Consols Oils Reviews 

239
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... See more

Rated 5 out of 5 stars

First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... See more

Rated 5 out of 5 stars

As always a friendly, helpful, reliable, service. I have used Consuls for years, an excellent Company.

Rated 1 out of 5 stars

I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... See more

Company details

  1. #17 of 26 best companies in Fuel supplier

Information provided by various external sources

We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

239 reviews

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Replied to 83% of negative reviews

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4.5

All reviews

(239)

38 reviews in the last 12 months

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Rated 4 out of 5 stars

No delivery print out

Delivered on time, clean and tidy, and a good price. With other companies there’s a print out from the delivery showing exactly how much was delivered, but I didn’t get that, so no way of checking the exact amount delivered.

16 December 2022
Rated 5 out of 5 stars

Delivered when promised

Delivered when promised but very early in the morning before I was able to unlock the cover on the tank. It would be useful to know how this was achieved as thieves could also use a similar method

21 September 2022
Rated 1 out of 5 stars

Late delivery poor communication and customer service

Booked oil delivery for a certain date or before (week lead in time). Did not receive the order, called the day after the delivery was due to be told they didn’t know why it hadn’t happened, I asked for a call back to let me know when I would have it. Did not receive a call back so called again to chase it to be told it would be the next day therefor 2 days late. Customer Service was poor, made to feel like I was in the wrong and told that in future if I need it soon I should have rung and not done it online! I live approx a mile from the depot and was disappointed that I had to wait extra days and was told that the date I was given was estimated which is not what it says on my order (it says on or before a date).
I like to use local suppliers but will not use Consols after the way I was treated.

15 September 2022
Rated 5 out of 5 stars

Great service

Very considerate and friendly driver. My location is a little tricky to access, but took care of it no problem.

16 September 2022
Rated 5 out of 5 stars

Positive Review for Consols Oils

The order process was easy and the delivery arrived promptly with no chasing needed. The delivery driver was very friendly and he managed the challenging access to our tank with ease and good humour. It was a very positive experience from placing the order to completion of delivery (much better than our previous supplier) so we will using Consols from now on. Thank you!

8 July 2022

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