Bought a Monte Verde fountain pen for $91. VERY disappointed. Took over 24 hours to get the nib moist enough to write and then it started leaking into the cap. Each time I take the cap off I have to s... See more
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Cost of pen refill, $6, was just too high, and was not very high quality, as I learned in using it. Then cost of mailing one refill, $3, was unreasonable. Later I found refill for "legal - lawyer" gra... See more
The owner of the business Bob Melvin is disgusting. Does not care about customer service. He advertises pens he does not have and when you ask where the delivery is or why it is late, he accuses one... See more
Order was delayed in being fulfilled and shipped. Order was incorrectly engraved and the “free refills” that they said they were including to make up for the delay in shipping were not included. Cal... See more
Company details
Contact info
608 Garrison Street Suite F, 80215, Lakewood, United States
- 1.800.766.7367
- customer-service@coloradopen.com
- www.coloradopen.com
Hasn’t replied to negative reviews
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Easy and simple to order online
Easy and simple to order online. Prompt and accurate on the order. Excellent experience
I have had nothing but good experiences …
I have had nothing but good experiences in my purchases from Colorado Pen!!
Quality Business
Quality Business
I have ordered from them numerous times. They always deliver what they represent. They have a marvelous selection and I admit to having spent hours perusing the website for what I will get next. Their products make the sometimes mundane aspects of my professional life just a bit better.
I received what I had order
I received what I had order. I knew the name of Watermen because I already have one
Rob Hansel
Everything was Perfect.....
Everything was Perfect..... I am so Happy I can get what I need for my Pen Collection, looking for refills was becoming a job for me..
You folks have what I need for all my Pens, and then some.
Locally owned small store!
I’ve never found a locally owned small store online. I live in a rural town and we have many locally owned businesses. They rely on us locals to shop in their quality stocked, reasonably priced items time and time again. And we do! Imagine my surprise when I did a google search for fountain pen ink and Colorado Pen was 1st on the list! They are awesome! Great prices, very large inventory of pens, ink and accessories of all kinds. Fast, reliable service. Very accessible via email, phone, website. Pride of ownership that is very rare these days. I won’t shop anywhere else!
Very satisfied, several times customer,
Alicia
Pen refills
Straightforward and simple order process. My order went out quickly, and arrived on time. Exactly what I expected?
your customer service is awesome.
your customer service is awesome.. the design of website is very easy to understand and do the order through online very easy and effective.
Purple Reign …
Wow -- the Colorado Pen Purple Reign ink is more vibrant and alive than I could have imagined. It is magical. Great product, great value, great customer service (it arrived two days after placing the order).
The refill I ordered was out of stock …
The refill I ordered was out of stock for a couple of weeks, and then when it finally came, it didn’t work with my pen.
easy excellence
Easy to navigate website
Well packaged
Fast delivery
Excellent quality
Great purchase
I received my order speedily. The quality of the pen exceeds my expectation. Very happy with the purchase.
Outstanding in every way
Very rarely can an online purchase be performed as well as Amazon. However, these guys are one of the few that can pull it off. Exceptional for obtaining hard to find refills at very reasonable prices with very quick turn-around. I consider them one of my trusted vendors.
Great products!
I have been having trouble with the …
I have been having trouble with the online ordering system for a long time - I know that the new system is supposed to have taken care of all those ills, but it hasn't.
Always pleased and a repeat customer.
I had the most helpful phone experience …
I had the most helpful phone experience in ages with these folks. There had been an issue with an order that I placed online and 1) I got a live person right away, and 2) she worked hard to solve my issue.
I ordered a set
I ordered a set - ballpoint, rollerball and fountain pen two weeks ago and paid for a more expedited shipping timeframe. After several days I was advised that only the ballpoint would ship as the rest was out of stock - the remainder would be shipped upon receipt when they received their next shipment in seven days. I called after 8 days and they said their order was delayed another week. Surprised they didn't email me as soon as they learned they didn't receive their shipment. Really surprised that no one offered to refund what I'd paid for expedited shipping. At this point all I can do is wait as they already have my money
This is always the first site I go to …
This is always the first site I go to for pens and pen related products.
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