consortium.co.uk Reviews 

12,617
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 974 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that items arrive quicker than expected and are well-packaged. Many people are happy with the quality of the products, finding them to be as described and often at excellent prices compared to other retailers. The overall service is frequently highlighted as brilliant, with consumers appreciating the smooth transactions and good communication. However, some customers also noted issues with order fulfillment, including delayed or missing items, and a lack of communication regarding shipping updates. A few other people also felt that the return process was inconvenient due to the cost of return shipping, which added to their overall expense. Additionally, there were isolated reports of product quality concerns, such as trainers coming apart or boots losing their waterproof integrity after a short period.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

People report positive experiences with product, often praising the quality and finding items as described,... See more

Service

Users describe positive interactions with service, frequently highlighting quick, efficient, and easy... See more

Price

Customers consistently note positive experiences with price, often finding great deals and making significant... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting seamless transactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more

Rated 5 out of 5 stars

I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more

Rated 5 out of 5 stars

I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more

Rated 5 out of 5 stars

Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted


Company details

  1. #133 of 216 best companies in Shoe shop
  2. #370 of 607 best companies in Clothing Shop
  3. #217 of 283 best companies in Fashion accessories shop
  4. #194 of 234 best companies in Homewares Shop
  5. #6 of 8 best companies in Skateboard shop
  6. #35 of 68 best companies in Streetwear store

Written by the company

Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(12,617)

904 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wouldn’t even give 1 star

Wouldn’t even give 1 star , I gave the correct address and the company were not interested in even helping to try and sort the fact trainers had been delivered to the wrong location. They didn’t respond to messages . I would advoid . Lost £124.99 . But I will taking the matter to fraud team and small claims court .

All the seller had to do is take a claim on my behalf . Cow boy sellers advoid

8 April 2026
Rated 3 out of 5 stars

Poor returns process

Strong prices and reliable delivery, but the returns process is frankly unacceptable. It took over two weeks—16 days from the point they received my return—to process a refund. That’s an unreasonable delay, and not the kind of hassle anyone should have to deal with.

8 April 2026
Unprompted review

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