Conveyancing Direct Property Lawyers Reviews 880

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. Conversely, a small portion of people felt dissatisfied with the service, citing issues such as significant delays in property sales, lack of communication, and unresponsiveness from staff. Some customers also mentioned that work was not completed in a timely manner, leading to frustration and the need for them to chase up progress themselves.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise individual staff members for being... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the patience,... See more

Response time

Consumers find response times to be positive overall. Many reviewers praise the quick and efficient responses... See more

User experience

People report positive experiences with the user experience. Many customers found the process seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zara has been amazing throughout the process of buying my mums flat. We have had some low moments with it not completely on time but Zara and her team have made it happen and been amazing making sure... See more

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

880 reviews

5-star
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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

House sale and purchase

Recently we had the absolute pleasure of using the services of Conveyancing Direct. We dealt with Christopher Simms, whose services were exceptional! His attention to detail, prompt and impeccable professionalism was evident from start to finish. Thank you to Chris and his team for all their efforts. Highly recommended

14 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Chris will be so pleased to hear your kind words.

Rated 5 out of 5 stars

Great experience

Conveyancing Direct dealt with our remortgage and we were very impressed with their service. We had been told that the process could be quite slow which was a bit of a concern but, in reality, they dealt with everything in super quick time. They were always on hand when we had a query and I would definitely recommend them.

20 October 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s great to hear you were happy with our service – thank you for choosing us!

Rated 1 out of 5 stars

Awful

Awful. Constantly missing deadlines, lying about progress . DO NOT USE! They have made no progress ony sale for 2 months

3 December 2025
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback. We take this seriously and would like to understand more about what happened – please reach out to our team.

Rated 4 out of 5 stars

We were first time buyers and Jess Day…

We were first time buyers and Jess Day was very professional and patient with us. She explained all the details we needed to know, answered our questions promptly and guided us throughout the process. My partner and I would highly recommend using conveyancing Direct as your solicitors.

28 October 2025
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback about Jess. It’s great to know you felt supported throughout your move.

Rated 5 out of 5 stars

I’ve not moved house in 27 years so was…

I’ve not moved house in 27 years so was a little apprehensive when an on line conveyancing company was suggested. As it turned out it was all very simple and easy to do. My purchase and sale went through without complication. Claudia Bediako from Conveyancing Direct Property Services was very helpful and acted professionally and courteously at all times

1 December 2025
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Claudia helped make your transaction straightforward and stress-free. Thank you for sharing your experience.

Rated 5 out of 5 stars

Brilliant service!

Recently moved into our first home and Jessica Hayward @ Conveyancing Direct has been absolutely brilliant!
Quick responses, phone calls to explain everything in detail (when I’ve been confused).
The whole process has run so smoothly and Jess has played a massive part in ensuring this!

21 November 2025
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s great to hear you were happy with the service provided by Jess. We will be sure to share this with her. Thank you for choosing us!

Rated 5 out of 5 stars

Recommend callum

Myself and my partner had Callum as our solicitor and he has been nothing shy of brilliant, very friendly, on the ball as soon as anything comes through. Many hiccups along the way for the sale on the sellers side that he was able to sort out very quickly

28 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your kind words! We're delighted you had a smooth experience with our team.

Rated 5 out of 5 stars

Amazing service, highly recommend

Emily Briers is simply fantastic and did a wonderful job of navigating us through the process of buying our property. She is very thorough and knowledgeable, remained in contact throughout to handle any questions and keep us informed.

28 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review – we’re pleased everything went smoothly with your transaction.

Rated 1 out of 5 stars

They have delayed everything and have…

They have delayed everything and have lied to us through ails about what they have and haven’t done. Avoid.

28 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re sorry to hear you were disappointed. Please contact us directly so we can look into this for you.

Rated 5 out of 5 stars

A big Thank you to our solicitor…

A big Thank you to our solicitor Claudia Bediako. She’s very kind. She help and supported us all through our mortgage process. As a first time buyer going through the process is very overwhelming, but thanks to Claudia she did help us through this journey.

27 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you had a positive experience with Claudia and will be sure to share your comments with her. Thank you for your support

Rated 5 out of 5 stars

This was the third time we have used…

This was the third time we have used Conveyancing Direct and we have always been well looked after. Our solicitor, Christian Petersen, handled the sale and onward purchase very efficiently with minimal fuss.

25 November 2025
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It means a lot to have you back as a returning client. Thanks for your continued confidence in our team.

Rated 5 out of 5 stars

Highly recommended solicitors

I’m a week away from moving into my new home after a relatively speedy 3 month house purchase and Christian, along with Jane, who covered during his annual leave, have been absolutely excellent throughout the whole process. Everything has been smooth, friendly and completely hassle free. They whole process has been fast, clear and really supportive. I’d highly recommend them to anyone looking for a solicitor who really makes things easy.

25 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Christian and Jane. Your feedback really means a lot to us and them, thank you.

Rated 5 out of 5 stars

Jazmin was excellent

Jazmin was excellent - answered all queries and kept us informed at every step - excellent service

24 November 2025
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Jazmin will be so pleased to hear your kind words.

Rated 5 out of 5 stars

Excellent Service from start to finish

Excellent Service from start to finish. Every step of the way was fully explained and I was always kept up to date on progress. I will certainly use this company again in the future. Megi was brilliant and made the whole process easy.
Thanks for all your help Megi

21 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review – we’re pleased everything went smoothly with your transaction and look forward to working with you again

Rated 5 out of 5 stars

Very fast great helpful service got my…

Very fast great helpful service got my house keys and very thing sorted quicker then I thought so it was great thanks a lot emma

21 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so glad we could help with your conveyancing.

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service. Would highly recommend

21 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so glad we could help with your conveyancing.

Rated 5 out of 5 stars

Great experience with Emily

I had Emily Briers as my conveyancer and she has been absolutely brilliant. She worked efficiently and took the time to explain each step of the process in detail. I was a first-time buyer with no chain, but the sale became unexpectedly complicated (through no fault of Emily’s). She handled everything with professionalism and empathy, and I felt supported throughout the entire process. I would highly recommend her and would definitely return to her in the future. Thank you, Emily! 😊

20 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re glad you felt well supported throughout the process. Thanks for your kind words!

Rated 5 out of 5 stars

From our offer being accepted we…

From our offer being accepted we completed within 8 weeks, 5 weeks from Dominique Farauana, our solicitor, receiving the draft contract. Dominique responded immediately to our enquiries in a lovely helpful manner. I’ve sold and purchased a number of properties over the years and this was the smoothest process yet.

18 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Dominique provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

Sale of a property

I used Conveyancing Direct for the sale of a property, Dominique Farauanu acted for me, she was superb - very prompt in responding to emails and on the ball with chasing the buyer's solicitor - thanks Dominique for making the process straightforward and quick.

20 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re glad you felt well supported throughout the process. Thanks for your kind words!

Rated 5 out of 5 stars

Smooth process

Smooth process
Easy to access website and portal Jazmin & the team responded very quickly to emails and calls, able to answer all queries

19 November 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Jazmin will be so pleased to hear your kind words.

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