Conveyancing Direct Property Lawyers Reviews 861

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professional advice, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting how well they were kept informed throughout the process. However, some customers also noted issues with communication and delays, mentioning instances where work was not completed in a timely manner or responses were slow. A few people expressed dissatisfaction with a lack of progress or updates, and some felt they had to do most of the chasing themselves.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and efficient service... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, clear... See more

Response time

Customers report mixed experiences with response times. While some reviewers praise quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing the process as simple, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

Claudia Bediako has been fantastic with our house buying experience. Informative and talked us through the processes as we are first time buyers.Claudia always responded quickly to enquiries. Claudia... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

861 reviews

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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quick, Affordable and Transparent.

I engage Gulcan Thomas, offie add St Leonards on Sea, East Sussex, as my Solicitors. Being a buyer, buyer, I asked her too many questions and I raised many queries in the process. She responded very professionally and covered extra miles to honour my request to treat my file on priority due to my personal circumstances. To be honest, she concluded the entire process in just 5 weeks . The charges were affordable as compare to their competitors and the level of service and support I received was tremendous. Very well done Gulcan & Thank you very much.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer.

Jess Day looked after me through a rather prolonged process and she was extremely efficient and very patient. I felt well cared for and was well informed at each stage of the process of selling my house. thank you Jess. I strongly recommend them.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Our experience with this company has been GREAT!

Our experience with this company has been absolutely exceptional. Zara has been the best solicitor we have ever had. Very prompt and efficient with replying to any queries. Everything has been as smooth sailing as possible and we couldn't thank Zara enough. We would definitely choose to use her again.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Maria Marcos

Thank you Maria Marcos, a positive experience and an incredible service provided during both the sale of our previous home and the purchase of our new home. Maria was very professional, efficient, kept us informed, was available, she returned our calls promptly, responded to our queries, clear explanations provided through this journey. Once again thank you so much.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I have recently had cause to deal with…

I have recently had cause to deal with Miss Claudia Bediako when she acted on my behalf in the the disposal of a BTL property I held. The process was lengthy with one or two ups and downs. I found her calm, measured judgement and guidance reassuring and always effective. I am convinced that the completion day would not have been concluded to my satisfaction if it were not for Claudia's decisive and firm action. I would not hesitate to recommend her to anyone seeking a competent and effective conveyancer.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great efficient service

Great efficient service . I found them
To be very professional, they dealt with things in a timely way and communicated very well . I can recommend these lawyers.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Emily was helpful

Emily was helpful, responsive, kept us informed throughout the process and friendly. The process for us went smoothly.

19 December 2025
Unprompted review
Rated 4 out of 5 stars

Effective and efficient service.

Our conveyancer was very efficient and effective and although only a straight forward re mortgage, did everything possible to ensure swift execution. Would Happily recommend Cerys Donaldson. Thanks so much.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Christian Petersen

After using a different lawyer with a poor experience we moved to Christian. He dealt with all the issues promptly, including some missed earlier, he kept us fully informed, chasing where appropriate. He was readily available and if not, his colleagues were very good as well- a special mention to Jane, Annie and Kelly.
Excellent service.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Claudia…

I had an excellent experience with Conveyancing Direct, thanks to Claudia Bediako. She was professional, responsive, and kept me well informed throughout the entire conveyancing process. Everything was handled efficiently, and completion went smoothly with clear communication at every stage.

I really appreciated her support and attention to detail, which made the whole process stress-free. I would highly recommend Claudia and Conveyancing Direct to anyone looking for a reliable and efficient conveyancing service.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Sale of 4 Barden Close

Christian Peterson, was our Solicitor , assisting in the sale of my late father's property. I can only say he handled it with a very professional and engaging way, in that he constantly called and emailed updates, ours was a trust and rather complicated at times, Christian dealt with all issues, and the sale completed Friday 19 Th DEC . I can only add by saying if you need to sell your property then Christian Peterson is the Solicitor I would request to look after your requirements, he did an amazing job, and is a real asset to his Firm.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

We would like to express our sincere…

We would like to express our sincere thanks for the outstanding service and support you provided throughout our mortgage and conveyancing process.

This was a very stressful time for us, but your professionalism, patience, and clear communication made it far more manageable. You guided us through every stage, explained everything clearly, and ensured we felt supported and informed at all times.

What truly stood out was your compassion and availability. No matter how many questions we had or how difficult things felt at times, you were always there to take our calls, offer reassurance, and help us navigate the process calmly and confidently.

We are extremely grateful for your dedication and hard work, and we would not hesitate to recommend your services to anyone looking for a reliable, supportive, and highly professional conveyancing solicitor.

Thank you Lubnaa

Augester &Abigail

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Being a first time buyer was stressful…

Being a first time buyer was stressful but Oliva ensured all question where answered keeping me in the loop during each process , Oliva ensured everything was handled with care and patience. Amazing individual making this happened ahead of Christmas

12 December 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback. It was a pleasure assisting you with your property transaction and we are thrilled to have made this happen prior to Christmas.

Rated 5 out of 5 stars

Excellent support at a difficult time

We have recently used Conveyancing Direct to facilitate the sale of our property in Stonehouse Glos and the subsequent purchase of a Bungalow in Stroud. Throughout the process Zara- Nicole Davies provided excellent support and communication. We decided to sell ahead of our purchase and stay in temporary accomodation for a short period.During this time Zara treated our purchase as a priority so as to minimise the time spent away from a home of our own. Many thanks to Conveyancing Direct and in particular Zara- Nicole Davies

12 December 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re so pleased you were satisfied with the service you received from Zara. This has been shared with her. Best wishes in your new home!

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