Comviq Reviews 

So I had tele2 before and since I change to obegränsat comviq the internet conextion just goes down and up. Basicly does never work when I need it. PS. I live in a big city where all the others companies work well. The custumer service is also bad and not reliable once I was charched 300kr extra in my faktura for trafik utomlands where I never been and they keep teling me is nothing wrong. Värdelös företag

If only I could put 0 stars…

Worst company ever! I never had such unprofessional experience in my life!! The customer service super rude and with LOTS of attitude! If you are a student and you can’t afford to pay much every month, don’t choose these scammers! I had to pay more than 1000kr for 50MB of data I have never used. Do your self a favor and find a much better, cheaper and professional company.

They blocked my number because of not topping it up and there was no option to get the number back.

I paid 100 kr to change my number. The new number was defective, yet costumer service demanded yet another 100 kr to give me a new number.

It's horrible. I was trying to get a replacement SIM for two weeks. I have tried e-sim through mail, SIM through mail. Nothing works. Jesus.

I ordered a Pixel 7A. They offered a free Bluetooth headphones. But still , I have not get them after 6 weeks. I tried to talk at all available forum with comviq but they are not serious to resolve the issue. They just said cant help me. I feel they just mislead customers and scammed them.

SCAMMERS. Mi wife canceled service in January and in March she received a bill with a non-payment surcharge. I contacted them and they confirmed that the cancellation was made in February, I made all the payments and I thought it was over. This week she have received 2 bills together for April and May. April with surcharge for not paying on time. I contacted them and they can only see that my last chat was in March, that it was not done with the cancellation department and they cannot see the messages, how convenient. There is no invoice for March and they say that it is because she had previous debts, not because she had unsubscribed. 5 months paying for a service that she don't use, she doesn't even have the chip. DO NOT USE THEIR SERVICES, THEY WILL SCAM YOU

very bad service I have never seen such telephone company in my entire life in the whole world.
They keep on sending bills and payment fees for more than six months after I have cancelled the subscription

Unserious company that has no interest in keeping their agreements and taking care of their customers.

I signed a contract for hardware and was promised delivery within four weeks. Eight weeks later, they still claim that they have no idea when the delivery can be expected. And this is after I contacted them (they have never taken the initiative to update me about the delay!). And no manager/leader has any interest in looking into this.

As a customer, you either have to accept that they are not honoring what you agreed upon, or turn to the National Board for Consumer Disputes (ARN) (I wouldn't be surprised if they ignore their decision as well).

Strongly recommend that one turns to other providers!

Hopeless experiences. Ordered a mobile subscription, need 10 days to activate. At the activation day, the sim card did not working. Contact customer service 2 times. Promise to call back but never received a call. Tried a third time to contact customer service, after some back and forth conversation, finally found that it is their technical error that my number is not in their system. Need to wait another couple of days to fix this??!!.
In Sweden, you need a phone number for bankID which for everything, including login any bank and stock accounts, credit card payment, digital mail, doctor appointment. Without phone number, you cannot do any of this. If you don't want to risk this, stay far far away from Comviq..
(Up to now, they have not received this issue. they promised to send me an email, but just like their previous, I don't have so much expectation of an email and probably to contact them again)

Using Comviq for several years. Very happy with the service.

The worst ever customer service I have experienced. wasting the time and money of customers.
I have bought a mobile broadband subscription from them it was mentioned whenever I want to cancel my subscription I just need to pay for the router but the time when I wanted to do it, the customer service told me it is not possible but you can transfer your subscription to someone else but when I found someone to transfer my subscription to her then the customer service told me you can not transfer your subscription. they are wasting the time and money and not replying.!!!!!

Absolutely stay away.
I received an invoice from Alektum Group AB from Comviq's behalf saying I have unpaid invoice. What a joke.
I make sure I pay all of my invoices so i went ahead and check and the last invoice I receive from them says
"To get back:- SEK 76"
Im the one who should be getting my money back.
Stay away. This company scams their customers.
Im glad that i switched.

Don’t buy nothing from comviq they cheat people With subscription.

DONT BUY ANYTHING FROM THEM WORST

I left comviq on 17th November on 8 Dec I get letter that I should get money back from them entire 11sek , then next thing I get letter from debt collectors that i owe them 170sek.
What a charming way to treat old customer without any warning...why not tell me that i owe them 159 sek so that would be easier to understand whats the sum up after quitting them.
Now I am even more happy I left...proper confusing and 'charming treatment'

Bought a new phone from them that doesn't work. They now want me to be without a phone for 5-7 business days while they decide its broken it not. Customer service is non existant. Devastated to be tied to these clowns for the next 2 years.

Worst costomer service in history. I get different answers everytime I call AND after the moment I placed the order they have shown zero interest in correcting their errors.

you need to be aware of and check how much data surf you have left. Because this happen to me and other family members that some of our surf data suddenly disappear. This is very bad!

Very bad and slow network connection. I regret that I choose Comviq.
3 or telenor is best