Copyfaxes Reviews 232

Great experience very please with copyfaxes

Good service and good price. Replaced several broken printers with their refurbished printers, saves a lot of money and the printers work great. Good and friendly customer service, will continue to do business with them.

These guys go out of their way to make sure you get what your looking for.

Worst customer service I have ever encountered. I ordered a personal copier that came without trays. This was mentioned in the description so that was on me. However, I was told I could order the paper tray only so I did. I received it and the copy tray. I did not want the copy tray, besides which, it was broken. I requested a refund for the copy tray and said I would send it back. I received a message to return both trays for a full refund. I gave up.
This company does not send Emails keeping you up to date. They don't even acknowledge the receipt of your order. You have to keep asking.
The equipment may be okay, but I don't think the hasslel is worth it.

Was able to find a scanner from Copy Faxes that was back ordered everywhere else, and the friendly personalized service from Sy was the icing on the cake.

The printer is just what we wanted, but the customer service is just incredible. Not your standard internet sale, but working with real people who know what they are talking about and have the customer in mind. We will use them for all of our printer purchases in the future. Cannot rate them high enough!

Si knew exactly what I needed, got it ordered and shipped to me next day. Will buy all my printers here from now on.

Ryan and Sy are a great team!!

They know their products, they can relate to customer and care.

I called from the west coast in need of help on replacing our old printer and was met with a very professional employee, Sy. Great guy great company!! You've earned my future business!

Kevin - Mike and team are awesome to deal with. Recently installed one of their refurbished printers, had an access glitch. Called them about it within a couple of hours they had the fix. Very customer focused..thanks you guys!

Very helpful, listed all the available options and got us the right product at the right price!

Talk about customer service! I ordered my printer and a duplexer, right away Sy gave me a call and let me know some issues that I had made with my order. He got me all fixed up in a matter of minutes! I would definitely recommend this store to anyone in the market for the products that they sell!

I was very happy with the customer service, including a phone call verifying some details of the purchase. The printer is as-described and was very well-packaged. Delivery took a little longer than i'd hoped, but given that I purchased it at the height of the COVID crisis, this is to be expected. I would recommend Copyfaxes or buy from them again.

I've been using copyfaxes.com for years. They always have what I need, good pricing, great products, and fantastic customer service. I will continue to buy printers from them for years to come. Thanks Sy!

I ordered a Plustek OpticFilm 8200i SE from Copyfax.com. There advertisement said no tax, free shipping. After I placed the order I received a call from Sy initially asking for me to call and verify the order. When I called he said I still owed them $28 and change for shipping. I told him (Sent Him a Copy) the ad and process both indicated free shipping and I wasn't going to have them bait and then change the deal. They wouldn't budge so I said I wanted to cancel the order. He agreed and said it would take 5 business days to before they refund my money.... Not happy! Called Paypal to tell them it was a dishonest company and they are helping me make sure things get cancelled and refunded.

Exceptional service and great pricing - Copyfaxes Inc. has definitely earned a repeat customer. Thank you Sy for your assistance and guidance throughout the purchasing process.

In order a printer from these frauds. Did not receive printer or a return phone call. Do not use this fraUdulent website. Three day in a row calling with no response. Sy Rayan is a crook.

Sy is AWESOME! Sy will listen to what you need and make a great product recommendation. I am happy with my ECOSYS M5521cdw all in one printer! Product quality is excellent and product shipping service was excellent. (Well packaged) Sy, Thanks so much for your assistance with my All-In One purchase.

Awsome.
Immediate, courteous response.

great job by Sy. I ordered the wrong type of printer. old style with parallel port. rather than send it out and say sorry charlie, he called me up and made sure i ordered the right one. of course i hadnt and guess what? the correct one was cheaper. great customer service. thanks.