For the last 3 employees who we have needed to obtain CSCS cards we have had issues. Staff pass the test, they have correct Level 1 H&S, all forms are completed and money paid, but they do not proces... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We maintain an excellent level of quality training through a series of stringent audits from awarding bodies and sector governing bodies in our mission to continually improve our standards that we offer to both learners and employers. What sets us apart is our robust and sustainable quality framework that has been commended by our partners and forms the basis of our training offering.
At Construction Helpline we offer free, Government funded construction training, giving people the opportunity to build up sector-specific skills and fast-track to an interview with an employer.
All our construction training courses are fully funded and are free for learners. If you’re looking to upskill or reskill within a specific area in the construction industry, then our funded construction training could be the perfect choice for you.
Apply for our current courses
Apply for our Free Government Funded Construction Training
As a recognised ATO (Approved Training Organisation) from CITB, Construction Helpline are delivering Site Safety Plus (SSP) courses designed to give all levels of construction workers a means to progress in their career, while maintaining a safe workforce. Whether you are a construction operative or manage construction projects, we have a range of courses that will help you take the next step in your career!
We also provide a wide range of industry-recognised construction NVQ courses, ranging from level 2-7 in industry-demanding trades. So whether it is Site Supervision, Plant Operations or Construction Management, we have a course for you! And with flexible payment plans available, we provide an affordable route into construction that will allow you to complete your course without any worry regarding affordability.
Discover and book onto our Construction NVQs
Health and safety are two of the most important things to account for within a workplace. Nowadays, even the most qualified and well-trained professionals are not aware of health & safety protocols or procedures when working. A possible solution? Complete one of our Health and Safety Courses in order to get a certification and promote safety and reduce risk.
A certification from a health and safety course acts as proof that those who wish to work in any industry, whether that’s on a construction site or in an office space, have been properly trained in the health and safety of their respective work environment and hold industry recognised qualifications. Ultimately, taking a health and safety course ensures that working individuals are suitably trained and qualified for the job.
Book Now! Online and Classroom-based Health and Safety Courses
Unit 1, Batsworth Road, Mitcham, CR4 3BX, London, United Kingdom
Replied to 34% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had the privilege of participating in the NVQ Level 5 in Construction Management course offered by Construction Helpline, alongside my colleagues. The experience was exceptional, both professionally and personally.
🔍 What I appreciated most:
Practical and relevant training: The course was structured to reflect the daily challenges and responsibilities of a construction manager. I had the opportunity to apply theoretical concepts to real-life situations, which reinforced my understanding and skills.
Ongoing support: The team of trainers and assessors was extremely supportive. They were available to answer questions and provide guidance at every stage of the learning process.
Effective collaboration: Working in a team with my colleagues was essential. We learned from each other, discussed solutions for various scenarios, and shared best practices, which enriched the learning experience.
Accessibility and flexibility: Construction Helpline offered co-funded and fully funded training options, facilitating access to quality education for professionals in the field.
constructionhelpline.com
🛠️ Benefits gained:
Achieving an NVQ Level 5, equivalent to a higher education diploma, which attests to advanced competencies in construction management.
The opportunity to access the CSCS Black card, essential for career advancement.
Developing leadership skills, team management, and strategic decision-making.
📌 Conclusion:
I highly recommend Construction Helpline to anyone looking to advance their career in the construction industry. The professionalism of the team, the quality of the learning materials, and the practical approach of the course made a significant difference in my professional development.

Reply from Construction Helpline Ltd
I would just like to say that Construction helpline has outstanding customer service. The very helpful Kashish Deval helped me with my query in a very helpful and assuring manner. I would rate these more stars if I could ✨️. Wonderful company with wonderful staff who are allways more than happy to help no question is too little. I am a happy customer who will be returning to use there service in the future. Fast effective communication positive result allways. Thankyou to all the team at construction helpline you people are the best! 100% recommend this company the best of the best forget the rest construction helpline is the place to be to get to where you want to be. 10/10

Reply from Construction Helpline Ltd
From start to finish this company was awesome. The assessor I had named Andrew did a phenomenal job and treated everyone with respect. Even when things were difficult to understand Andrew had a way of adjusting so I could understand what he was asking. Without his help I think I would have quit.
The office staff at Construction Help Line have also been amazing. Helping with connections and bookings.
Overall I would highly recommend anyone going through this company to achieve whatever it is they need.
Thank you to all for a very pleasant experience and helping me achieve my Black Card.

Reply from Construction Helpline Ltd
Scam company avoid do not get your caves card here it’s scam take money and don’t get your card go through hmrc website people trust me Learnt the hard way Thai will not pick the phone up to after payment ,,,,,,,,,,,don’t come that with me you only rang bk to cover your backs with a email fully refunded don’t think so….the bank had to refund me how convenient yous then try to ring bk ….scam company don’t not use …..its funny how when going through hmrc they send it in a week recorded delivery and it’s cheaper…..I’ve been waiting nearly 2 month ridiculous

Reply from Construction Helpline Ltd
Great experience with this company.Especially I would recommend Elizabeth from the office because she was very helpful and replied to all my enquiries.My tutor Jamie Hampshire, was a great person and explained to me every step to get my NVQ 3 Supervision.I would recommend Construction Helpline to anyone who is interested in the industry, thanks!

Reply from Construction Helpline Ltd
Kelsey was very helpful with me receiving my CSCS card . She even called to notify me that the order was on the way. Also wanna thank my tutor Sandra for working so hard to assist me in passing my course. Thanks construction helpline for helping me obtain my certification.

Reply from Construction Helpline Ltd
Great company. Greetings to Elizabeth from the office and my tutor Bernice M. who helped me every step of the way. I highly recommend it.

Reply from Construction Helpline Ltd
My instructor Bernice was fantastic for my NVQ Level 5 in construction management as was all the guys and girls in the office especially Elizibeth, and Jules was ever so helpfull and it was a true pleasure to deal with them all and the organisation , so a big hats of to the construction helpline 💙👍🏻👍🏻👍🏻👍🏻💯🪚🔧🪛🔨 xx

Reply from Construction Helpline Ltd
Great company, 10/10. Shout out to Elizabeth in the office and my tutor Andy T, was a top bloke! Helped me every step and got my NVQ 2 Bricklaying. Now doing NVQ3 Supervision. Recommended!

Reply from Construction Helpline Ltd
This is to thank the card team for their support in handling my card issue in a professional manner. They did a great job job .

Reply from Construction Helpline Ltd
Dont use this company it’s fraud!!!
I done my test and passed in November and still have no cscs card and no one replies.
STAY AWAY FROM THIS COMPANY

Reply from Construction Helpline Ltd
Hi Construction Helpline,
I caught my NVQ 6 level and my black CSCS card at the end hours on Friday while my CITB test was going to expire on Saturday. All the people in this group are friendly and professional, especially my dear Assessor Bernice Mensah who helps and works like an angel, and in customer service Mr Ethon Brown, Volter, and Hajes.
Thanks, guys for your support and kindness.
Farbod Motameni

Reply from Construction Helpline Ltd
Construction Helpline Ltd reviewed: Mixed experience overall. On the positive side, their tutors and staff are knowledgeable and supportive, helping candidates with training and skills development. However, there have been issues with delays, such as waiting four weeks for a card without results. Communication is generally good, but services can be a bit pricey for what's offered. Overall, an average experience with both admirable efforts and room for improvement.

Reply from Construction Helpline Ltd
Very good instructor, broke everything down, and because of that I managed to pass.

Reply from Construction Helpline Ltd
I understood everything that I was taught in the course and it made me feel very happy.

Reply from Construction Helpline Ltd

Reply from Construction Helpline Ltd
Tutor was excellent really made the effort to get main points across to whole group look forward to the next one keep up the good work in making all workplaces safer.

Reply from Construction Helpline Ltd
Tutor was excellent straight to the point, all training PowerPoints where informative and help out a lot to answer the questions. Key points of knowledge that were relevant to the examination.

Reply from Construction Helpline Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.