Cookieskids Reviews 

410
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Never ordering from here again I ordered and I see it was the wrong size. I emailed a half hour later and now they say it's to late and that there is a window to change it. I mean a half hour is too l... See more

Rated 1 out of 5 stars

I am very disappointed. Clothes were not true to size, material not so great (should have known to good to be true on prices). I ordered several items including 2 piece set which was missing the botto... See more

Company replied

Rated 1 out of 5 stars

MISSING AND USED USED USED ITEM!! ordered crayola building blocks with crayon set. Box was damaged, open, missing plastic covering, coloring sheets, CRACKED PLASTIC TRAY and USED crayons. Clearly anot... See more

Rated 1 out of 5 stars

I bought a camera via Walmart. Tried returning it a couple times but Walmart's system was always down. Called CS and they sent a shipping label and I mailed the camera back. They received it on Februa... See more

Company replied

2.3

Poor

TrustScore 2.5 out of 5

410 reviews

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No recent history of asking for reviews

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2.3

All reviews

(410)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed

1. My check out price was lower than what was taken from my card. When I checked out it showed as $82.09 and I also got an receipt with this amount, then the next day I got another invoice stating $87.14.. I reached out to customer service and they said that it's most likely an IT glitch smh. That's the second time this happens to me, over a year ago was the first time, so since then this IT glitch still isn't fixed?? Wow.. Won't be ordering here anymore.

2. One tie that came with the shirt has already malfunctioned after just a few hours use.. I haven't used the others as yet so I don't know how well they will hold up but I do pray that they do.

25 May 2022
Unprompted review
Cookieskids logo

Reply from Cookieskids

We are so sorry about this! Please reach out to our customer service team at 877-942-6654 so that we may provide you with a breakdown of your charges and assist you with your return.

Rated 5 out of 5 stars

Happy Mom

I am impressed with the quality of the clothing very good material. I am happy with my purchase

23 May 2022
Unprompted review
Rated 5 out of 5 stars

satisfactory

the experience was very poor in the beginning but it got better in the end . i like shopping with you cause of the variety for my children

10 May 2022
Unprompted review
Rated 5 out of 5 stars

I have bought clothes for my toddler…

I have bought clothes for my toddler grand niece…16 months old. When the first box arrived at their home she was full of giggles at the clothes as my niece showed them to her. When the second box arrived, she picked out her favorite 2 outfits and carried then around with her.
It says a lot when a little girl loves the clothes. It say a lot, also when the mom also loves them. There is a second girl on the way and I am happy the clothes will get a lot to of use. I was also able to get little and big sister outfits for when the new baby arrives. Love the selections and the sizes.
Having the clothes delivered to the “girls” in a different state is a bonus. The cost of postage for me to mail things is outrageous. Love the shipping perks.

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Grateful great Nana

I love,love this site to purchase clothes for my grand and great grand kids. The clothes arrive as promised and the quality is fantastic!!

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied Grandma!

I ordered shirts for my grandchildren who have a school uniform with a logo embroidered on the front. Mistakenly I missed the section to include the embroidery, but with a few messages back and forth, the problem was resolved. The children received their shirts as part of their birthday gift. The sizing, quality of materials, and customer service are all excellent. Thank you cookieskids!

26 April 2022
Unprompted review
Rated 3 out of 5 stars

This was our first experience with…

This was our first experience with Cookies and our order was not shipped as ordered. We ordered 10 packs and it was mixed 10 packs and 7 packs but not enough 7 packs to make up for the total quantity. We were not informed of the changes and didn't get all that we need. We were charged the same for the 7 and 10 packs. How do you make that kind of decision without the customer's permission?

25 April 2022
Unprompted review
Cookieskids logo

Reply from Cookieskids

We are so sorry that you had this experience with our store. We do see that this situation has been resolved. We hope that you will grant us the opportunity to serve you better in the future.

Rated 5 out of 5 stars

Easy to purchase online

When ordering from Cookies, one item I purchased was in smaller size. I contacted a representative of Cookies and they assisted me in returning my purchase. I now have a store credit that I can use at my leisure. I love Cookies and I have been buying from them for over 49 years.

18 April 2022
Unprompted review

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