My CSCS card was about to expire, so I contacted support for help. Joseph Smith was very helpful, professional, and made the whole process quick and easy. He explained everything clearly and helped me... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Genuinely helpful Very helpful in sending everything you need via email and carefully laying it all out in an organised and efficient manner. Made the whole process a lot easier and to be frank, j... See more
Company replied
Due to a technical issue, I was unable to proceed using the App, so I called and spoke with Anna James. There were no long wait times or passsing from agent to agent. Anna got straight on with sorting... See more
Company replied
Thanks alot construction worker support team for guiding me through applying my cscs card. It was a smooth process with you guys. Especially I really wanna thank Lucas Parker for solving and helpin... See more
Company replied
Company details
- #87 of 98 best companies in Career and Education Provider
- #6 of 7 best companies in Apprenticeship Centre
Written by the company
construction training proivders
Contact info
14 King Street, International House , LS1 2HL, Leeds, United Kingdom
- 0113 519 9938
- atharv@constructionworkersupport.com
- www.constructionworkersupport.com
4.3
Excellent
723 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience
I had a great experience! Joseph Smith was very helpful and responded fast when I would contact him. I’m very pleased with the support and effort made to help me along and get what I needed done quick and efficiently.
20 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Gemma, thank you for your lovely review.
We’re glad to hear you had a great experience and that Joseph was able to support you promptly and efficiently throughout the process. It’s great to know everything was handled smoothly for you.
We truly appreciate your feedback.
Jonathan Roberts Was very helpful
Jonathan Roberts Was very helpful. I sent email very fast replies and made me feel as ease as I was struggling with the process
20 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Chris, thank you for your kind words.
We’re really pleased to hear that Jonathan was able to assist you quickly and help make the process feel easier. Supporting our customers with clear and timely communication is always our priority.
We appreciate your support.
Excellent customer service
Excellent customer service, special thanks to Ben Morris for his help, 10/10
20 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Cobee, thank you for your fantastic feedback.
We’re delighted to hear you received excellent service and that Ben was able to assist you effectively. We’ll be sure to pass on your appreciation.
We truly appreciate your support.
Mark smith was very helpful when…
Mark smith was very helpful when booking, great service
18 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Steven, thank you for your review.
We’re pleased to hear that Mark was helpful in booking your service and provided a great experience. We’ll be sure to share your feedback with him.
Thank you for your support.
CSCS Cards
I had a problem with trying to obtain my CSCS card after completing my Test I got in touch CWS Team Eva Evan and Steve and although they could not do a lot for me they were very courteous and helpful in pointing me in the correct direction even though I did not have a test with these guys.
They were prompt with the replies and answered within the day and i would thoroughly recommend this company for any of your construction needs.
A very big thank you from me. :)
10 April 2026
Unprompted review
Reply from Construction Worker Support
Hi John, thank you for your thoughtful review.
We’re really pleased to hear that Eva, Evan, and Steve were able to guide you in the right direction, even when direct assistance was limited. Providing honest guidance and prompt communication is very important to us.
Your recommendation means a lot — thank you for your support.
Easy to book
Unfortunately my chosen slot was not available but Ben Morris from Construction Workers Support made it very easy to identify what slots are available at my chosen and different test centres and help me book in a workable day and time for me with ease. Prompt replies and great communication.
15 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Nabs, thank you for your kind feedback.
We’re glad to hear that Ben was able to assist you in finding a suitable slot and make the booking process smooth despite the initial availability issue. It’s great to know his prompt communication made a difference.
We truly appreciate your support.
Staff were helpful in advising me on…
Staff were helpful in advising me on how to get my CSCS Card, also assisting me in arranging my CITB Health, Safety & Environment Test
26 February 2026
Unprompted review
Reply from Construction Worker Support
Hi, thank you for your review.
We’re pleased to hear that our team was able to guide you through the CSCS card process and assist with arranging your CITB test. Providing clear support is what we aim for.
We appreciate your feedback.
Thank you for your assistance
Thank you for your assistance. Lucas Parker has helped me a lot thank you again!
14 April 2026
Unprompted review
Reply from Construction Worker Support
Hi, thank you for your kind words.
We’re delighted to hear that Lucas was able to assist you effectively. We’ll be sure to pass on your appreciation to him.
Thank you for your support.
I applied to renew my gold card
I applied to renew my gold card , I provided documentation that I have a city and guilds certificate advanced craft 1984, a picture of my old card , and a £65 pound fee, I was refused a card , I have been a joiner for over 45 years , most of my documentation is lost , I contacted city and guilds , they want a fee to find my certificates , it will take 3 weeks , so I can't get on a site until it is processed , cws were of no help , then tried to charge a £25 pound cancellation fee , do not use 3rd party companies, I now can't get on a site , joey Reilly
14 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Joseph, thank you for sharing your experience.
We’re truly sorry to hear about the difficulties you’ve faced. We completely understand how important it is to get your card processed quickly, especially with work commitments involved.
As a third-party service provider, we process applications based on the documentation provided and the requirements set by CSCS. In cases where additional verification or updated certificates are required, the application cannot be completed until valid documents are available.
Regarding the cancellation fee, this applies to cover administrative work already carried out during the application process. However, your feedback is important to us, and we will review this case internally to ensure we are providing the best possible support.
If you’d like, please reach out to us directly — we’ll be happy to assist you further.
Exceptional Help in Achieving My CSCS Card
I had a really great experiences with Construction Worker Support most especially William Jones while working towards my CSCS training card. From start to finish, he was incredibly supportive, patient, and knowledgeable.
He took the time to explain everything clearly and made sure I fully understood each step of the process, which made a big difference for me. What could have been quite stressful felt much easier thanks to his guidance and encouragement.
I’m very grateful for his support and would highly recommend him to anyone looking to get their CSCS card done the right way.
6 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Taiwo, thank you for your wonderful review.
We’re delighted to hear that William was able to support you throughout your CSCS journey with patience and clarity. It’s great to know his guidance made the process easier and less stressful for you.
We truly appreciate your recommendation and wish you all the best.
Construction worker support CSCS card application
I am really very happy with the whole process of applying for CSCS card. Mr. William Jones from Construction Worker Support has guided me from the start to finish. He guided me every step of it and explained me what to do what document to provide. He kept me informed every step of my application. His communication skills are top class and very helpful.
Thank you very much for the amazing service.
13 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Cemalettin, thank you for your kind feedback.
We’re very pleased to hear that William guided you throughout the entire process and kept you informed at every step. Providing clear communication and support is exactly what we strive for.
We truly appreciate your support.
Great service from Joseph Smith to…
Great service from Joseph Smith to obtain my CSCS card. Thanks !!
10 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Graham, thank you for your review.
We’re glad to hear that Joseph was able to assist you effectively in obtaining your CSCS card. We’ll be sure to pass on your appreciation.
Thank you for your support.
Great help by Mark Smith
Great help by Mark Smith. Quick replies and very informative assistance.
9 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Nikita, thank you for your kind words.
We’re pleased to hear that Mark provided you with quick and informative assistance. We’ll be sure to share your feedback with him.
We truly appreciate your support.
Really positive experience
Really positive experience, initially contacted them regarding my CSCS to renew and get a new card also as an upgrade, William jones was the guy to contact myself regarding this, and was so helpful throughout my experience going above and beyond to help out with yeh smallest of details to make it smooth sailing. Thank you William!
7 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Ashley, thank you for your fantastic feedback.
We’re delighted to hear that William went above and beyond to support you throughout your renewal and upgrade process. It’s great to know he made everything smooth and stress-free for you.
We truly appreciate your support and recommendation.
Best service offered by Construction Worker Support
As part of completing work projects, I am occasionally required to attend construction sites for which I require a CSCS card. After a bit of search, I contacted Construction Worker Support and was guided by William Jones. William provided professional guidance through the whole process with prompt response and advice.
8 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Ashfaq, thank you for your wonderful feedback.
We’re delighted to hear that William was able to guide you professionally throughout the process and provide prompt support. It’s great to know your experience with us was smooth and helpful.
We truly appreciate your recommendation and support.
Joseph Smith curiously listened to my…
Joseph Smith curiously listened to my grievence and addressed/guided me properly. Also, organised to send the e mail immediately. This e mail helped me to retain the job.
Thanks to Joseph Smith.
1 April 2026
Unprompted review
Reply from Construction Worker Support
Hi Balaji, thank you for your kind words.
We’re really pleased to hear that Joseph was able to listen carefully to your concerns and guide you effectively. It’s especially great to know that his support helped you in such an important situation.
We’ll be sure to pass your appreciation on to him. Thank you for your support.
Great service
Great communication and very helpful from start to the end of process. Already received my digital card and waiting for the physical one. Thank you for your support!
27 March 2026
Unprompted review
Reply from Construction Worker Support
Hi Dan, thank you for your great feedback.
We’re glad to hear that you had a smooth experience from start to finish and that you’ve already received your digital card. We hope your physical card reaches you soon.
Thank you for choosing us and for your support.
Very helpful
Very helpful, very satisfied fast response very good at communication
27 March 2026
Unprompted review
Reply from Construction Worker Support
Hi Mark, thank you for your review.
We’re pleased to hear that you were satisfied with the quick response and clear communication. Providing efficient and reliable support is what we aim for.
We truly appreciate your support.
Amazing company and good people there…
Amazing company and good people there to actually help ,highly recommended and very approuchable.
27 March 2026
Unprompted review
Reply from Construction Worker Support
Hi, thank you for your kind words.
We’re delighted to hear that you found our team approachable and helpful. Providing a supportive and smooth experience is exactly what we aim for.
We truly appreciate your recommendation.
We needed to arrange cards for five…
We needed to arrange cards for five employees. I dealt with Anna James who was extremely helpful. All my emails were answered promptly and with all the information I needed. We had two phone calls during the process and both were handled proffesionally.
23 March 2026
Unprompted review
Reply from Construction Worker Support
Hi Alison, thank you for your wonderful feedback.
We’re really pleased to hear that Anna was able to assist you efficiently while arranging cards for your team. It’s great to know that communication was prompt and professional throughout the process.
We truly appreciate your support and are always here if you need any further assistance.
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