Online application is super easy to complete and get a response straight away. If referred, will have a response within 48 hrs. Kept updated the whole way through the process, and funds received in gr... See more
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Review summary
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I don’t write reviews often, but my above and experience with Conister needed the praise. Andrew Moody helped me through a major hassle of separating loans that I had jointly. He had to drawing up mu... See more
Company replied
As always, my experience with Conister was fantastic. The service is always so fast and friendly. I normally deal with Lee Gale, however he was away on annual leave this time so Andrew Moody took ov... See more
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It was very straightforward to reinvest my maturing savings investment. I received a letter with clear instructions and a form to fill in with my instructions. I then scanned the form and emailed it a... See more
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Company details
Written by the company
We offer financial solutions across the Isle of Man and the UK, helping customers achieve their goals with trusted, flexible banking services. With a legacy of trust dating back to 1935, Conister Bank is proud to be an independent institution committed to personal service and long-term relationships. Our expertise covers a wide range of financial products designed to support both individuals and businesses. We provide personal and business finance, high-interest savings options, SME and corporate lending, asset finance, mortgages, bridging loans, block discounting, and secured credit facilities. At Conister Bank, we believe in more than just transactions - we believe in partnerships. Our customer-first approach means we take the time to understand your ambitions and provide the financial support that makes a real difference. Whether you’re planning for the future, growing your business, or navigating new opportunities, we’re here to help you succeed.
Contact info
United Kingdom
- www.conisterbank.co.uk
4.6
Excellent
271 reviews
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Applicatio
The process was very simple to follow and an easy to follow website to fill in the application form.
I did have a couple of questions for which I made a telephone call and on both occasions the staff member I spoke with was very helpful and explained what I needed to do very simply and efficiently.
29 June 2026
Reply from Conisterbank
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you found both our website and application process simple and easy to use. It's also great to know that when you had questions, our team was able to provide clear, helpful, and efficient support over the phone.
Providing a straightforward customer experience, backed by friendly and knowledgeable service, is something we work hard to achieve, so your feedback is greatly appreciated and motivates us!
Everything very satisfactory
1 July 2026
Reply from Conisterbank
Thank you - We appreciate your feedback.
Easy application process and very quick…
Easy application process and very quick response
28 June 2026
Reply from Conisterbank
Brilliant! We appreciate your feedback.
Great service
Great, fast and efficient service with clear communication from the outset.
25 June 2026
Reply from Conisterbank
We're delighted to hear you had a smooth experience. Thanks for taking the time to share your feedback.
I am very pleased with the way Conister…
I am very pleased with the way Conister Bank has helped me purchase my Motorhome, especially I would like to credit Lee Gale for his fast responses and efficiency. He has made to whole transaction appear easy, he listened to what I was requesting and no problem was big enough for him.
19 June 2026
Reply from Conisterbank
This is brilliant, and just the experience we aim to deliver! Enjoy your new purchase and thank you for leaving a review.
DETAILS OF CONTRACT
A VERY WELCOME GREETING. AND EXPLANATION OF
ACCOUNTS AND WAY FORWARD TO SET UP AN ACCOUNT.
15 June 2026
Reply from Conisterbank
We're very glad to hear about your positive experience. Thanks for leaving us a review.
Reply from Conisterbank
It's brilliant to hear about the positive service you experienced, thank you for sharing.
Very straight forward application
Very straight forward application! Shaun was super helpful 👍🏻
12 June 2026
Reply from Conisterbank
Thank you for your positive review. We are pleased to hear that you found the application process straightforward. We will ensure that your kind comments are shared with Shaun, who will be delighted to know his support made such a positive impression.
Good service and fair rate of interest
I have just had my recent investment completed and the investment was returned with the interest to my nominated bank. I have now reinvested part of this investment for another 6 months at a good rate.
8 June 2026
Reply from Conisterbank
Thank you for your feedback. We’re pleased your deposit account matured smoothly and that you were happy with the service and rate. It’s great to see you’ve chosen to reinvest with us – we really appreciate your continued trust.
Everything was really easy
Everything was really easy and having everything online made the process quick
29 May 2026
Reply from Conisterbank
Thank you for your feedback. We’re really pleased to hear that you found the process quick and easy, and that our online service made everything straightforward for you.
We’re continually working to make banking as simple and efficient as possible, so it’s great to know this is reflected in your experience.
Staff very helpful and nothing was too…
Staff very helpful and nothing was too much trouble
2 June 2026
Reply from Conisterbank
Thank you for your kind review. We’re delighted to hear that our team were so helpful and that nothing was too much trouble.
Providing a supportive and responsive service is something we take great pride in, so it’s fantastic to know this came through in your experience.
A helpful member of staff
4 June 2026
Reply from Conisterbank
Thanks for letting us know, we're delighted to hear this.
Very patient with my request for a loan…
Very patient with my request for a loan , always helpful and polite
1 June 2026
Reply from Conisterbank
We appreciate the kind words about our team and are glad we could assist you!
Good product, poor admin
The product is good (ie good interest rates on savings, better than elsewhere) but their admin is a disgrace. Everything seems to be done through manual paper systems (and by post) rather than electronically, which is slow and cumbersome, and papers sometimes, all too frequently, get lost with instructions consequently not actioned.
A particular example of poor admin was the recent emails asking customers to use some dodgy-looking link to get at their tax certificates. They turned out to be perfectly legit, but someone with half a brain should have thought, before sending them out, about what the emails would look like to scam-aware customers.
And ironically, even today's email inviting me to complete this Trustpilot review was headed, in large bold print, "Conister Logo We Value Your Feedback". Surely someone should have checked that the email would start with the Conister logo, not the words "Conister Logo".
3 June 2026
Reply from Conisterbank
We’re very sorry to read about your experience, and thank you for taking the time to share this feedback with us.
While we’re pleased to hear that you value our savings products, it’s clear that the service you received hasn’t met the standard we aim to provide. We understand how frustrating slow or unclear processes can be, particularly where paperwork and communication are concerned, and we’re sorry for the inconvenience this has caused.
We have shared your feedback internally so it can be reviewed as part of our ongoing improvements.
Your feedback is genuinely appreciated and helps highlight where we need to improve. Thank you again for bringing this to our attention.
Reply from Conisterbank
We're delighted to hear you had a quick and easy experience with us. Thank you for sharing!
Very impressed with the efficiency of…
Very impressed with the efficiency of service I received from my initial enquiry about a loan to having the whole process completed in a day. I was kept informed throughout. Cannot recommend enough.
29 May 2026
Reply from Conisterbank
We're so glad to hear about your positive experience with Conister Bank. We appreciate you recommending us!
Reply from Conisterbank
We're so pleased that you enjoyed your experience with Conister Bank. Thank you for your kind words and positive feedback about our team - we will make sure they get the feedback!
I have dealt with Lee Gale numerous…
I have dealt with Lee Gale numerous times and felt the process has always been easy, quick and efficient from start to finish. He’s an asset to the company!
29 May 2026
Reply from Conisterbank
We are so glad to hear about your positive experiences. Thank you for sharing your kind words - we truly appreciate your feedback!
Fantastic service from Lee!
Fantastic service from Lee!
The whole process was quick easy and completely hassle-free, he was helpful, professional and kept me updated throughout.
The money was in my account the very next day. I wouldn't hesitate to recommend Lee to anyone looking for a smooth and efficient service.
Thankyou Lee
29 May 2026
Reply from Conisterbank
We are very pleased to hear you had such a positive experience with us. We appreciate your kind words about our team and your recommendation!
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