Coolutils Reviews 

154
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software for making document, audio, and email conversions exceptionally fast, simple, and reliable for daily professional tasks. Users often emphasize the outstanding customer service, pointing out that support representatives respond rapidly and offer clear, effective solutions to any technical questions. However, some customers mentioned minor challenges, noting that trial versions include watermarks on pages, certain files experience initial compatibility hurdles, or specific image names are not fully recognized. Despite these occasional hurdles, users remain deeply appreciative of the dependable tools and the dedicated assistance provided over the years.

What people talk about most

Product

Users describe positive interactions with product, highlighting that programs like Total Audio Converter and... See more

User experience

Customers had positive experiences with user experience, highlighting that the software is simple, efficient,... See more

Response time

Reviewers highlight positive aspects of response time, noting that support responds super quickly to queries... See more

Service

Clients share positive opinions on service, highlighting quick handling, effective support, and a strong... See more

Customer service

Consumers find customer service to be positive, expressing heartfelt gratitude and complete satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I raised a problem with converting a PDF in landscape. It was fixed on 30/08/26, however I had sent the wrong example file. I resent it with all correct data and within hours, it was corrected and a... See more

Rated 5 out of 5 stars

Their email converters have made my life so much easier! As a paralegal, I constantly have email folders from client that we need to convert and review for use in litigation. This software has cut the... See more

Rated 5 out of 5 stars

I purchased Total Mail Converter Pro to archive several years of emails into PDF's for easy storage and distribution. I found the product did the task admirably and it fully met my expectations. I co... See more

Rated 5 out of 5 stars

I had two old photos in my genealogy files that were PDD files and was unable to view them. I searched for a converter and found Coolutils. I took advantage of their free converter and was able to con... See more


Company details

  1. Software company
  2. also in
  3. Computer Accessories Shop

Information provided by various external sources

CoolUtils offers a variety of utilities addressing audio and image file converting. Convert FLAC to MP3, turn RAW photo to TIFF, we have a solution for each conversion task. All Coolutils apps have powerful engines to process thousands of files in one go.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

A very useful application and a very helpful, responsive, friendly service. I would highly recommend.

1 December 2020
Unprompted review
Rated 5 out of 5 stars

Super Service!

After years of convenient use, Total Audio Converter stopped working after the update Windows 10 to build 2004, saying I had to register. My old license was not accepted anymore, so I contacted CoolUtils support and the send me a new one without questions asked. Super Service!

10 October 2020
Unprompted review
Rated 5 out of 5 stars

Coolutils products are my new secret…

Coolutils products are my new secret weapon as a trial lawyer! (Don't tell anyone.)
The software is like magic. I liked it so much that I literally bought dozens of their apps.
The support was very helpful, too, when I had trouble automatically registering all my new licenses, perhaps because I run Windows on a Mac using Parallels. Anyhow, very happy customer here.

18 September 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic result using Coolutils

Fantastic result using Coolutils, brought me back from almost despair on useless Microsoft proprietary archaic file system that I did not know of its limitation until a problem came up where I was unable to easily move email data during upgrade between applications due to .PST files. Top marks for Coolutils.

13 July 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Hello Ed Auzin!

We are happy to read that CoolUtils has completely solved your problems!
Thank you for your nice review!

Rated 5 out of 5 stars

Excellent Products, Impressive Support !

CoolUtils has excellent products that are simple to use and their support and flexibility is even more impressive. I will definitely use them again for my future projects.

30 June 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Hi, Eli Harris!

Thank you for your high appreciation of our products and support.

Rated 1 out of 5 stars

Zero Support. AVOID

Sent an email about 5 days ago asking for some advice on what version to buy and heard nothing.
If this is the response to a sales enquiry, what hope do i have of getting any answer for a support call, will look elsewhere for an app to do the job i need.
Plus it took them over a month to make a post here, i think this says it all, plus i'm still waiting on what version to buy so they have no even gone through their emails to answer me.
Says it all

5 April 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Hello, Morgan Joy!

On April 2 you sent us an email asking about Total Thunderbird Converter. We answered you the same day. If you did not receive a response, there is a chance that the email was sent to the spam folder, please check it.

Before purchasing any CoolUtils application, you can always use a free trial period of 30 days to make sure that Total Thunderbird Converter fulfills your requirements.

Rated 5 out of 5 stars

Very friendly contact

Very friendly contact, great intercontinental handling/shipping, excellent software: TOP-Seller. Highly recommended. THANKS.

16 February 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Thank you, Dr. Horst Otto Mueller!

Rated 5 out of 5 stars

Superb service

Superb service, superb product. Extremely fast response. I'm delighted.

14 February 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Thanks for the appreciation of our app

Rated 5 out of 5 stars

Great support, great software

Been using for several years. Occasionally need a bit of help which is always quickly supplied. Great support and software.

3 February 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Hi, Kathryn! Thank you for your feedback.

Rated 5 out of 5 stars

I have used Total Movie Converter for…

I have used Total Movie Converter for several years and found it great. When I have needed technical help it has been swift and alwys correct. A great company.

Len

30 January 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Thank you, Len! We glad to read this feedback about Total Movie Converter and our Company.

Rated 5 out of 5 stars

I have been a CoolUtils customer for…

I have been a CoolUtils customer for over 10 years, and I consider Total Audio Converter the best and most complete converter on the market. I also want to thank you for the quick response whenever I need support (which is rare, by the way ...)
R. Hartmann, Portugal

22 January 2020
Unprompted review
Coolutils logo

Reply from Coolutils

Thanks, Ricardo! Take pleasure in it!

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