A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... See more
Company replied
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Review summary
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The representative who came to demonstrate the product was called Neil and he was absolutely amazing. He was friendly, polite and explained everything in terms I could understand. He also explained... See more
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The two chaps very nice and answered any question we had. Could not fault the service and showed us how to operate bed. Absolutely stunning bed, so pleased, far exceeding any expectations. Alison very... See more
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My experience was very great from Comfomatic the members are very polite,friendly, respectful and good manners ..They fully explained everything to you and demonstrated how to use your purchase..They... See more
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Company details
Written by the company
Comfomatic provides its service across the whole of mainland UK, supplying high-quality adjustable beds, rise and recline chairs, and bath lifts designed to bring greater comfort, independence and peace of mind into the home. Whether you are struggling to get a better night’s sleep, finding it difficult to relax comfortably during the day, or missing the simple pleasure of enjoying a warm bath safely, Comfomatic is here to help you find the right solution. With many products delivered directly from stock, our white glove delivery service, and all beds and chairs supplied with a five-year warranty that even covers most types of accidental damage, it is easy to see why so many customers say peace of mind comes as standard with every Comfomatic product. From your initial enquiry through to demonstration, delivery and aftercare, our aim is to provide a level of service and product quality that gives every customer confidence from start to finish. At Comfomatic we deliver a standard of service and product that we believe is second to none.
Contact info
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, United Kingdom
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4.5
Excellent
259 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Annoying sales cold callers
They cold call you to offer you a free gift card. I didn't sign up to receive calls from your company.
1 May 2026
Unprompted review
Reply from Comfomatic
Dear David, thank you for your feedback. We are sorry to hear you were unhappy to receive a call from us.
Comfomatic does not wish to contact anyone who does not want to hear from us, and we take these concerns seriously. If we have contacted you, we believe this may have followed a response to a marketing campaign, and we would always expect any contact to be handled in line with the appropriate consent requirements.
From the information available in this review, we are unable to identify the contact record.
Please contact our Customer Service team on 0151 559 1140 so we can identify the record, investigate why you were contacted, and ensure we suppress any future contact.
Once again, we apologise for any inconvenience caused.
An Admirable Service
As my answers tothe questions posed to me yesterday by Ryan, there was nothing about my meetings with Steve, who visited me on Tuesday to make a presentation and take my order, and John and his crew, who removed my old bed before delivering and installing its much improved Conformatic replacement, that wasn't highly proficient and excellently performed.
29 April 2026
Unprompted review
Reply from Comfomatic
Dear Chris, thank you so much for your wonderful 5-star review.
We’re delighted to hear that Steve looked after you so well during the presentation and ordering process, and that John and his team provided such a proficient service when removing your old bed and delivering and installing your new Comfomatic replacement.
Our aim is always to make the whole experience feel smooth, professional and reassuring from the initial home demonstration right through to installation, so it’s lovely to hear that reflected in your feedback.
We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.
Great bed comfortable and get a good…
Great bed comfortable and get a good night's sleep
28 April 2026
Unprompted review
Reply from Comfomatic
Thanks so much for the feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System
Got Bed and chair good service
Got Bed and chair good service, excellent products
28 April 2026
Unprompted review
Reply from Comfomatic
Dear Ian thanks for the great feedback and your brand loyalty. It is very much appreciated.
I’m very happy with the level of…
I’m very happy with the level of service
The bed is very comfortable and I had a good night sleep last night for the first time in years
24 April 2026
Unprompted review
Reply from Comfomatic
Dear Brendah thank you so much for the great feedback. It’s good to hear that the Comfomatic Sleep System has had such an impact. We wish you many nights of deep refreshing sleep on your Comfomatic Sleep System.
I enjoy my chair as it is very…
I enjoy my chair as it is very comfortable,and I am always falling asleep.
24 April 2026
Unprompted review
Reply from Comfomatic
Thanks so much for the amazing feedback it is very much apreciatef
Had our bed for nearly 10 years now &…
Had our bed for nearly 10 years now & we are very happy with the product & service we receive
23 April 2026
Unprompted review
Reply from Comfomatic
Dear Brian, its great to hear that 10 years on you are still happy with the product and the service. We wish you many more nights of deep refreshing sleep in you Comfomatic adjustable bed.
Excellent service happy with my new bed
22 April 2026
Unprompted review
Reply from Comfomatic
Dear Tontai, Many thanks for the great feedback and we wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Excellent service on time all good
22 April 2026
Unprompted review
Reply from Comfomatic
Dear Chris, thanks for the feedback it is very much apreciated.
Reply from Comfomatic
Dear Kathleen, thank you for your kind words and we wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep Aystem
My experience was very great from…
My experience was very great from Comfomatic the members are very polite,friendly, respectful and good manners ..They fully explained everything to you and demonstrated how to use your purchase..They are good in answering your question,good delivery services, the delivery service was very friendly and helpful fitting up my purchase and taking away my old bed without any actra charges..Thankyou so much am enjoying are new purchase...
18 April 2026
Unprompted review
Reply from Comfomatic
Dear Tara, thanks so much for this great feedback, it is appreciated so much. Please enjoy your all new Comfomatic sleep system
Fantastic product
Fantastic product. Had our bed for 4 years and not a single problem. Great service and maintenance.
16 April 2026
Unprompted review
Reply from Comfomatic
Dear Caroline, many thanks for the feedback its great to hear that the bed continues to deliver year after year.
the chair is of the highest quality and…
the chair is of the highest quality and maintained anualy,
VERY PLEASED
16 April 2026
Unprompted review
Reply from Comfomatic
Dear Alister, many thanks for the great feedback it is so very much apreciated.,
The engineer was friendly
The engineer was friendly, helpful and professional. He was really nice and very informative. Such a really good company to buy from. Really pleased with all aspects of the service and quality
16 April 2026
Unprompted review
Reply from Comfomatic
Dear Julie, many thanks for the great feedback it is very much apreciated.
Ideal bed for what I need it for and it…
Ideal for what I need it for and it fulfills all my needs perfectly.
16 April 2026
Unprompted review
Reply from Comfomatic
Dear Martin, thanks sso much for the feedback, we wish you many nights of deep refershing sleep on your all new Comfomatic sleep system.
Reply from Comfomatic
Dear Elaine, thanks for the great feedback it is very much apreciated.
Friendly efficient service
Friendly efficient service. Polite and helpful guys.
8 April 2026
Unprompted review
Reply from Comfomatic
Dear Shahid many thanks for your kind feedback. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
So i have a chair and a bed they are…
So i have a chair and a bed they are comfortable. I see sleep a lot better at night. The chair I use it when I need to.with the standing up just a little bit helps a lot.
25 March 2026
Unprompted review
Reply from Comfomatic
Dear Rosalind, thank you so much for this great feedback, we are delighted to hear our products are providing you the comfort and rest you deserve.
I had this bed for
I had this bed for! It’s excellent! The massage really helps relax when tense and stiff! The company comes and services it every year! Really lovely helpful, friendly technician!
19 March 2026
Unprompted review
Reply from Comfomatic
Dear Marilyn thanks for the great feedback, we appreciate it
Best purchase I have made.
After one year I have just had a service. I have had no problems. The bed has given perfect sleep and just great. Very satisfied.
12 March 2026
Unprompted review
Reply from Comfomatic
Dear David, it’s great to hear that your Comfomatic Sleep System has made a real difference to your quality of life. We wish you many more nights of deep refreshing sleep.
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