Comicsandcocktails Reviews 

716
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the fantastic selection of rare collectibles and action figures, noting that prices are exceptionally competitive across the board alongside rapid, reliable delivery options. Buyers also warmly appreciate the secure, protective packaging used for shipments, which consistently ensures delicate items arrive safely in pristine condition. Some reviewers were not happy with occasional issues involving damaged products or flimsy packaging that negatively impacted the overall item presentation. A few customers additionally described frustrating experiences with return processes when dealing with incorrect deliveries or unexpected postal charges for requested replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive safely in excellent... See more

Delivery service

Consumers find delivery service to be prompt, efficient, and reliable. Reviewers frequently highlight that... See more

Service

Customers consistently note positive experiences with service, highlighting fast shipping, competitive... See more

Order

Clients share positive opinions on order, highlighting a quick, easy, and reliable process. Consumers... See more

Price

Reviewers highlight positive aspects of price, noting that costs are consistently among the best available... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Mafex figure from here on sale and it arrived in protective packaging within a few days. Also got a free Kenner retro figure, was labeled as not allowed to specify which one you wanted but I... See more

Rated 5 out of 5 stars

I've been using Comics & Cocktails for a number of years to build my collections. They always have fantastic, great quality products; but more importantly, the service is incredible. Whenever I've nee... See more

Rated 5 out of 5 stars

There was a big wait on Mondo sending over the action figures. However Comics & Cocktail was there to answer any queries. No dramas with delivery. Royal mail even provided me a time slot. Overall a ha... See more

Rated 5 out of 5 stars

Excellent service. Item was delivered extremely fast and available before any other eshop even Amazon. Have purchased quite a few Star Wars collectibles from comics and cocktails and would again witho... See more


Company details

  1. #81 of 110 best companies in Toy shop
  2. #22 of 34 best companies in Childrens Shop

Written by the company

Comics and Cocktails offer a great selection of action figures and collectibles supplied from worldwide suppliers such as DC and Marvel to name a few.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

716 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.5

All reviews

(716)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Item was delivered extremely fast and available before any other eshop even Amazon. Have purchased quite a few Star Wars collectibles from comics and cocktails and would again without hesitation. Thanks again👍

1 October 2025
Rated 5 out of 5 stars

Brilliant all round

Great range, prices and service.
Ive been ordering things from comics and cocktails on and off over the years and have always had good service. The prices are good and things are well packaged which is important for collectors.

I think a real test of how good a company is is how they deal with problems. I had an issue with an item (not comics and cocktails fault at all). They communicated quickly and resolved the issue perfectly. It made what was a really stressful situation (expensive item) ok. I couldn't ask for more and will be ordering from them again for sure.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and best prices

Comics and Cocktails is a fantastic small business that I’d highly recommend. They consistently offer the best prices on top-range action figures, which makes them stand out from the rest. I also want to give a special shout out to Natalie, who went above and beyond when there was a small error with my order. She was incredibly understanding, helpful, and accommodating in getting everything resolved quickly. Great service, great products, and an overall excellent experience every time!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Deposits on Preorders was handy

I really liked the whole system of pay a deposit and then pay the rest on release.

I had a 6 month spread of pre-orders that I had guaranteed, but didn’t have to pay all at once

1 March 2025
Rated 1 out of 5 stars

Defective product provided, very poor customer service.

Unfortunately this is another company who don't provide a satisfactory degree of customer service and who don't understand consumer rights when they provide unsatisfactory products that carry defects and flaws.

They provided a figure that had factory defects and expect customers to foot the bill for return postage costs, despite them now not being able to replace the item, citing no stock.

After several weeks of unhelpful emails and passive aggressive responses I have had no alternative than to raise the issue with my card provider.

Not a match on competitors who offer a much more dedicated and understanding service. Avoid.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Pre ordered 2 figures

Pre ordered 2 figures, 1 was due out July and 1 was due to be sent out in September.
I am still waiting for the July order and had zero communication from Comics&Cocktails to say the order was delayed.
Only found this out because I contacted them a month later.

3 September 2025
Rated 5 out of 5 stars

MAFEX Venom figure

Bought a MAFEX figure from them and it came very quickly and was packaged extremely well with no damage to the box and it was very reassuring of them to include a paper cutout that said how they only sell legitimate and genuine figures but it also said how figure swappers were taking advantage of their great services which is why they no longer accept returns for such items like a MAFEX figure which is a shame. But overall amazing store for buying both comics and other collectibles.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Refused refund after cancellation of pre-order

Pre ordered and paid for an item — had to chase for updates when the due date came and went, after months of no update and learning the product was now available elsewhere, I cancelled my order. My cancellation was ignored for one month, I was patient but had to chase and eventually my cancellation was acknowledged but with no refund coming. Over a week later, and 5 weeks after I requested the refund, they never replied and stopped answering emails so I had to contact my bank to reverse the charges via Mastercard. To this day I’ve never heard back from Comics and Cocktails — awful customer service, violations of consumer rights act at play.

7 August 2025
Unprompted review

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