Come to Paris Reviews 

9,708
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

So far so good! I’ve ordered two tickets for moulin rouge‘s dinner & show end of april, which was done efficiently and in no time. Let‘s see if they‘ve done their job well and we‘ll have good seats!

Rated 5 out of 5 stars

Unfortunately the river flooded whilst we were in Paris so riverboats tours were cancelled. Apart from that the booking was easy, directions were clear and team very helpful. Hoping to get the ticket... See more

Rated 5 out of 5 stars

We visited Chateaux Pierrefonds and it was truly stunning! We were there early so had the place to ourselves for about the first hour which made it all the more special! Parking, booking online ticket... See more

Rated 1 out of 5 stars

AVOID! The Costumer service line was terrible. We arrived at the area 25 mins early. Could not find area per map. Called number provided and no one picked up!!! 25 mins before departure. Now cos... See more

Company replied

Company details

  1. Entertainment agency

About Come to Paris

Information provided by various external sources

Come to Paris vous propose le plus grand choix d'activités à Paris : cabarets, croisières sur la Seine, visite de monuments et musées... Réservez en ligne et n'hésitez pas à nous contacter pour toute demande.
Leader in the online touristic activities in Paris, Come to Paris offers a whole range of activities to discover the beauty of Paris without any booking fees. Cabaret shows, dinner cruises on the Seine, guided tours, airport transfers, restaurants… Book your trip to Paris and share a time of celebration in one of the world's most amazing city.

Contact info

3.7

Average

TrustScore 3.5 out of 5

10k reviews

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3.7

All reviews

(9,708)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

Totally un-responsive

Totally un-responsive. Trying to cancel well within cancellation time frame but still waiting for a response. Everything seems automated. Tried calling but no live person the speak to. Looks like they don’t work Fridays afternoons or over the weekend.

Recommend you go elsewhere.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

scam

I bought a ticket, but when I went to the official website to choose the date and time, there were no available options. It seems a scam.”

13 April 2025
Unprompted review
Rated 1 out of 5 stars

Worst website!

After purchasing the ticket and making the full payment, my ticket was not sent to me; instead, I only received a code. When I went to Opéra Garnier, I was told that this code was invalid. After emailing the website’s support, they replied two or three hours later, which was useless to me because I had to buy another ticket at Opéra Garnier. The website’s phone support was also unable to communicate in English. Not only do they fail to provide proper support, but they also refuse to refund my money and do not respond at all. No one at Opéra Garnier even recognizes their website. Purchasing from this site is a waste of money and will only leave you frustrated. This website is run by irresponsible people. It was the worst experience of my trip to Paris. Trusting the useless website Cometoparis was a huge mistake.

11 March 2025
Unprompted review
Rated 2 out of 5 stars

This is not a skip the line ticket

I was unaware that the ticket I bought for the Arc de Triomphe did not allow us to skip the line. On arrival at security we were sent to the back of the regular line. We had a very very long wait. The only true skip the line ticket is the one sold on the official Arc de Triomphe website. We missed sunset due to this.

3 January 2025
Unprompted review
Rated 4 out of 5 stars

A fun activity in Paris

I enjoyed the boat cruise on the Seine. The voice over about all the attractions, their descriptions were good. A good activity to do when in Paris. The warm indoor seating was a good addition

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Very good quality

因為官網已經票售罄, 我在此平台購買了奧賽美術館, 起初因無時間指示等導致我出發前相當擔心, 但結果一切順利。奧賽美術館雖然沒有指定入場時間但可以直接從C1入口排隊, 大概30分鐘左右可以入場。 另外也購買了凱旋門跟塞納河遊船的門票, 是很棒的體驗, 這平台非常不錯。

Because the tickets on the official website were sold out, I purchased the Musée d'Orsay on this platform. At first, I was quite worried before departure because there was no time indication, but everything went smoothly. Although the Musée d'Orsay does not have a designated admission time, you can queue directly from the C1 entrance and it will take about 30 minutes to enter. In addition, I also bought tickets for the Arc de Triomphe and the Seine River Cruise. It was a great experience. This platform is very good.

Les billets sur le site officiel étant épuisés, j'ai acheté le musée d'Orsay sur cette plateforme. Au début, j'étais assez inquiet avant le départ car il n'y avait pas d'indication d'heure, mais tout s'est bien passé, même si le musée d'Orsay le fait. n'ayant pas d'heure d'entrée désignée, vous pouvez faire la queue directement depuis l'entrée C1 et cela prendra environ 30 minutes pour entrer. De plus, j'ai également acheté des billets pour l'Arc de Triomphe et la croisière sur la Seine. La plateforme est très bonne.

Dato che i biglietti sul sito ufficiale erano esauriti, ho acquistato il Museo d'Orsay su questa piattaforma. All'inizio ero un po' preoccupato prima della partenza perché non c'era l'indicazione dell'orario, ma tutto è andato liscio, anche se per il Museo d'Orsay sì non hai un orario di ingresso stabilito, puoi fare la fila direttamente dall'ingresso C1 e ci vorranno circa 30 minuti per entrare. Inoltre, ho comprato anche i biglietti per l'Arco di Trionfo e la crociera sulla Senna La piattaforma è molto buona.

26 December 2024
Unprompted review
Rated 1 out of 5 stars

I have a $394.48 Aussie transaction on…

I have a $394.48 Aussie transaction on my credit card on 9th July 2024. Could your company tell me what exactly this is as I haven’t ordered anything from Paris or even been to Paris for nearly 28 years! Thank you,

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Scammed or just a terrible customer service?

I bought a gift voucher for a cruise on the Siene with Come to Paris, but it wasn't accepted by the patner operator Bateaux Parisiens.

They asked me for a ticket with a QR code, which was not on the voucher I received from Come to Paris. This voucher is referred to as a pdf ticket by Come to Paris, but is not considered a ticket by the operator, as the QR code was not present.
The reference number 16199470120250822 or my name were not found in the operator's system nor in Come to Paris' online system, so it could not be validated or used.

I was unable to contact Come to Paris by phone, no one received the call on the number provided. Nor did I get any response when I wrote to Come to Paris by e-mail describing the problem. I kindly asked for a solution, to validate my voucher by sending me a QR-Code ticket or refund my money, and nothing was done.
But the request to give feedback on my experience with them was sent. That's why I've been able to write these lines here now.

All very unpleasant.
The operator and friends told me I'd been scammed... I still hope it was a system problem and that the company will get back to me soon with a solution. We'll see...

22 August 2024
Unprompted review
Rated 3 out of 5 stars

Not the official website

I didn't realize it wasn't the "official" website for the Moulin Rouge. Also, I switched dates because your website indicated that there were no more 9 pm tickets available on the date I wanted. After I purchased those - I found the official website and noticed they still had the 9 pm time on the date I wanted. Also, the prices were higher on your website.

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Biggest tourist trap - stay away!

We booked a Cruise at the Seine on Bastille-day, with a gourmet 3-course dinner at a boat with rooftop deck, stop to watch the fireworks at the eiffel tower and the works.

A few hours before departure, we were contacted by ComeToParis, as they had to move os to a different boat. We would get a 40€ "refund" (this would just match the normal price of the new boat) and a complimentary VIP-seating. We accepted.

However, when we got on the new boat, they had no info on our VIP-upgrade, so we sat at a bad table with little to no view of the sights.
The service was terrible, and we had to ask the waiter for our main course, as they were clearing the other tables.

The food itself was horrible. The menu had changed completely from what we had ordered originally, and it tasted like microwaved TV-dinners. At a price that exceeds a 3-course dinner in the Eiffel tower! It was pretty much inedible. As they were clearing the tables, Any uneaten breadrolls were put back into the basket with the "fresh" ones. Ready to serve next day.

For the fireworks show, we started out so far from the Eiffel tower, that we couldn't see half of it. We did move closer during the show, but the deck was so small, that only half the boat could fit. For anyone under 6 foot, too bad. The crew However enjoyed the show from the roof. Employees only, of course.

All in all, we had a terrible experience, and it wasn't worth 10% of what it actually cost. We have complained to ComeToParis and asked for a refund, but they are ignoring us completely. What a business model.

14 July 2024
Unprompted review

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