Whilst you can make good savings using the Complete Savings app it is not without its challenges. The app needs careful monitoring. Some retailers are brilliant at providing the cash back (e.g. Argo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Poor Tracking on Boots Purchases. Have lost/missed Cashback quite a lot, especially during CHRISTMAS period where there was higher Cashback rate promotions. Even though i follow all the inst... See more
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Having had a CS account for a number of years I can say I am happy with the service and feel it represents good value for money. Occasionally purchases do not track fully but normally once the receipt... See more
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Overall I enjoy this but trust factor is a major concern. Multiple times without reason you reject monthly bonus even though uploaded receipt has all details. If you miss such email and don’t apply ag... See more
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Company details
- #15 of 18 best companies in Cashback provider
Written by the company
Complete Savings is a cashback programme ideal for those who shop online regularly. New members can claim a welcome cashback reward, and ongoing benefits include a monthly cashback reward and 10% cashback at over 1000 online stores. Membership is free during the trial period, after which there is a membership fee. Members are free to get in touch about their membership at any time.
Contact info
3.4
Average
16k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Experience depends on retailer and pattern
The payout is fast with most retailers and there are many profitable ways to use CS. The support is helpful and prompt when it comes to retailer requests. For example, Joybuy was added in less than a month after I requested over email.
18 July 2026
Reply from Complete Savings
We're so glad to hear you're finding our payout process fast and our platform profitable! It's wonderful to know our support team was helpful in adding Joybuy for you. We appreciate your positive feedback!
Reply from Complete Savings
We're so glad to hear that you had such a positive experience! We appreciate you taking the time to share your feedback.
Shockingly poor customer support - Disrespectful and useless
The customer service of this company is an absolute joke. The agents are dismissive, rude, and show a complete lack of professionalism. They rely on useless scripted replies and have no intention of actually helping. A thoroughly frustrating and miserable experience. Save your sanity and avoid this company at all costs.
16 July 2026
Unprompted review
Reply from Complete Savings
We are truly sorry to hear about your frustrating experience with our customer service. We are committed to providing excellent support, and your feedback is invaluable as we continuously strive to improve.
Please share your membership details with us or your full name, email address, and UK postal code to mary@completesavings.co.uk and we will investigate further.
Always try and use complete savings…
Always try and use complete savings and get a cash back.
Only thing is you never remember my password and always say it’s wrong when I just want to auto fill. Check your tech!
13 July 2026
Reply from Complete Savings
We appreciate you sharing your feedback.
We suggest clearing your browser's cache and cookies, or trying a different web browser to see if it will help.
Selecting 'Stay Logged In' allows us to store a secure, encrypted identifier as a cookie in your browser. This extends the duration of your login session, enabling you to stay signed in longer without needing to re-enter your email and password frequently. Rest assured, no personal information is ever stored in this cookie.
If you're still experiencing issues, please feel free to contact our team and we'll assist you further.
• Our free telephone number from within the UK: 0800 389 6960
Reply from Complete Savings
Hello there, thank you for letting us be aware of your concern.
Please send us an email to mary@completesavings.co.uk so we could investigate your concern and provide you an accurate response.
Alternatively, you can contact our customer service team using the number below:
Free telephone number within the UK: 0800 389 6960*
Fantastic service 👌🏽
14 July 2026
Reply from Complete Savings
We're glad to hear you find the programme fantastic! We appreciate your 5-star review.
Always good to get a nice reward
Always good to get a nice reward, I probably don’t use the website as much as I should, but it is worth it all the same
13 July 2026
Reply from Complete Savings
We're delighted to hear you appreciate the rewards, and we're glad you find value in using our website! We're always here when you need us.
any app will make things faster
2 July 2026
Reply from Complete Savings
We appreciate your feedback regarding the availability of using an app. Most of our retailers do not allow us to track purchases made through their mobile apps. Purchases must be made through the retailer's website to be eligible for Cashback.
Feel free to reach out to us for any questions you may have:
Phone number: 0800 389 6960*
Email: customerservice@completesavings.co.uk
Very good cash back rates and quickly…
Very good cash back rates and quickly paid. Minimum of 10% off most online retailers
13 July 2026
Reply from Complete Savings
We're thrilled to hear you're enjoying our great cashback rates and quick payouts! It's wonderful to know you're benefiting from the minimum 10% off at most online retailers. Thank you for your positive feedback!
Reply from Complete Savings
Thank you for your wonderful feedback! We are so pleased to hear that you find our platform amazing. We appreciate you taking the time to share your positive experience.
Wonderful scheme
Wonderful scheme. Very fruitful for student applying for rail card as well as shopping.
2 July 2026
Reply from Complete Savings
We're so happy to hear that our scheme is beneficial for students with railcards and for shopping! We appreciate your positive feedback.
Hard for me at first to use but once I…
Hard for me at first to use but once I learnt how to download my receipts and upload it’s was simple
1 July 2026
Reply from Complete Savings
We appreciate your feedback! It's great to know that once you became familiar with the process, it became simple for you.
Reply from Complete Savings
Thank you for your wonderful review! We are so happy to hear that you had such a positive experience and were able to save a lot.
Complete Savings…
Everything is very efficient most of the time. But on rare occasions, there are difficulties processing my monthly bonus claims when I submit them through the Complete Savings website.
10 July 2026
Reply from Complete Savings
We appreciate your feedback regarding the efficiency you generally experience. We understand that occasional difficulties with bonus claims on our website can be frustrating, and we are looking into this.
Awful
Awful. I didn’t knowingly sign up to complete savings, I’m guessing it was an add on advantage to a purchase. They have been taking £18 a month from my account for years. Zero savings made as I was completely unaware I was a memeber, all emails to say I was a membership had gone straight to junk- only when exploring my account did I find j had been changed for years. Currently trying to report this underhand company who are counting on people not knowing they are even signed up!
12 July 2026
Unprompted review
Reply from Complete Savings
Hello Emily, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Works well
I have been using complete save for a number of years, and over that time saved thousands of pounds. The one thing you must do is follow the instructions and only order things through the complete save otherwise it does not work!!
12 July 2026
Reply from Complete Savings
We're so glad to hear you've saved thousands over the years! We truly appreciate you highlighting the importance of following our instructions for maximum savings. Thank you for your valuable feedback.
Not as promised.Never get cash back on…
Not as promised.Never get cash back on time until called to customer service multiple times
2 July 2026
Reply from Complete Savings
Hello Srihari, thank you for leaving a review so we could address your concerns.
Upon our review, your recent cashback claims was declined as the transaction has already been tracked by the system, All your transactions will be automatically tracked and displayed on your Earnings Page with different statuses. Please visit our FAQ page for more details under SECTION B: BENEFITS & EARNING CASHBACK 9. What do the statuses in my transactions mean?
https://www.completesavings.co.uk/frequently-asked-questions#benefits
For further review, please send us an email to mary@completesavings.co.uk and we'll investigate this for you.
Very good benefits
Good booking experience but rewards should be considered for both trips which is considered now only for partial amount
7 July 2026
Reply from Complete Savings
We're glad to hear you find the benefits helpful for you! Thank you for your 5-star review.
Reply from Complete Savings
We are so happy to hear you had such a brilliant experience with our service! Your kind words mean a lot to us.
Cant believe how good
Cant believe how good, fast, reliable and genuine it is. No brainer, nothing to lose, sign up
9 July 2026
Reply from Complete Savings
We're delighted to hear that you find our service to be good, fast, reliable, and genuine! We appreciate your enthusiastic recommendation.
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