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Compumail Reviews 38,296

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TrustScore 4.5 out of 5

4.4

Computer Shop
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See what reviewers are saying

Rated 5 out of 5 stars

I bought BenQ GV50 projector from here. The delivery is about 1 week, which is OK, comparing to other suppliers like Amazon. The product is perfect and well packed! The price is the best among all sea... See more

Rated 5 out of 5 stars

Do right by me & I'll return the favor. While I'd love to pimp their website with details & photos akin to Proshop or Computersalg (the other 2 of my 3 favorite stores, alongside Compumail) a... See more

Rated 5 out of 5 stars

I used to have bad things to say about them, but now my opinion has changed, especially after calling customer support. They explained everything, responded quickly, and had the best prices. I plan to... See more

Rated 1 out of 5 stars

Please do not waste your time by using this website to buy anything! I have had an extremely frustrating experience trying to get the things i paid for. They just dont send the products you orde... See more

Company replied

Company details

  1. Computer Shop
  2. Computer & Accessories store
  3. Electronics store
  4. Toner cartridge supplier

About Compumail

Written by the company

Compumail - stort udvalg, billige priser og hurtig levering
Danmarks bedste leverandør af IT- og elektronikprodukter. Bredt udvalg af produkter med mere end 10.000 forskellige varer på lager - alle til billige priser

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

38k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Sends out wrong product

Compu-mail sent me the wrong product (a Apple Watch with only GPS when I have ordered GPS & Celluar) even if their order confirmation & følgeseddel has the right product.
They are still selling the right product on their site but cant send it to me for the price I paid for it.
They offer me to be able to return the product I’ve nevered ordered and give my money back, so nice of them…

30 September 2024
Unprompted review
Compumail logo

Reply from Compumail

Hello Malin,

You have not given us any order informations, whereas we do not recognise your review.

From your statement, we have offered you a solution however, which would result in a full refund, so we do not understand the issue exactly.

We apologise for the inconvenience in this case.

Kind regards,
Compu-mail.se

Rated 3 out of 5 stars

Good price. But wrong colour.

Product works as expected so far. Good price. But wrong colour. I ordered a purple Nokia G42 and I got a pink one. It did not bother me enough to try and get it exchanged. But it does not leave a good impression if you don't deliver the correct product.

Would have mailed them about it, but they don't have contacts listed for it.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Crazy fast shipping 👍

Crazy fast shipping! Ordered it on wednesday 13:00 and arrived on Thursday at 10:15. 😲
Not to mention that the price was the best in whole Denmark.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Delivered faulty item

Delivered faulty item, so I have to spend my time to send package back, get refund, get another product, go and pick it up again

2 September 2024
Unprompted review
Compumail logo

Reply from Compumail

Hello Nikita,

We are but simple resellers, that buy and sell new products. We do not open every single product, put them in test systems, just to re-seal and sell them as used items.

As such, when an item is defective, you have 2 years warranty, where you can send the item back for service or replacement.

We hope you understand, that there will always be a fault margin, that is unavoidable, and that we as resellers, do not have anything to do with the manufacturing of the item.

Kind regards,
Compumail

Rated 5 out of 5 stars

From ordering to delivery

From ordering to delivery, all went really great 😊 and really fast too. Delivery was less than 12 hours from ordering my lawn mower. The placement of my parcel was well placed after delivery, so not right away in plain sight of people on the street. I can highly recommend this company and order again in the future.

Nicolai
Odense

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Recommend

Very fast delivery. I received exactly what I ordered. I can only recommend this online shop.

21 August 2024
Unprompted review

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