Due to a technical issue, I was unable to proceed using the App, so I called and spoke with Anna James. There were no long wait times or passsing from agent to agent. Anna got straight on with sorting... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My CSCS card was about to expire, so I contacted support for help. Joseph Smith was very helpful, professional, and made the whole process quick and easy. He explained everything clearly and helped me... See more
Company replied
Thanks alot construction worker support team for guiding me through applying my cscs card. It was a smooth process with you guys. Especially I really wanna thank Lucas Parker for solving and helpin... See more
Company replied
The website gave clear and concise information when booking my managers and professionals CITB Health &Safety course. Any queries or questions I had were answered in a polite and professional manner b... See more
Company replied
Company details
- #87 of 98 best companies in Career and Education Provider
- #6 of 7 best companies in Apprenticeship Centre
Written by the company
construction training proivders
Contact info
14 King Street, International House , LS1 2HL, Leeds, United Kingdom
- 0113 519 9938
- atharv@constructionworkersupport.com
- www.constructionworkersupport.com
4.3
Excellent
723 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Neil Anderson was very helpful and gave…
Neil Anderson was very helpful and gave me clear instructions on what I needed to do he was straight on it
20 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Ramsey, thank you for your feedback.
We're delighted to hear that Neil was able to provide clear guidance and support when you needed it. We'll be sure to pass your kind words on to him.
Thank you for choosing Construction Worker Support, Ramsey.
Processed fast and efficiently
Processed fast and efficiently.
Only as complicated as it needed to be.
All completed and new e-card on CITB app within 24 hours.
Thank you Thomas Miller!
19 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Donal, thank you for your fantastic review.
We're pleased to hear that Thomas was able to process everything quickly and efficiently and that your application was completed without unnecessary complications.
Thank you for choosing Construction Worker Support, Donal.
good service
I found dealing with Construction worker support service made the process very easy.
Lucas Parker always answer emails quickly and efficiently, explaining and organising both my black and Gold CSCS cards renewal.
Thanks, would recommend
regaurds
Matt Moore
19 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Matt, thank you for your kind words and recommendation.
We're delighted to hear that Lucas helped make the renewal of both your Black and Gold CSCS cards straightforward and stress-free. We'll be sure to pass your feedback on to him.
Thank you for choosing Construction Worker Support, Matt.
Very good and professional advice
Very good and professional advice. I really appreciate it. Thank you
19 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Amir, thank you for your feedback.
We're pleased to hear that you found the advice helpful and professional. Thank you for choosing Construction Worker Support, Amir, and we appreciate your support.
Reply from Construction Worker Support
Hi Tony, thank you for your review.
We're delighted to hear that Kevin provided professional service throughout your experience. We'll be sure to pass your comments on to him.
Thank you for choosing Construction Worker Support.
Great service
I contacted them for advice, sent my test results and qualifications etc, had the decision in a couple of hours and the digital card the following day, absolutely fantastic service
17 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Paul, thank you for your fantastic feedback.
We're delighted to hear that your application was reviewed quickly and that you received your digital card so promptly. It's great to know our team was able to provide the support and guidance you needed.
Thank you for choosing Construction Worker Support, Paul.
Great help
I was helped through the process quickly and easily with the help from jacob wilson who was great
15 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Nath, thank you for your kind review.
We're pleased to hear that Jacob was able to guide you through the process quickly and make everything straightforward. We'll be sure to share your feedback with him.
Thank you for choosing Construction Worker Support.
Great service from Thomas Miller
Great service from Thomas Miller who responded promptly to my application with clear requirements and efficiently processed the submitted documents.
16 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Paul, thank you for your wonderful feedback.
We're delighted to hear that Thomas responded promptly and made the process smooth by clearly explaining the requirements and efficiently handling your documents.
Thank you for choosing Construction Worker Support, Paul.
They use google ads to overcharge...
They advertise through Google Ads and act as a middleman, charging significantly more than the standard fees. If you decide to cancel, they attempt to retain almost half of the amount paid as a cancellation fee.
16 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Erkut, thank you for your feedback.
We're sorry to hear that you were dissatisfied with your experience. We are a legitimate third-party support service for CSCS applications and CITB test bookings, and all pricing, services, and cancellation terms are clearly displayed on our website before purchase. While customers are always free to use the official providers directly, many choose our service for the additional guidance, support, and assistance we provide throughout the process.
We appreciate your comments and will review your feedback internally.
Jacob Wilson looked after my…
Jacob Wilson looked after my application from the offset. It was a breeze. Thank you Jacob 10/10
16 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Ian, thank you for your fantastic review.
We're delighted to hear that Jacob made your application process so easy and straightforward from start to finish. We'll be sure to pass your kind words on to him.
Thank you for choosing Construction Worker Support, Ian.
Customer support was excellent…
Customer support was excellent accompanied by Ben Morris who helped me to schedule my CITB test bookings and finding me a suitable test date and time promptly.
16 June 2026
Unprompted review
Reply from Construction Worker Support
Hi, thank you for your feedback.
We're delighted to hear that Ben was able to help arrange your CITB test booking and find a suitable date and time for you so quickly.
Thank you for choosing Construction Worker Support, and we appreciate your support.
I booked a test last night and didn’t…
I booked a test last night and didn’t get confirmation so I emailed the help centre and got an immediate response from a helpful chap,
Mark Smith
He sorted it straight away , I’d recommend construction worker support to all 👍
16 June 2026
Unprompted review
Reply from Construction Worker Support
Hi John, thank you for your wonderful review.
We're pleased to hear that Mark was able to respond quickly and resolve the issue with your booking confirmation straight away. We'll be sure to pass on your appreciation.
Thank you for choosing Construction Worker Support, John, and for your recommendation.
Thank you very much for your servise
Thank you very much for your servise, Jacob Wilson was very quick responding and good service provided.
15 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Bekim, thank you for your kind feedback.
We're delighted to hear that Jacob provided quick responses and excellent service throughout your experience.
Thank you for choosing Construction Worker Support, Bekim.
Thank you
Thank you Eva Straus, for taking the time to guide me through the application process and for all of the advice around which CSCS card to apply for. I would not have achieved this so easily on my own.
15 June 2026
Unprompted review
Reply from Construction Worker Support
Hi David, thank you for your lovely review.
We're delighted to hear that Eva was able to guide you through the application process and help you identify the most suitable CSCS card for your circumstances. It's wonderful to know her support made the process easier for you.
Thank you for choosing Construction Worker Support, David.
Very quick response with communication…
Very quick response with communication ,authentic and kind.
Specially my agent William Jones was very proffesional and direct ,providing good feeback and positive behavior towards all the services provided
12 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Marius, thank you for your wonderful review.
We're delighted to hear you found our communication quick, authentic, and helpful. It's great to know William Jones provided professional support and kept you informed throughout the process. We'll be sure to pass on your kind words.
Thank you for choosing Construction Worker Support, Marius.
Joseph Smith was really supportive and…
Joseph Smith was really supportive and helpful in the application process.
26 May 2026
Unprompted review
Reply from Construction Worker Support
Hi Plamen, thank you for your kind feedback.
We're pleased to hear Joseph was supportive and helpful throughout your CSCS card application. We'll be sure to share your comments with him.
Thank you for choosing Construction Worker Support, Plamen, and we wish you all the best.
Robin Smith was a Great help
Robin Smith was a Great help sorting out my card issue.
11 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Adrian, thank you for taking the time to leave a review.
We're glad Robin was able to help resolve your card issue quickly and efficiently. We'll be sure to pass on your appreciation.
Thank you for choosing Construction Worker Support, Adrian.
Skillscard Renewal
Jacob Wilson was very efficient in sorting out the skillscard i required, great service and would you again. Thank you
9 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Lynne, thank you for your lovely review.
We're delighted to hear Jacob was able to assist you efficiently with your Skills Card renewal. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Thank you for choosing Construction Worker Support.
Very easy and good easy communication…
Very easy and good easy communication as I’m not the best with technology, Thomas miller made it very easy and very helpful with the renewal of my Cscs card
10 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Andrew, thank you for your kind feedback.
We're pleased to hear Thomas made the renewal process simple and easy to follow, especially as technology can sometimes be challenging. We'll be sure to share your kind words with him.
Thank you for choosing Construction Worker Support, Andrew.
Applying for my 1st CSCS Card with Construction Worker Support.
Jacob Wilson was so helpful during the application though a bit demanding for clear information before processing, hopefully everything went so well and impressive.
Thank you Jacob for your support.
10 June 2026
Unprompted review
Reply from Construction Worker Support
Hi Chigozie, thank you for your thoughtful review.
We're delighted to hear Jacob was able to support you throughout your application. We appreciate your understanding that gathering accurate information is an important part of ensuring applications are processed correctly the first time.
Thank you for your patience and for choosing Construction Worker Support. We wish you every success with your CSCS journey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.