Confetti/shop Reviews 633

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed order 8 days ago - took the money but then nothing. Site says 'based in Cirencester' but buried in contact details is a Gloucester domestic address and a mobile number that goes unanswered. E... See more

Rated 1 out of 5 stars

I purchased and paid for 4 personalised cheese boards in Aug. Was promised delivery in 10 days, with slight delay due to waiting on packaging. After 30 days called Ashleigh who said oh good I am glad... See more

Rated 1 out of 5 stars

Very poor customer service ordered 23rd June on the 30th it should have been next day delivery... im still waiting emails and calls get ignored I sent a txt message and suddenly got a reply that she's... See more

Rated 1 out of 5 stars

Ordered from them and weeks went by with no update . I emailed to ask when the confetti would be dispatched and no reply. Over 6 emails were sent with no reply. I found their address on companies hous... See more

1.2

Bad

TrustScore 1 out of 5

633 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total scam - do not use

Placed order 8 days ago - took the money but then nothing. Site says 'based in Cirencester' but buried in contact details is a Gloucester domestic address and a mobile number that goes unanswered. E mails and contact via the website unanswered. Will have to contact card company to try to get money back as missed wedding and had to buy elsewhere...

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Paid but no items now no contact

I purchased and paid for 4 personalised cheese boards in Aug. Was promised delivery in 10 days, with slight delay due to waiting on packaging. After 30 days called Ashleigh who said oh good I am glad you called they are being sent out tomorrow. 20 more days and almost 10 attempted calls she doesn't answer or respond to emails. Pure fraud. Taken my money, no products, and now no contact. I will give it till end of Oct then contact consumer affairs. My recommendation is do not use this company. A lot of bad reviews saying similar things.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

No Response or Item

Ordered goods, never received them. Followed up with 4 emails and even found a phone number on the website to call which had the owners name and left a message but no response. Luckily paid through paypal and got my money back. Do not order from them.

30 August 2025
Unprompted review
Rated 1 out of 5 stars

No goods received and no response to emails

Ordered from them and weeks went by with no update . I emailed to ask when the confetti would be dispatched and no reply. Over 6 emails were sent with no reply. I found their address on companies house and noticed it was a residential address. After an email telling them I’d be coming to the address to discuss a refund in person, magically I was refunded that same day. Do not order from this company.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service ordered 23rd…

Very poor customer service ordered 23rd June on the 30th it should have been next day delivery... im still waiting emails and calls get ignored I sent a txt message and suddenly got a reply that she's had stock issues but not too worry it will be delivered the next day... still waiting, I feel like my order can't and won't be fulfilled and now is too late for my wedding to order from elsewhere. I wouldn't trust this company if you can look elsewhere please do.

26 June 2023
Unprompted review
Rated 1 out of 5 stars

I ordered stuff for a wedding event and…

I ordered stuff for a wedding event and supplied the destination wedding date. Even ensured its within the timelines they suggested. However, items did not get recieved had to contact them chasing for an update only to find out they hadnt even processed it the day before! We had our flight at 3pm so there was no chance it would get to us. They refunded the money promptly though. Shame as we have a lot of events and would have wanted to find a trustworthy website in them.

26 October 2020
Rated 5 out of 5 stars

Love what I received

Love what I received! A bit annoying that it's a bit difficult to track the package, but it arrived a day before the expected delivery date. Shipped to Denmark.

25 October 2020
Rated 5 out of 5 stars

Really good quality products

Really good quality products, delivered promptly. Very pleased with my purchases - lovely & unusual cake topper ‘better together’ and beautifully designed fabric used for the face mask. Yes, very pleased. 👍🏼

21 October 2020
Rated 5 out of 5 stars

Excellent service

I was able to design and order personalized napkins quickly and easily through this website and they were gorgeous when they arrived. Delivery was quick too. 5 stars :)

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, arrived quickly and items were well packaged. All the items were as shown on website and if good quality.
Pleased with order.

10 September 2020
Unprompted review
Rated 2 out of 5 stars

Personalised robe is brilliant quality…

Personalised robe is brilliant quality but I am not satisfied with the fact I paid extra fees for a certain delivery date as it was a gift and it came 4 days late. Still awaiting my refund for that fee

10 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look