Companies MadeSimple Reviews 

4,948
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful support team for guiding them through the entire company setup process with patience, professional knowledge, and clear communication. Consumers consistently point out the remarkably fast phone and email response times, noting that dedicated staff members quickly resolve issues without any unnecessary hassle. Some reviewers were not happy with the complicated verification procedures and occasional communication delays that required significant effort to sort out. A few people also experienced unexpected challenges with document uploads and getting prompt answers for specific technical settings during their overall registration experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting high satisfaction and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, accurate, and professional... See more

Response time

Users describe satisfaction and appreciation regarding response times, consistently highlighting fast and... See more

User experience

People report positive experiences with user experience, highlighting an easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called up as was having issues following the steps to register certain things and spoke to Samantha. What can I say, something that would of taken me hours was completed with the help from Saman... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding. Called with a query about a package renewal, spoke to a human being within 3 rings of the phone. Holly was able to answer my questions immediately, steer me onto the right pac... See more

Company replied

Rated 5 out of 5 stars

Fantastic service throughout; the available packages and what you can receive were really ideal. Especially if you're unsure. Any queries I had were answered promptly and clearly. I want to say a spec... See more

Company replied

Rated 5 out of 5 stars

Khadijah M and her team answered all my queries swiftly, and any issues that arose were handled within 45 minutes. I could not be more thankful for their efficiency and knowledge throughout this proce... See more

Company replied


Company details

  1. #5 of 10 best companies in Commercial Register
  2. #8 of 21 best companies in Business administration service
  3. #15 of 31 best companies in Business and IT Consulting agency
  4. #9 of 16 best companies in Business management consultant
  5. #36 of 121 best companies in Business-to-Business service
  6. #2 of 5 best companies in Licence Office

About Companies MadeSimple

Written by the company

Companies MadeSimple is the leading Companies House authorised company formation agent. Specialising in the registration of limited companies and LLPs, we’ve incorporated over 1 million companies since 2002.

We offer various business services including address services from our Central London location, like Registered Office, Directors Service Address and Mail Forwarding.

We would be happy to assist you if you have any questions please call or email us.


Register your company online

You can set up your company in just 4 simple steps with Companies MadeSimple

  1. Check if the company name you want is available
  2. Choose a company formation package that best suits your needs
  3. Purchase the package
  4. Complete the details that are necessary to register your company.

Affordable Incorporation Packages

We offer cost-effective company incorporation packages to suit the needs of all business owners. View our Package Comparison Matrix on the website to see what’s included in each and find the one most suitable for you.

Registered Office Address Service

Use our address, 20 Wenlock Road, London, N1 7GU as your company’s registered office (official and legally required) address. Service charge paid annually.

Directors Service Address

Use this service to protect your director(s) residential address(es) from being publicly listed on the Companies House register.

Mail Forwarding

Receive letters and parcels for your company at our London office address. Choose to have mail forwarded, scanned or you can even collect from our office.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

5-star
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Asks customers to review

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4.8

All reviews

(4,948)

1,269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personal Touch

Companies Made Simple gave me such confident and personal service during the verification process. Sheila was my guide. There was no rush just calm reassurance throughout. I was provided with several options so that I could decide which documentation would be the easiest for me to provide. Thank you CMS and Sheila in particular. Peter.

15 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Peter, 

Thank you for taking the time to leave such a wonderful comment.

It is always great to hear you have had a positive experience with us!

I will ensure that these kind words are passed along.

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Great service …

My company’s name was rejected although it had availability. From my first phone call the response was consistent and fast and issue with my company’s name rectified with 3 days of Sara who was excellent with her customer service.

15 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

We are really grateful that you have taken the time to review the assistance that has been provided by Sara. It is great to hear that you have received a prompt and efficient service from Sara, who helped in rectifying the issue with Companies House to register your company.

Good luck with your new business

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Extremely helpful and problem solved…

Extremely helpful and problem solved immediately by Samantha, great service well done..

15 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Clay,

Thank you for leaving this 5* review, it was a pleasure to assist you.

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you for rating us so highly! We are thrilled to hear that the service you receive is 5*

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars

Everything was explained and when I…

Everything was explained and when I needed additional assistance it was there.

13 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars

Exceptional Support by Companies Made Simple

Matthew M provided exceptional service for my Plan renewal. He answered my queries politely and waited to make sure I was all done till the End of Day. Thank you!

14 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Sanghamitra, 

We appreciate your feedback and I am happy to hear I was able to be of assistance! 

Please feel free to contact us if you require any assistance or have any further queries. 

Matthew @ Companies Made Simple

Rated 5 out of 5 stars
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Keeran, 

Thank you for your wonderful review. 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Very friendly and efficient service.

Very friendly service.
My problems were swiftly resolved by the telephone-support line, No chatbots or AI assistants - just a helpful, efficient and knowledgeable person!
They took ownership of my problem and kept me updated on progress, Highly recommended company.

14 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Andy, 

Thank you for leaving such a wonderful review. 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Support were really helpful

Support were really helpful when I needed to change my login email

14 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Caroline, 

Thank you for your lovely review. 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Thankyou holly

Shout out to holly for helping me get my company patterned up appreciate it x

14 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

Thank you for your lovely review. 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

You are truly the best company

You are truly the best company

14 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

Thank you for rating our services with Five Stars, your feedback is very much appreciated, it is great to hear that the service provided is truly valued 

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Easy to use

Easy to use.
Matt was very professional on the phone and helpful

13 July 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Ed, 

We really appreciate your review, thank you. It is great to hear you have had a positive experience with us and that you had the help that you needed from Matt, I have passed on your very kind feedback.


Karen @ Companies Made Simple

Rated 5 out of 5 stars

good solution

9 June 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Mohammad, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Precise understanding of business needs and prompt responses

Avantika understood my business requirement immediately and promptly responded with the specific steps that I had to take next in order to attain the goal. MadeSimple group proved once again that they could be trusted to be quick and precise always. I am glad to be associated with the group since 2014.

13 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

Thank you for taking the time to leave a review and for being a longstanding customer. 

It is lovely to hear that you trust us to always be quick and precise when dealing with your queries. 

Please feel free to contact us if you require anything further, we are always happy to help. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Jay, 

Thank you for taking the time to leave our team your kind words.

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Exceptional service.

Exceptional service.

13 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

The review of our services is very much appreciated, thank you. It is amazing to hear that you have rated us with Five Starts and that you have found our assistance to be exceptional.

Thanks again


Karen @ Companies Made Simple

Rated 5 out of 5 stars

An excellent experience

An excellent experience. They are always very quick to respond and provide a highly professional service. It has been a pleasure working with them for years without any issues. Mr. Ruhel was exceptionally responsive and solution-oriented.

10 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

Great company

3 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Quick Turnaround

Quick Turnaround

2 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Ali, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 2 out of 5 stars

At first—before you pay—everything…

At first—before you pay—everything seems fine, but then the problems start: endless forms to fill out. Just when you think everything is sorted, the worst part begins—a total nightmare. The verification process is incredibly complicated; they are never satisfied. I sent the documents ten times, and they sent over a dozen emails claiming everything was wrong and demanding changes that the site itself wouldn't let me make. I asked them to make the changes themselves, but they refused repeatedly—until I finally requested a refund, at which point they did it. If you want to avoid trouble and stress, don't do it; the "Made Simple" part is anything but simple.

9 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you for your review.

We appreciate that the ID verification was a challenge but though we can help explain the requirements and guide customers through the process, it is Companies House that provides the list of acceptable ID documents.

As soon as everything required was in place, we completed your verification immediately and submitted your incorporation.

We're pleased your company has now been incorporated. If there's anything further you'd like to discuss or any questions we can help with, please get in touch with our support team.

Daniel @ Companies Made Simple

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