We packed up a Wellington house of 40 years and it was destined for 2 locations - Auckland and Coromandel. The Wellington house was 3 storied plus garage and underhouse workshop. A difficult drivewa... See more
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The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.
7 Airpark Drive, 2022, Auckland, New Zealand
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I would not recommend Conroy’s Christchurch at all. We got multiple quotes for our move from Christchurch to Sydney as the most important thing to us was going with the company that would get it there the quickest, we even didn’t mind paying more for that. We chose Conroy’s as the were going to be the quickest with our goods arriving door to door within 6-10 weeks but I was told that it would be closer towards the 6 week mark as opposed to the 10 week mark. The thing that really sold me was I was assured once the items were packed and collected, they would not be sitting around in NZ, they had a great international coordinator organising shipments to leave and because we had given them over 2 months notice, there would be no delay.
This was far from what happened. Our goods left our home on the 24th September. I was told I would get automatic updates every 15 days, I never received one. After calling and calling asking for updates I was constantly told everything was on track. 3 weeks had passed and our goods were still sitting in NZ. After pushing for an update, I was told what was meant to be good news that they were booked to leave NZ on the 8th November! 6.5 weeks after collection. After I pushed back and said this was not what I was told they somehow found a way to get it on a boat on the 23rd October arriving in Sydney on the 28th October. Then next part of dishonesty happened. They said it would only take 1-2 weeks from when it arrived in Sydney to be delivered to our door and that they marked it as ‘urgent’. I followed that up with the Sydney branch and none of that is correct. It take 3-5 weeks minimum to clear customs and then up to 1-2 weeks after that to be delivered to your door and there was no such thing as marking something as urgent, they all go part of the same queue. This now meant the original quoted timeline of 6-10 weeks for door to door was completely incorrect.
I trusted Conroy’s with the timeframe they told me which is essentially how they got my business, over $13,000 worth and it has been dishonest the whole time. When I have tried to get answers from the Christchurch branch, the way I have been treated is disgusting. I was told “somethings in life don’t go to plan” “Surely I have had things in my life not go to plan”. Absolutely, yes, but not when I am paying a company a huge amount of money to deliver a service when they knew the way to get my business was to be the company that offered the quickest delivery.
Absolutely disgusting service, promised something that was never achievable which feels dishonest and shady just to secure business.

Reply from Conroy Removals
The team were great. From Richie our coordinator, the admin team that help organise and confirm the move to the packing and removal team.
All very professional and kind made a stressful process less stressful.
This is the second time we’ve used Conroy. First was to move back to NZ and now to move back to Melbourne.

Reply from Conroy Removals
the team arrived on time as scheduled and quickly go into unloading the two containers. The were cheerful and helpful in re-moving those items that needed to be moved.

Reply from Conroy Removals
Had a great experience, fast, efficient acne very friendly, thanks guys

Reply from Conroy Removals
Very happy with entire experience with Conroys...promptly answered my concerns ans guided me through the entire process with my shift from Queensland to Auckland. Uplift team and delivery team were both friendly and professional. I have no hesitation in recommending Conroys to anyone looking for a removal company.

Reply from Conroy Removals
After a bit of a glitch with the first truck being too big to get up my driveway, the boys packed up the second truck like their lives depended on it! Friendly service, great communication. Highly recommend.

Reply from Conroy Removals
We were very impressed with the conroys team when they came to help us move recently. They were respectful, engaging and efficient. Nothing was damaged and they took their time to make sure everything was safe and secure before transport.

Reply from Conroy Removals

Reply from Conroy Removals

Reply from Conroy Removals
Intercity Move
Packing, loading and delivery worked as planned for our move from Auckland to Gisborne.Professional team covered all facets, no breakages.

Reply from Conroy Removals
Conroy Removals were great to use from start to finish! Their initial communication was quick and helpful, and their pricing was affordable. We opted to pay for packing and this was the best decision! The team were so quick and efficient in packing the whole house in one day. I would definitely recommend spending the extra money for this service! The movers on the day were also super quick and friendly. I would definitely recommend Conroy Removals to anyone looking for affordable and efficient movers

Reply from Conroy Removals
We have used Conroy to relocate from New Plymouth to Christchurch.
Both team from both locations have been truly amazing. Very professional tidy and polite crew with a great sense of humour.A big and special thank you to the team in Christchurch who has been waiting until 5 pm on Thursday just before the Canterbury anniversary long weekend.wow i was truly amazed . You guys have been incredible. You definitely were the highlight of this stressful day waiting on solicitors to release settlement so late :(
I will highly recommend your company and will definitely use your service again

Reply from Conroy Removals
Brilliant service, very efficient and friendly. Our second move with Conroys and consistently great. Guys on the trucks are just full of energy and great spirit !

Reply from Conroy Removals

Reply from Conroy Removals
Removals partnered with the Toronto-based company that moved our household effects from Canada to N.Z. The experience was first-class. Having made several international re-locations over the years, we knew that there are many challenges. The service that we received from the various team members at Conroy was amazingly good. The level of communication was superb, temporary storage of our goods went seamlessly, and the final delivery to our new home town was perfect. Everyone whom we dealt with was extremely helpful, and everything arrived in perfect shape. A big "thank you" to the delivery crew - they were awesome. We would definitely recommend Conroy without hesitation. Thank you!

Reply from Conroy Removals
Communication was super. The guys did a great job overall. I was very happy with the move, as it can be very stressful. They rebuilt my bed at the end which was a welcome relief.

Reply from Conroy Removals
Highly recommend Conroy. Excellent company to deal with. Good communication throughout the whole stage of my move. The packers on the day were amazing, friendly and certainly knew what they were doing. The 2 girls were just awesome and made it all look so easy. Everything was packed well and labelled well so no breakages or losses at the other end.

Reply from Conroy Removals
From go to whoa we were very impressed by Conroy's performance in moving us from Auckland to Nelson. The booking process was so easy and communication throughout was friendly and efficient. We were hugely impressed at how energetic, fast and efficiently the Auckland team wrapped and stacked all of our goods while maintaining constant good and friendly humour. The Nelson team was equally fast, efficient and friendly with unpacking of the container. We fully expected at least some breakage/loss in such a move but have been surprised that everything seems to have arrived without damage. 100% Conroys. Yes I would recommend.

Reply from Conroy Removals
A first class experience from quoting to packing and collecting and delivery, and finally to a few days later picking up boxes and packaging.
We were very happy with all aspects of this company including a very reasonable cost.
The friendly helpful staff did an excellent job and we can thoroughly recommend.

Reply from Conroy Removals
The team sent to up load the household goods worked quickly & efficiently to safely pack the items aboard the truck. Everything was completed within a short time frame. We were informed that safe delivery to Mangakino was completed a few days later. We and the recipients were very pleased with the transaction.

Reply from Conroy Removals
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