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Compare the Market Australia Reviews 

6,247
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform makes it extremely simple to navigate options, find great deals, and save substantial money on their various insurance policies. People also warmly appreciate the incredibly friendly and knowledgeable staff members who provide clear explanations, valuable guidance, and patient support throughout the entire comparison process. Some people were dissatisfied with unexpected pricing discrepancies where final costs or actual provider quotes differed significantly from the initial estimates. Consumers noted that certain policy quotes turned out much higher than expected or involved additional fees after completing the online application process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting a very user-friendly system that... See more

Price

Consumers find price satisfaction through significant savings and affordable policy options. Many reviewers... See more

Value for money

Reviewers highlight positive aspects of value_for_money, consistently reporting substantial financial savings... See more

Staff

Customers had positive experiences with staff, highlighting helpful, patient, and knowledgeable service.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more

Company replied

Rated 5 out of 5 stars

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more

Company replied

Rated 5 out of 5 stars

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a... See more

Company replied

Rated 5 out of 5 stars

I have used compare the market now a few times and always found things easy to compare my current situation to others. This happens quickly with multiple options and is more than helpful when time com... See more

Company replied


Company details

  1. Price comparison site

About Compare the Market Australia

Written by the company

Why compare with us?

Our smart comparison technology is trusted, free for you, safe and secure.


Trusted by Aussies

Since 2012 our smart comparison technology has helped millions of Australians compare & search for savings.
Free to use

When you buy through us, our partners pay a commission, which keeps our service free for you. We don’t markup any of the prices on our website.
Safe & secure

We take data privacy and security seriously, and will only use your information with your permission. You can read our full privacy policy here.

Why compare with us?

Written by the company

We’re proud to have helped millions of Aussies look for a better deal. 
Since 2012, we’ve helped millions of Australians look for better insurance deals and save money. Our comparison service makes switching providers simple so you can make informed financial choices. With just a few clicks, our free for you, secure comparison tool can look for a better deal on your quotes and switch you to a new deal that fits your budget in minutes. Discover great options from a range of trusted brands today and start potentially saving. Simples! When every dollar counts, it pays to compare!

Empowering Aussies, one comparison at a time

It pays to compare

Compare a range of quotes in minutes and start potentially saving today.

Simple to use
Get started by answering a few quick questions to help us understand your needs.

Compare & save
Save time and effort by easily comparing quotes from a range of brands side-by-side.

Switching is easy
Follow a few easy steps online to switch to a new deal that suits your budget.

Contact info

Savings Made Simples!

We believe the best decisions start with a comparison.

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.4

All reviews

(6,247)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, John. Feedback like this always makes our day and we’re glad we could help! We hope you have a great day! - Lochlan

Rated 2 out of 5 stars

Poor communication

I mentioned to the guy that I was just enquiring for now not signing up yet. But he pressured me and made me feel forced into signing up on the spot. Despite explaining that im on work cover and cant afford to start the health insurance yet. So now im on health insurance and not sure ill be able to afford the first payment on 1st September due to low income on workcover as I explained to him. Left feeling unhappy not relieved.

3 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Natasha, that’s certainly not the experience we want for our customers. If you’re open to it, we’d really like to help get this sorted for you. Please reach out to us at customerresolutions@comparethemarket.com.au with your details so we can look into this as a priority. We hope you have a lovely day! - Lochlan

Rated 2 out of 5 stars

I was looking at comparing car…

I was looking at comparing car insurance but most of the outfits suggested couldn't even process my number plate number (not found) my vehicle is registered and i have a registration certificate from
Qld Tmr the only one who did recognise the plate did not have my vehicle covered anyway .

30 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Peter, we’re really sorry this process didn’t deliver the outcome you were hoping for. We understand how frustrating it can be, especially after taking the time to provide your information. We’ll take this feedback on board as we work to make things clearer and more helpful. We’d appreciate the chance to look into it and help resolve things, so please reach out to us at customerresolutions@comparethemarket.com.au with your details. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

It is great to have an independent…

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of humour! Lachlan explained everything very clearly, made sure I understood, and invited questions. At no time did I feel pressured. At the end of it all, I got the extra cover I wanted and saved $350 a year by following the recommendations suggested. Very happy

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Sandy, thank you for taking the time to share your feedback. We’re really pleased to hear that Lachlan was able to help make things Simples for you. Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Very easy to follow the steps

Very easy to follow the steps. I think the basics give conservative estimates because the one I chose was actually cheaper than first quoted. Everything was just so easy

29 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Ian! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Small effort - Big saving

It was very easy to access the information I sought and I made a very significant saving on my premium- circa $450.
Thank you

1 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Colin! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 4 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Lorelle. Hearing about positive experiences like yours means a lot to us! We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Cohen exhibits exceptional customer…

Cohen exhibits exceptional customer service skills in approach to questioning, listening and showing he understood concerns.
He explained the product and the savings, which were substantial, and excess options.
In summary, customer service, value for money and overall experience.

31 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Frances, thank you for taking the time to share your feedback. We’re really pleased to hear that Cohen was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Saved the hassle of phoning around

Saved the hassle of phoning around

1 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Helen! We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Better value electricity supply than I…

Better value electricity supply than I could get on my own.No hard sell or bs like other sites.Nice people have to deal with.!!.

29 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi John, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Easy and effective

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Chris! We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Helped me find a suitable car insurance…

Helped me find a suitable car insurance for my 08 Dodge Nitro

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, John! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

So easy and helpful staff

So easy and helpful staff

1 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Sebastian, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Very efficient and clear

Very efficient and clear

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Mike! We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Good service

Easy to use and saved money

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Sylvie! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 4 out of 5 stars

Help me find a cheaper home &contents…

Help me find a cheaper home &contents policy much cheaper
Thank you

1 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Craig. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Easy to use and gave me a good…

Easy to use and gave me a good alternative with various insurance premiums thanks

2 August 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, John! Feedback like this always makes our day and we’re glad we could help. We hope you have a great day! - Lochlan

Rated 4 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Christine! Feedback like this always makes our day and we’re glad we could help. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Love the MeeKats

It was indeed a time saver. The results provided was valuable for me in choosing an insurer. Highly recommended.

31 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience! We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Saved $900 on comprehensive car…

Saved $900 on comprehensive car insurance.

30 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, Karen. Hearing about positive experiences like yours means a lot to us! We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day! - Lochlan

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