Comviq Reviews 

For what is now 10 days in a row when I log in to Mitt Comviq I can't see my telephone numbers, so I can't tell how much surf or talk time I have left on my kids phones. I have to jump through loops on fire just to fill their cards with phone time. And Comviq's customer service is inexistent at best. Don't go there.

HORRID experience trying to cancel, have to call customer support for every little thing. Bad prices compared to rivals. Would never recommend to anyone.

Almost never answer call! Waiting time for a call is 20-1 hr before they answer it!!! Sometimes they dont! Tired of this shi* You email them, chat them then they want you to call costumers service but then never answer. Or when you choose to make them call you, they never will!!! Worst of the worst! Changing operator!

I'm only giving one star because no stars is not possible. Do not recommend.

I've been a customer for 5+ years and have no complaints. Stable network. It's a long time since I had contact with customer service, but nothing stood out to me. Have had both prepaid and postpaid.

Worst experience ever. After I left Comviq, they have been sending me invoices even after one year. Last November they confirmed I had nothing left to pay and then again I got another invoice. They say they had a problem with their system.
Try to get away from Comviq. Horrible.
I am usually very understanding and never write bad things about a company. But Comviq, you are sick.

This company is HORRIBLE ! to get one thing done you need to contact their support several times, process takes so long

Would rate them 0 if it were possible. They returned my phone from service scratched up and refused to accept responsibility. Three month old phone and their reapons was there's nothing they can do. Will be buying out of my contract as soon as I can, will never deal with Comviq ever again.

This is the worse customer service I have experienced, being a client for 3 years, I have no longer trust and use it. Please for any expat coming to Sweden please think twice or 10 times before having Comviq.

Also good to know when travelling abroad such as Bosnia & Herzegovina.. Serbia.. Kroatia... The Comviq service does not work even if you top up 200 SEK..

Wanted to top up my account with more data transfer. Card was refused. Called the bank, bank told me that everything is fine with transactions. Tried calling the customer support couldn't reach them. On top of all as a guy who just moved to Sweden and don't speak Swedish I couldn't get mobile app in English so I had to guess what does something mean or google translate it. Sent them an email and waited for 3 days to get a reply. And they told me to use right click and translate on a web! So they didn't even think of mobile app (which I did use) nor do they think that someone might not even use Chrome or whichever can translate! That basically telling you "suc* it we don't care and your stupid".

Jag har varit kund hos Comviq i 2 år. Servicen är under all kritik. Skulle aldrig rekommendera dem för någon i min omgivning.

I have been a customer at Comviq for 2 years. The service is horrible. Would never recommend anyone to use their service.

Very bad service. First sending three sim cards that never arrived, then invoices didn't arrive, followed by debt collector letters. Endless waiting till you get someone on the phone. Given that my experience with Swedish companies are primarily negative anyway I stick to my foreign nr. This also saves me from all those spam calls given your Swedish phone nr will be publicly available all over the internet....

It is a bad cheating scheme.
The 24 hour 4 G Kontantkort for surfing should be up to 80 Mbps as per their marketing and in reality it is a ridiculous 1.42 Mbps.
This makes watching Netflix like watching TV in the 70ties...
When I put my normal 4G phone card into the same router the speed goes up immediately by factor 20 to 30. That means and proves that they actively and intentionally reduce the speed so that they can save money while offering extreme bad quality. Stay away!

I really don't understand the negativity presented in the majority of these reviews. Comviq has done nothing but drop their prices, continuously updating their offers and has one of the best plans available. I've practically been a customer since birth as well!

This is what I have right now:

Comviq Fastpris
SEK 245/month
Free calls within Sweden
Free calls TO Sweden from abroad
40 GB data/month (if I'm not mistaken, it started out as 8 GB when Fastpris was launched)
12 GB/month outside of Sweden
.... the list continues...

The customer service is great, though I've only been in contact with them a few times during a tricky number setup. Nevertheless, the experience was TOPNOTCH!

Disregarding the temporary server issues (which naturally should be expected), the app is wonderful. It has everything that you need easily accessible, in order to have full control over your plan.

When Fastpris turned 5 years old, they doubled the data plan as a limited time offer. After the expiry, they prolonged the campaign only to make it PERMANENT afterwards.

Last but not least, they just implemented the possibility of saving up to 80 GB of your data if it has not been used until the end of the month. LITERALLY the only thing that was missing to make this perfect company, EVEN BETTER!

I don't wish to be rude, though people seem to be missing a screw UNLIKE COMVIQ, who has been assembled by someone divine.

My hat goes off to you guys. Never change!

Very bad experience with their customer service. After waiting in the everlasting queue for phone call, I was treated in sexist manner. I am so hurt that I cannot even talk about what happened in an open forum, but I have written to their well hidden customer service e-mail address. Horrendous people they are!

The best phone company ever
They established a great service and their customer service is fast and great...
Keep going Comviq.

They just block my number suddenly and when i ssked them to activate my number they said it would take 4 days to activate and then when send me a new sim card it was totally new number and i tried to cal them 100 times but everytime when i tell my situation to any customer service person he puts my call to hold and never came back. They really are suckers, stay away from them

Took a monthly plan with them and even after cancellation of contract they keep charging you. Their website is almost hiding their contact information if you want to call them or contact them in any way.
I do not recommend!

I know Comviq have had some terrible reviews, but they have gone above and beyond for me (and I have suffered so badly with phone companies before!) I thought they deserved at least one good review...

I have a 2-SIM phone, which I use for separate personal and work numbers, while only carrying one phone. The drawbacks are that it is a Nokia (Windows 10), and it was bought in East Asia, neither of which are supported, by anyone.

So, not only do I have a completely unsupported phone made in a different continent with a relatively niche operating system and two SIMs, but I've been out of Sweden for a month, and have somewhere along the way acquired a post-pay SIM from Comviq (yet somehow not added it to my account) and am also transferring a number from Telia (who have been consistently absolutely unremittingly awful, by the way).

So, anyway, after two phone calls 1) My online accounts were consolidated, numbers I didn't want were dropped, my Telia number transfer was initiated, and I was given instructions on what I had to do on the next call. Then 2) just now, I asked to pay my post-pay next week (which I only just realised I was two weeks late to pay) - no problem, my Telia number was activated (I got the new SIM today) and the last of the numbers I didn't want was removed from my account! Phew!!

Bear in mind, I don't speak Swedish, so I just kept on hitting "1" till I spoke to someone. Everyone I spoke to had perfect English, was only too happy to help, took ownership of the problem (didn't pass me off to someone else in the "right department") and sorted everything out right there and then. Two calls in under five minutes and all is right with my account, from what was a complete mess. Unbelievable!

Oh, and I got my new SIMs in a couple of days in the post. Free.

I have never, ever had this kind of service: fixed line or mobile, and I am absolutely thrilled with Comviq's level of service.

Throw in I can top up my prepay number at the local petrol station (or pretty much anywhere) and the website is simple and functional, and frankly I've never had this level of service *anywhere* *ever*.

From my experience, I would recommend Comviq to anyone, without hesitation. Incredible service.

EDIT: I took the plunge on a 24 month phone and SIM package, and so far so good. The HUAWEI Dual SIM phone is astonishing, I get 40G of data anywhere in the EU and because it's covered under my company BYOD deal I don't pay for the handset or data personally just my own SIM. Customer service is quick and efficient as before. Delighted all round.