Ordered a complete bathroom suite from the Alton branch. Louise was extremely helpful in every aspect of the process including coordinating delivery. The prices they were able to offer with one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering online was easy. Confirmation received first thing the following morning with a delivery date. I needed to change this, but this wasn't a problem for Coomers. The date was amended within half... See more
Company replied
We have been using Coomers for a DIY project that we are currently working on. Initially we visited the Haslemere site for advice on the materials we would need. The guy behind the sales desk was... See more
Company replied
Great service, quick delivery. Coomers called to say when delivery would be made, staff were polite and really helpful. The delivery was on time and done efficiently. Every effort was made to deliver... See more
Company replied
Company details
Written by the company
Coomers builders merchants, provides top quality timber and building supplies to tradesmen, developers and the general public - Find out more online today!
Contact info
3&5 Woolmer Way, GU35 9QE, Bordon, United Kingdom
- 01420 482828
- info@coomers.co.uk
- www.coomers.co.uk
4.9
Excellent
816 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Placed a web order, received a call for a next day delivery. Quick and efficient. Again!
Thank you
17 April 2024
Reply from Coomers Timber & Building Supplies
Dear David
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear you found us quick and efficient in contacting you to arrange delivery and get it out to you as soon as possible.
Kind Regards
Martyn
Coomers Head Office
Great local company
Great service starts about an hour after placing internet order when a nice person phones back and acknowledges that order 😀
Delivery drivers are very accommodating on where the order want to be placed
16 April 2024
Reply from Coomers Timber & Building Supplies
Dear Richard
Thank you for your recent order and for taking time to leave a review of our online service.
Thank you for your comments on our service, from the branch calling to arrange delivery with you, to the delivery driver being able help place the items where you wanted them.
Kind Regards
Martyn
Coomers Head Office
Great service
Great service, quick delivery. Coomers called to say when delivery would be made, staff were polite and really helpful. The delivery was on time and done efficiently. Every effort was made to deliver where needed to avoid the need for moving heavy items around. Would definitely use again and recommend to others
15 April 2024
Reply from Coomers Timber & Building Supplies
Dear Sam
Thank you for your recent order and for taking time to leave a review of our online service.
It's great to know that you were happy with the service you received, the politeness of the staff, and the speed of delivery.
We are happy to hear that the delivery on time and efficient, and we were able to place items where you needed them.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Ian
Thank you for your recent order and for taking time to leave a review of our online service.
It's great to hear that you experienced great service and found our staff friendly, and our prices competitive.
Kind Regards
Martyn
Coomers Head Office
Overall good service and got what I…
Overall good service and got what I needed in the end. Had to chase up the original order as it hadn't gone through and when it was delivered there were only 3 of 4 fence panels. However the missing panel was delivered the following week.
7 April 2024
Reply from Coomers Timber & Building Supplies
Dear Adam
Thank you for your recent order and for taking time to leave a review for us.
We are sorry to hear there were a few issues with your order for which we apologise, but as much as we try ,every now and then human error happens. Thanks again for your understanding.
Kind Regards
Martyn
Coomers Head Office
Great local company
Great local company, provided exactly what we needed for a small delivery charge, less than half the price of Jewsons! Shop local!
1 April 2024
Reply from Coomers Timber & Building Supplies
Dear HM Haslemere
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear we were able to supply what you were looking for at a good price too!
Kind Regards
Martyn
Coomers Head Office
Every effort was made to ensure that I…
Every effort was made to ensure that I received my order in good time and that the quality of the product was to the best standard
8 April 2024
Reply from Coomers Timber & Building Supplies
Dear Barry
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear that you were happy with the quality of the products you purchased and that you received your order in a timely manner.
Kind Regards
Martyn
Coomers Head Office
First time I have used Coomers and I…
First time I have used Coomers and I found the web site very straightforward to use and find my requirements. Their prices and quality of products are very competitive.
The staff very efficient, helpful and pleasant to deal with.
31 March 2024
Reply from Coomers Timber & Building Supplies
Dear Graham
Thank you for your recent order and for taking time to leave a review of our online service.
It's great to hear about your first experience of shopping with us, and how you were able to find what you were looking for, along with quality and pricing you were happy with.
We always like to hear that our staff have left a good impression as we always aim to offer a top service to all of our customers.
Kind Regards
Martyn
Coomers Head Office
Very helpful staff at Alton branch
Very helpful staff at Alton branch, always courteous, good prices and a wide variety of materials.
27 March 2024
Reply from Coomers Timber & Building Supplies
Dear Gianluca
Thank you for your recent order and for taking time to leave a review of your experience.
We are pleased to hear how helpful and courteous you found our staff at Alton, along with our wide range of stock and good prices too.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Simon
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear you found our timber to be good quality and that we were able to arrange a timely delivery for you.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Mike
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear that you received the local service standards that we always aim for.
Kind Regards
Martyn
Coomers Head Office
Good quality timber at a very good…
Good quality timber at a very good price. Delivery was quick and painless.
8 March 2024
Reply from Coomers Timber & Building Supplies
Dear Tony
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear that you happy with the quality and price of our timber, and that you received a quick, painless delivery.
Kind Regards
Martyn
Coomers Head Office
Fast delivery.
4 March 2024
Reply from Coomers Timber & Building Supplies
Dear Mr Bigg
Thank you for your recent order and for taking time to leave a review of our online service.
We always try and get orders out for delivery at the earliest opportunity, so it's great to know how much that is appreciated by our customers.
Kind Regards
Martyn
Coomers Head Office
Local expertise and friendly staff
Local expertise and friendly staff. Great service as always
11 March 2024
Reply from Coomers Timber & Building Supplies
Dear ATW
Thank you for your recent order and for taking time to leave a review of our online service.
It's nice to hear that you always receive great service from us, find our staff friendly and knowledgeable.
Kind Regards
Martyn
Coomers Head Office
Excellent Service
Phoned me up to pre-warn me of expected delivery time/date. Delivery arrived spot on . Then assisted in unloading items near to house.
22 February 2024
Reply from Coomers Timber & Building Supplies
Dear Giles
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear that so many aspects of our service met your approval. We do try and provide the best service we can at all stages of our customer's journey.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Henry
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear you received your delivery promptly and that we met your expectations.
Kind Regards
Martyn
Coomers Head Office
Friendly service and good price
Friendly service and good price, helped to arrange delivery as soonest possible.
19 February 2024
Reply from Coomers Timber & Building Supplies
Dear Customer
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear you encountered friendly service from our team members, and that we were able to arrange a timely delivery for you.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Patrick
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear that you found us very helpful and we look forward to serving you in the future.
Kind Regards
Martyn
Coomers Head Office
Great local company with helpful staff.
9 February 2024
Reply from Coomers Timber & Building Supplies
Dear Rob
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear that you found our staff helpful and regard us overall as a great local company.
Kind Regards
Martyn
Coomers Head Office
Easy to order online and a call back to…
Easy to order online and a call back to arrange a convenient delivery day
26 January 2024
Reply from Coomers Timber & Building Supplies
Dear Mike
Thank you for your recent order and for taking time to leave a review of our online service.
It's great to know that you found it easy to order from our website, and that we were able to arrange a deliver day that was convenient for you.
Kind Regards
Martyn
Coomers Head Office
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.