Companies MadeSimple Reviews 

4,942
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful support team for guiding them through the entire company setup process with patience, professional knowledge, and clear communication. Consumers consistently point out the remarkably fast phone and email response times, noting that dedicated staff members quickly resolve issues without any unnecessary hassle. Some reviewers were not happy with the complicated verification procedures and occasional communication delays that required significant effort to sort out. A few people also experienced unexpected challenges with document uploads and getting prompt answers for specific technical settings during their overall registration experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting high satisfaction and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, accurate, and professional... See more

Response time

Users describe satisfaction and appreciation regarding response times, consistently highlighting fast and... See more

User experience

People report positive experiences with user experience, highlighting an easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called up as was having issues following the steps to register certain things and spoke to Samantha. What can I say, something that would of taken me hours was completed with the help from Saman... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding. Called with a query about a package renewal, spoke to a human being within 3 rings of the phone. Holly was able to answer my questions immediately, steer me onto the right pac... See more

Company replied

Rated 5 out of 5 stars

Fantastic service throughout; the available packages and what you can receive were really ideal. Especially if you're unsure. Any queries I had were answered promptly and clearly. I want to say a spec... See more

Company replied

Rated 5 out of 5 stars

Khadijah M and her team answered all my queries swiftly, and any issues that arose were handled within 45 minutes. I could not be more thankful for their efficiency and knowledge throughout this proce... See more

Company replied


Company details

  1. #5 of 10 best companies in Commercial Register
  2. #8 of 21 best companies in Business administration service
  3. #15 of 31 best companies in Business and IT Consulting agency
  4. #9 of 16 best companies in Business management consultant
  5. #36 of 121 best companies in Business-to-Business service
  6. #2 of 5 best companies in Licence Office

About Companies MadeSimple

Written by the company

Companies MadeSimple is the leading Companies House authorised company formation agent. Specialising in the registration of limited companies and LLPs, we’ve incorporated over 1 million companies since 2002.

We offer various business services including address services from our Central London location, like Registered Office, Directors Service Address and Mail Forwarding.

We would be happy to assist you if you have any questions please call or email us.


Register your company online

You can set up your company in just 4 simple steps with Companies MadeSimple

  1. Check if the company name you want is available
  2. Choose a company formation package that best suits your needs
  3. Purchase the package
  4. Complete the details that are necessary to register your company.

Affordable Incorporation Packages

We offer cost-effective company incorporation packages to suit the needs of all business owners. View our Package Comparison Matrix on the website to see what’s included in each and find the one most suitable for you.

Registered Office Address Service

Use our address, 20 Wenlock Road, London, N1 7GU as your company’s registered office (official and legally required) address. Service charge paid annually.

Directors Service Address

Use this service to protect your director(s) residential address(es) from being publicly listed on the Companies House register.

Mail Forwarding

Receive letters and parcels for your company at our London office address. Choose to have mail forwarded, scanned or you can even collect from our office.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

5-star
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4.8

All reviews

(4,942)

1,264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You guide for my all procedure

You guide for my all procedure. That was a wonderful experience. Thanks to all

28 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Moona, 

We are very grateful for the time that you have taken to leave a review for us, Thank you, it is great to hear that you had a wonderful experience with us and that you received the guidance that was needed to complete the procedure 

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, very helpful when I had a couple of minor issues on my side. Would highly recommend.

28 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Nigel, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 4 out of 5 stars

Quick easy and simple

Quick easy and simple , thank you

20 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

We really appreciate your feedback and are very glad to hear you have had a positive experience with us, finding the service to be easy

Thank you


Karen @ Companies Made Simple

Rated 5 out of 5 stars

Super fast and great service

Super fast and great service. I have already recommended it to a friend.

27 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Paul,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

Great Customer service

Great Customer service, quick to response to queires

27 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Instant response to my written query

Instant response to my written query . Help desk dealt with my issue quickly .
Very helpful

27 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Scott, 

Thank you for taking the time to leave us your kind words.

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

We are alway here to support you, so please feel free to contact us again if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this company. The service was extremely fast, professional, and efficient from start to finish.

A special thank you to Clare, who was incredibly helpful throughout the process. She was friendly and knowledgeable.. She made everything straightforward and stress-free.

I really appreciate the outstanding customer service and would highly recommend this company to anyone. Thank you again, Clare, for all your help!

27 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

Thank you so much for your kind review, I'm so glad I was able to help you today! Of course, if you do need any further help from myself or the team, do not hesitate to contact us.

We hope you have a fantastic week ahead!

Clare @ Companies Made Simple

Rated 5 out of 5 stars

Quick and efficient service

Quick, attentive and satisfactory service as always!

25 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Heléna, 

Thank you for leaving a review of the services that you have received. It is great to hear that you are satisfied with the assistance provided and that you received the help quickly when it was needed

Thank you for your continued support

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Sheila from Companies Made Simple has…

Sheila from Companies Made Simple has been great, helping me to achieve outcomes for clients. Matters were resolved quickly and efficiently which helps me so much with my clients.

24 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Nick, 

Thank you for your review. We are happy to hear that Sheila was able to resolve matters quickly for you and efficiently help you with your clients.

Should you need anything else, just get in touch, we are always happy to help. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Amazing service

11 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

Thank you for leaving us a review, it's really nice to hear that you found our service to be amazing. 

Should you need any further assistance please do get in touch. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Quick response assisted with my ID

Quick response assisted with my ID, thank you, Ruhel S!

22 July 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Akia, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

I had a poHelpful support throughout the processsitive experience with…

I had a positive experience with Companies Made Simple during my company registration process.
There were a few issues that needed clarification, particularly regarding identity verification and the Companies House personal code. Both Samantha and Khadijah were helpful, responsive, and professional throughout the process. They provided clear guidance, answered my questions, and helped me resolve the issues that arose.
Thank you to Samantha and Khadijah for their support and assistance. I appreciate the help provided and would recommend the service to others.

23 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

Thank you for leaving a review we really appreciate your feedback.

It's great to hear you have had a positive experience with us, and that Samantha and Khadijah were able to help guide and support you. 

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

was very helpful

10 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 1 out of 5 stars

Messed me around for days asking for…

Messed me around for days asking for information I’d already sent. Not helpful support at all

23 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Thank you for your review.

We're sorry to hear that your experience with our support team was frustrating. We understand how repeated requests for information can be disappointing. 

To help ensure your application could be processed successfully, we needed to confirm that the email address matched the Companies House personal code, as an incorrect match could have resulted in the application being rejected and subsequent further delays with Companies House.

We're pleased that the matter has now been resolved and that your company has been successfully incorporated. We appreciate your patience throughout the process and wish you every success with your new business.

Matthew M @ Companies Made Simple

Rated 1 out of 5 stars

They seem useless to me advertising 3…

They seem useless to me advertising 3 hr service yet 3 weeks later I,m still waiting.imcompetent customer service.They will take your money happily though.i,m just waiting a refund that I’ve asked for AVOID this company.

23 July 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Thank you for your review.

We appreciate how disappointing it is when a service takes longer than you expected.

Our website explains that company formations can be ready in as little as 3 working hours, subject to the completion of all required legal and identity checks and Companies House processing times. As we can't identify your account from this review, we're unable to confirm what caused the delay in your case.

We'd like the opportunity to look into this properly, including your refund request which typically arrives back to you within around 5 days from the request depending on your bank. 

Please contact our support team with your order details so we can review your case and provide an update as quickly as possible.

Matthew M @ Companies Made Simple

Rated 5 out of 5 stars

Karen went above and beyond this…

Karen went above and beyond this morning with my situation and it was resolved in one hour.
Professional, understanding and extremely helpful.
Super customer service

22 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

I am so grateful for the feedback that you have left, thank you. I am happy that I was able to help you and that the situation was resolved quickly for you 
Thank you for rating our service with Five Stars

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Thank you

Thank you, you are great.

21 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

Rated 5 out of 5 stars

Excelent customer service and i wasn't the first time.

When i called the response time was under 30 seconds. The information provided was correct and precise. The responses via email where also fast and I solved the isse in less than 8 hours.

The process to get the personal code from companies house could be more automated and directly on your website but I'm sure that the are already working on it.

If you need a developer for that you can use my companies services.

22 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

We appreciate your feedback and are very glad to hear you have had a positive experience with us, finding the service speedy and helpful. 

Please feel free to contact us if you require any assistance or have any queries. 

Sara @ Companies Made Simple

Rated 1 out of 5 stars

My application wasn't submitted until I…

My application wasn't submitted until I called for over one week.

22 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Thank you for your review.

We're sorry to hear your application wasn't submitted as quickly as you expected, particularly as you had to contact us before it progressed. Upon reviewing the interactions, it seems that we were able to resolve this during the call with us and submitted your application through to Companies House.

Please contact our support team and we'll be happy to investigate this further for you.

Matthew M @ Companies Made Simple

Rated 4 out of 5 stars

Company MadeSimpleGroup make everything…

Company MadeSimpleGroup make everything easier, specially for beginners, even for anyone, help business creators to avoid more delays

22 July 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Jules, 

Thank you for your lovely review. 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Holly @ Companies Made Simple

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