ColorWow Reviews 

268
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about expensive prices and poor quality, noting that the items left their hair dry, damaged, or brittle instead of improving it as promised. People also experienced deeply frustrating issues with completely unhelpful customer support when trying to resolve problems or ask for basic assistance. Some reviewers were happy with specific items like the curl cream or styling spray that actually worked wonderfully for their hair type. These customers found that certain treatments successfully left their hair feeling shiny, smooth, and full of very noticeable volume.

What people talk about most

Product

Customers had ambiguous experiences with product, noting mixed results ranging from salon-like outcomes to... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment after paying high prices for... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction and feeling that the items... See more

Value for money

Customers consistently note negative experiences with value for money, describing products as totally useless... See more

Customer service

Users describe negative interactions with customer service, noting that support staff ignore emails and fail... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute joke of a company . I’ve e mailed several times and get the same generic e mail that makes no sense. Asking if I want a replacement sent. Be great to get something, anything that I’ve ordere... See more

Rated 1 out of 5 stars

I have used colour wow products for years and loved them so I was excited to try the new money laundering shampoo and conditioner which claims to leave hair with a glossy finish. I spent £56 and have... See more

Rated 1 out of 5 stars

I have been left withbthe most itchiest scalp imaginable , so bad i had to sit with ice packs on my head for days, I don't have a sensitive scalp or are usually allergic to anything , but this experie... See more

Rated 1 out of 5 stars

I ordered a few things from colour wow, the hairspray smells like a soiled baby nappy. Totally unusable, the smell is horrific. Using the xl spray and style on steroids caused so much breakage... See more


Company details

  1. Hair product shop
  2. Beauty product supplier

Information provided by various external sources

Get the best selling products for color-treated hair. Stop color from fading, cover roots, keep texture smooth and shiny, & prevent hair loss. Free shipping.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(268)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless Customer Service

So placed an order for 3 items which entitled me to a free product. Fortunately took scre3enshot showing I added to basket. Final receipt and order dispatch show no sign of free gift. Called and emailed. No response. Wish I had read some of these reviews before purchasing. Ignore customers. Dont buy from them!

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Dry hair and very itchy scalp

This product made my hair drier and caused my scalp to become extremely itchy, which I've never experienced before. It even created wounds that made it impossible to rest my head on a pillow and of course dandruff. A complete waste of money.

19 May 2024
Unprompted review
Rated 3 out of 5 stars

Disappointed in volume

The volumiser result is no different to other products I use and not anything like they show. However, with my fine hair that normally needs washing each day, it is good to damp it down with Wow and then restyle.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

I was bought colour wow so I took it to…

I was bought colour wow so I took it to my next visit to hair salon it was used by my hairdresser my hairdresser said it didn’t seem to make my wavy hair any smoother I left salon & after 15 minutes my hair was all frizzing out so waste of money

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Wow color wow and Wow dream coat

I started using Wow color wow and I loved it. No more frizz and even some lift. But with my second bottles, I noticed my hair became more and more brittle and breaking off. I had added in the wow dream coat. I don’t know if using all three products used was just too much for my hair or not. But I don’t want to use any of the Wow products now. I see reading other people’s reviews they have reported brittle, dry, and breakage locks.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Damaging!

I bought the raise the root spray and the volumising foam and they have caused so much breakage in my hair. My hair was really healthy prior to using these products and now my ends are frizzy and uneven. It’s going to take some work to undo the damage caused by these products.

28 April 2024
Unprompted review
Rated 1 out of 5 stars

Ineffectual & a waste of money

I ordered Style on Steroids, a spray that is advertised to give fine, lifeless hair, instant and noticeable body. At around £26, it was expensive, but the promotional video on social media, was convincing and I had high hopes for the product. It is, however, utterly useless, fails to deliver any of the benefits claimed by Color WOW.
I’m not only disappointed with the product, but with myself for being taken in by the social media hype, which I now, simply cannot believe to be authentic. Wish I’d checked the reviews on Trustpilot first!

30 March 2024
Unprompted review
Rated 1 out of 5 stars

Replace frizz with sticky matted hair

I bought Wow product after seeing it on social media, it’s was supposed to make your hair shiny & not frizzy. All it did was make my hair feel & look dirty! Its thick cream is horrible. Please don’t buy this product- wasted £20!

15 April 2024
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY!!

Bought the colour security shampoo, money leave in conditioner, money masque and the dream coat spray. £70 lighter. Was so excited to use. I have long, think hair prone to frizziness. Used to be an olaplex fan - thought I’d try something different. Used all bar the dream coat spray - which now after reading reviews I’m scared to use. All of the other products, you need so much to cover the hair. The money masque I left on for a good 30 mins. Rinsed out- normally with a good masque you can feel as you rinse out your hair being left silky smooth. Left feeling coarse and brittle. An aldi or Lidl conditioner has done better! Leave in money spray done nothing at all either! Fuming I fell for this. Won’t be using anymore due to all these reviews I wish I’d read before wasting my money!

13 April 2024
Unprompted review
Rated 1 out of 5 stars

Causes buildup and breakage

Since using these products my hair has had terrible breakage. I can also literally scrape residue off my hair due to the buildup. I have never had these issues with any other products I've used. I'm afraid it's going to take years for my hair to become healthier again. Very, very disappointing.

17 March 2024
Unprompted review
Rated 1 out of 5 stars

Does not work at all

Does not work at all. Can purchase better supermarket products and tenth of the price. Very thick and sticky. Just weighs hair down but has no effect on frizziness at all and certainly does not work as the ad suggests. Also had to decant into another bottle as the pump did not work either.

12 March 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother to buy these products

Don’t bother to buy these products , they don’t do what they say. I can buy far more affective products over the counter at 10% of the price … A big con but brilliant marketing to suck us all in …

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Styling

I bought the mouse , it does not work . Just because a hairdresser demonstrates how to use it . It does not work for the average person .

1 February 2024
Unprompted review
Rated 1 out of 5 stars

I have very fine greasy hair and have…

I have very fine greasy hair and have tried all 3 of the cocktails each one is as bad as the other, I then tried the spray steroid heat protectant its like superglue.. my hair is totally ruined dry brittle with balding patches.. don't touch the stuff if lethal

19 February 2024
Unprompted review

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