COPYTRACK Reviews 781

Scammers trying to scare site owners into paying them cash.

SCAM! SCAM! SCAM!

Where are the negative stars???
SCAM, SCAM,SCAM,SCAM,SCAM,SCAM,SCAM

FRAUD SCAM AND FRAUD
FRAUD FRAUD FRAUD
Beware of fraud!
This company (responsible Ernest Dayang) works together with COPYTRACK and sends out mass warnings for photos for which they themselves are not the rights holder.
For our own photo, CONCEPT-PRODUCTION named itself as the rights holder.
There is in the UK a lawyer who is collecting everyone affected by this fraud, I cannot write it who but you can find it online, there is over 100 companies from Europe already , so good luck CONCEPT :)

I received a copyright infringement demand from Concept-Production via Copytrack, claiming I was using an image without a licence and demanding several hundred euros.

The image in question was legally licensed by me through Shutterstock back in 2018 under their standard worldwide, perpetual licence. Shutterstock clearly lists the contributor/rights holder as Subbotina Anna — not Concept-Production. I provided full documentation (download record, invoice history, licence confirmation), proving beyond doubt that I hold a valid licence.

At no point has Concept-Production provided any proof of ownership or contracts linking them to this image. Without a verifiable chain of title, their claim has no legal standing.

Looking through Trustpilot, I can see I am far from alone - many others report the exact same pattern:

False or unsupported copyright claims on stock images from platforms like Shutterstock, Adobe Stock, and Fotolia.

Inflated settlement demands of €300–€500.

No real evidence of ownership ever provided.

Intimidating legal wording used to pressure people into paying.

Meanwhile, the few 5-star reviews here often come from first-time accounts with no review history, which raises further questions.

My advice: if you receive a claim from Concept-Production/Copytrack, check your licences carefully and don’t be intimidated into paying for rights you already hold. Document everything and demand proof of ownership.

Ambulance-chasers who try and shake you down for money, accusing you of using images without a license. The image in question was from 2009 and was a free download from Dreamstime. I have refused to engage with them any more. Total scam artists with Chinese influence operating out of Germany.

This is a total scam. CopyTrack will even send you claims for unauthorized use of images you have the rights to use. And they're aggressive. If you ask them for documentation on their right to claim compensation on behalf of the photographer, they often can't. Don't reply to their emails - and never pay them.

Do not pay, this is a scam. Do not respond, and they will stop emailing. Note: they have changed their name to RD Legal GmbH as they write in their emails:

Copytrack GmbH has officially been renamed to RD Legal GmbH. We kindly ask you to use the new company name, especially for all future bank transfers.

Thank you and best regards,
Carl

Legal Department
COPYTRACK
Saarbrücker Str. 18 10405
Berlin Germany
Phone: +49-30809332910
Registry: RD Legal GmbH,
AG Berlin Charlottenburg HRB 173269 B
CEO: Michael Schmitt
VAT-ID: DE305466114

It's a scam!! they are sending email afer email to all my clients claiming copyright infrigement for photos we have purchased on photo banks and for photos we took ourselves! Do no pay them!

Sham company trying to exploit busy people

These people are just scumbags.

I received an email from Copytrack, claiming to act for YayImages, demanding nearly €740 unless I could prove a license for an icon on my website. I had never worked with YayImages, but I could easily show my valid Envato license. The case was closed within 24 hours, yet the approach felt like a mass-mailed intimidation tactic.

I have informed Envato about this company, as they may be using Envato content without consent to pressure people into paying. If Envato confirms this, I will lodge a formal claim in Germany.

Even if their business appears legal, they have found a loophole in the law that allows them to demand money from anyone and everyone by taking a chance and sending claims to as many people as possible. Some won’t have the energy or the resources to dispute it and will pay. That’s how they make their money.

I have had to spend several hours gathering evidence and sending documents for something I haven’t done. It’s a bit like the police going around town demanding receipts for people’s bags to check whether they are stolen or not.

scamming NGOs .... do not reply they do not provide any proof of ownership of the pictures, and do not provide any proof that the "artist" actually work with them

Ok..
This is the next step..
The name servers for this company is AWS.
Amazon web services.
I reported them as possible fraudulent..
You should all do the same and maybe Amazon will shut them down

I received a very heavy handed legal notice from this company about a royalty free image downloaded from Pixabay on my website. The post they claimed showed the image did not have the image on it, although the image was elsewhere on my site. I have now deleted it. They demanded 700 euros for a licence for the image and keep sending me very upsetting emails making demands and threatening legal action.
I have reported them to Pixabay, Action Fraud and marked their emails as phishing.
Research into the company shows that this is their business plan - they hope to scare unsuspecting people who don't have a full understanding of complicated copyright law into paying a fee. Often, they cannot prove all the legal facts that would justify their “authorization request”. I took legal advice and was told that before providing them with any information, they must provide me with proof that the company they purport to be the copyright holder has the rights to the image.

Why is this fraud allowed to trade?

I had a run in with these cowboys quite a few months back - just thought I'd look up this lot and it appears they're still raking it in.

I received an email from COPYTRACK claiming that I had used an image illegally on my webshop. However, the image in question is publicly available on multiple well-known platforms – including Shutterstock, iStockphoto, Dreamstime, and Vecteezy – all uploaded by the same contributor/designer. I personally verified this and also hold a valid license from Shutterstock, where I have an active account and a documented licensing history.

COPYTRACK represents YayImages – a platform I have never used and from which I have never obtained any content. Despite this, COPYTRACK demanded that I prove I did not steal the image from their client. They refuse to take responsibility for their accusation and attempt to shift the burden of proof onto me – which is directly contrary to both Danish and European civil law.

They are currently demanding a total of €739.59 – broken down as €389.59 for an image license I already hold via another provider, and €350.00 in so-called "compensation costs" for past usage. I find this demand completely unjustified.

I was asked to submit my private license from another platform, which COPYTRACK has no legal right to request. They are a private company – not a court, not a legal authority.

COPYTRACK’s approach is a textbook example of pressure tactics: they rely on fear and hope that individuals or small businesses will pay quickly rather than challenge their baseless demands. A quick look through their Trustpilot profile reveals hundreds of similar stories – claims with no real evidence, threats of compensation, and fast case closures upon payment.

I strongly advise others not to engage with COPYTRACK or take their claims at face value without investigating thoroughly. If you’ve acted in good faith and hold a valid license, you are under no obligation to send them anything – it is their responsibility to prove that an infringement has actually occurred.

Someone should send these guys to prison for attempted fraud and extortion of website owners. Don't pay them, ignore their ridiculously e-mails.

We received an aggressive copyright infringement notice from COPYTRACK regarding an image that was legally downloaded from Freepik.com, under a valid free license ("Free Pick"). Despite our immediate cooperation and proof of legitimate use, COPYTRACK continued to pressure us to either pay a license fee or damages, threatening further legal action.

Their tone was intimidating, and their process disregards basic fairness — especially when users act in good faith and use reputable platforms like Freepik. This feels more like copyright trolling than a legitimate rights protection service.

We believe COPYTRACK abuses the fear of legal consequences to extract money from small businesses and website owners, regardless of actual fault. Their approach discourages fair use of creative resources and creates unnecessary stress for people who simply want to comply with copyright laws.

Avoid dealing with them if you can. If they contact you, know your rights and don’t be intimidated into paying without cause.