Coral Windows  Reviews 

1,393
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and efficient installation teams for being polite, punctual, and completing jobs quickly while keeping the work area clean. Consumers also highlight the high quality and reliability of the new windows and doors, noting that the sturdy products effectively improve home security and comfort. However, some customers also noted minor issues with the final finish, mentioning that the sealant or mastic around the edges looked messy or untidy after the work. A few reviewers additionally experienced occasional scheduling delays, missed appointments, or communication hurdles during the planning and installation process.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that installations are completed quickly and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently polite,... See more

Product

Customers had positive experiences with product, often praising the outstanding quality and solid build of... See more

Quality

Consumers find quality to be positive, frequently praising the solid materials and craftsmanship of the... See more

Price

Users describe positive interactions with price, noting that quotes suited their budgets well and offered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Coral Windows (Bradford) have been fantastic. From initial quotation to completion of works has been a great experience. Any questions raised were answered and any issues were resolved im... See more

Company replied

Rated 5 out of 5 stars

The two men who fitted my doors & window were efficient, pleasant & polite. The new items were fitted to the existing structures very neatly - and they tidied up after themselves! They also managed... See more

Company replied

Rated 5 out of 5 stars

First class service from initial phone call to completed job. No pressure sales, good demonstration of the product and just the one price. No buy now because it’s cheaper comments or any hassle to ma... See more

Company replied

Rated 5 out of 5 stars

Delighted with our new windows and doors, Scott and Aran that fitted them were brilliant ,hard working and cleaned up after themselves .We didn't expect to have to replace our bay window roof ,but it... See more

Company replied


Company details

  1. #22 of 44 best companies in Double Glazing Installer
  2. #16 of 28 best companies in Conservatory Specialist
  3. #27 of 63 best companies in Door supplier
  4. #16 of 38 best companies in PVC windows supplier
  5. #20 of 38 best companies in Window installation service
  6. #15 of 40 best companies in Window supplier

About Coral Windows

Written by the company

Coral Windows has been a leading provider of windows, doors, conservatories, and extensions in Yorkshire for over three decades.

We offer a wide range of products from industry-leading suppliers. Our team of experts can help you choose the right products for your home and install them to the highest standards.

We are committed to providing our customers with the best possible service. We offer a free consultation and quote along with offering some of the longest guarantees in the industry. We are so confident in our products and service that we do not take a deposit or stage payments and payment is only to be made on completion. So, you can be sure that you are making the right decision.

If you are looking for high-quality windows, doors, or conservatories in Yorkshire, then Coral Windows is the perfect choice for you. Contact us today to learn more about our products and services.

Latest offer
Book a free appointment

SUMMER SALE!

Written by the company

HALF PRICE SALE!
Get a free quotation this month and get fantastic savings!

WE ARE FINALISTS!

INSTALLER OF THE YEAR 2024

INSTALLER OF THE YEAR 2024
We are proud to be finalists for installer of the year at the G Awards 2024, a celebration of the very best window, door & conservatory installers across the UK! 🥂

Contact info

SUMMER SALE!

OUR HALF PRICE SUMMER SALE IS NOW ON! UPGRADE YOUR HOME.

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.7

All reviews

(1,393)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt response

Prompt response, from the 1st person to the fitting is excellent they are always polite and friendly. Fitters always take care and clean up after themselves. Used them a few times will use them again and recommend them. 😊

20 March 2026
Coral Windows  logo

Reply from Coral Windows

Thank you so much for your kind words and for taking the time to leave us a review!

We’re really pleased to hear that you’ve had such a positive experience from your first contact right through to the fitting. It’s great to know the team’s politeness, care, and attention to detail stood out, including making sure everything is left clean and tidy.

We truly appreciate your continued support and recommendation, and we look forward to working with you again in the future.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Not just the windows

Not just the windows, but include organising any extra work needed to complete the job

10 March 2026
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Reply from Coral Windows

Thank you so much for your fantastic review!

We really appreciate your kind words. It means a lot to know that you were happy not just with the windows themselves, but with the full service we provided.

Your feedback reassures us that we’re delivering the level of service we strive for, so thank you again for taking the time to share your experience.

If you ever need anything in the future, we’d be more than happy to help!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Nice windows

Used Coral windows before so knew I was getting a quality product . Had 4 windows replaced , I had a few quotes , Coral weren't the cheapest but as we had used them before was happy to use them again . The windows are of good quality snd look really nice .
If I had one criticism it would be that we have shutters on our back windows , because of the vents that are on the outside of our windows the shutter is unable to come down . I was made aware of this with the fitters but they couldn't do anything about it . I would have thought the surveyor would have picked up on this , but he didn't.
Overall still happy with our purchase .

26 February 2026
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Reply from Coral Windows

Thank you for taking the time to leave such a lovely review and for choosing Coral Windows again – it really means a lot to us that you returned based on your previous experience. We’re delighted to hear you’re pleased with the quality and appearance of your new windows.

We also really appreciate any feedback that can improve our service. We completely understand what you are saying and will advise the surveyors to be extra vigilant going forward, sometimes the margins of something working and not working are very fine and what might fit in theory, once it comes to fitting doesn't quite work in practice.

If you would like to discuss this further please do feel free to get in touch.

Rated 5 out of 5 stars

Couldn't of asked a better guys to fit…

Couldn't of asked a better guys to fit my windows. Very hard working and cheerful guys. Cleaned up after themselves. Showed us how to use the windows.

23 March 2026
Unprompted review
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Reply from Coral Windows

Thank you so much for your fantastic review!

We’re really pleased to hear that you had such a positive experience with our installation team. It’s great to know they were hardworking, cheerful, and took the time to show you how everything works, as well as leaving everything clean and tidy afterwards.

Your feedback means a lot to us and will be passed on to the team - they’ll be delighted to hear it.

Thanks again for choosing us!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Coral Windows,Excellent service from the start to Finish

Coral windows,Excellent service from the start, kept update on manufacturing & date for Fitting, Fitters rang on the morning to let me know when they would arrive, The 2 fitter’s did an amazing job, Very polite and friendly, cleaned up after they had finished, Produced was very good quality, I would recommend 5 stars 🌟

13 March 2026
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Reply from Coral Windows

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with us from start to finish.

Keeping our customers informed throughout the process is really important to us, so it’s great to know you felt well updated on your order and fitting date. We’re also pleased that our installation team made such a good impression - we’ll be sure to pass on your kind words about their professionalism, friendliness, and attention to detail.

Your recommendation truly means a lot to us.

Thanks again for choosing Coral Windows!

Kind regards,
The Customer Care Team.

Rated 5 out of 5 stars

New front door

The fitting of the door was done in a very efficient manner. The fitters were friendly and kept us informed a out what work they were carrying out. They left our premises in a very clean manner

11 March 2026
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Reply from Coral Windows

Thank you very much for your review!

We’re delighted to hear that you were pleased with the efficiency of the installation and that our fitters kept you informed throughout the process. Providing clear communication and a smooth experience is something we always aim for.

It’s also great to know that the team were friendly and left everything clean and tidy afterwards just as it should be.

We really appreciate your kind feedback and your support. Thank you for choosing us!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

The work men were on time cleaned up…

The work men were on time cleaned up after the work was done.

11 March 2026
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Reply from Coral Windows

Thank you for your review!

We’re really pleased to hear that our team arrived on time and left everything clean and tidy once the work was completed. We know how important it is to respect your home, so it’s great to know this made a positive impression.

We truly appreciate your feedback and your support - thank you for choosing us!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

good from start to finish.

when we went into the showroom at otley we were greeted by a lovely lady who took our details with no pressure.she arranged there and then for someone to call and help us further.mike called 16th feb.door was ordered and fit 11th march.excellant job.door fitted/old door taken away.only took 4 hours to fit.very pleased with staff and door.the only problem we are having is getting used to the high threshold.we keep tripping over it.????

16 February 2026
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Reply from Coral Windows

Thank you so much for your fantastic review!

We’re really pleased to hear about your positive experience at our Otley showroom. It’s great to know you felt welcomed and looked after from the moment you arrived, and that everything from your initial visit through to Mike’s call and the installation ran smoothly and efficiently.

We’re also delighted that you’re happy with your new door and the fitting service. Completing the installation, removing the old door, and leaving everything tidy is all part of the service we aim to provide, so it’s wonderful to hear this reflected in your feedback.

Thanks again for your kind words and support.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

great service.excellent products and…

great service.excellent products and after our previous experience with Coral very good after sales service. Also all of the people we met from Coral were very friendly.

10 March 2026
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Reply from Coral Windows

Thank you so much for your wonderful review!

We’re delighted to hear that you were pleased with both our products and the service you received. It’s especially great to know that your previous experience with our after-sales support met your expectations - providing ongoing care is something we truly value.

Your kind words about our team mean a lot to us as well. We take pride in being friendly, approachable, and helpful at every stage of the customer journey.

Thank you again for your support, we look forward to serving you again in the future!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars
Coral Windows  logo

Reply from Coral Windows

Thank you for your fantastic review.

We’re delighted to hear that you found your experience excellent from start to finish. Your feedback means a lot to us and encourages our team to keep delivering a high standard of service.

We really appreciate your support and hope to assist you again in the future.

Kind regards
The Customer Care Team

Rated 1 out of 5 stars

Well

Well, where do we start, on the 29th February we initially arranged a home visit for possible replacement of patio doors and upstairs Juliet balcony.

On the 2nd March I emailed the sales department on their email address to ask for the appointment to be cancelled as we no longer wanted a quote. I asked for an email reply to confirm the appointment had been cancelled, but received no email reply.

On Sunday 8th March, we attended the Otley showroom and spoke to 'Josh' at the desk. We asked him to cancel the appointment on the 12th March. He confirmed that he would cancel the appointment as requested.

On Thursday 12th March, I was surprised when we received a phone call at 11.05am, from your salesman who had arrived at our house whilst my wife and I were elsewhere, stating that he had an appointment at our house for 11am.

We explained to him that not only had I emailed the sales department to cancel the appointment but also spoken to 'Josh' at Otley showroom on the 8th March asking for the appointment to be cancelled as we longer wanted your services.

All we can say is that it has been disappointing that Coral Windows not only did not reply to potential customers emails, but even when we had spoken to a member of staff face to face at the Otley showroom they still cannot get it right and cancel the appointment as requested, but we suspect that they still sent out their salesman hoping to get us to change our minds and possibly obtain a sale the we made it quite clear we did not want them.

With no communication what so ever from Coral Windows, this has just confirmed that we would not approach Coral Windows again even if we need any new windows. Poor service and lack of communication, shame on you Coral.

If this is poor customer service before you become a customer and place an order...how bad would it be if you become a customer and if anything went wrong with no communication from Coral Windows.

This needs to be better Coral..don't ignore potential customers emails or face to face requests. 🙄.

Kevin Ryder.

12 March 2026
Unprompted review
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Reply from Coral Windows

We are sorry about the confusion with this appointment a member of our senior management team will be in touch to understand exactly what has happened here to ensure this doesn't happen again. We can assure you this is just a case of information not being passed to the salesperson who works remotely. We do have policies to ensure this doesn’t happen but sometimes human error occurs.

Rated 5 out of 5 stars

Good fitters who knew their job and…

Good fitters who knew their job and were polite and pleasant

22 January 2026
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Reply from Coral Windows

Thank you for your wonderful review.

We’re so pleased to hear that you found our fitters knowledgeable, polite, and pleasant. We take great pride in our team’s professionalism and it’s fantastic to know this came across in your experience.

Your feedback is greatly appreciated, and we hope to work with you again in the future.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Professional

Professional, helpful and efficient

28 February 2026
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Reply from Coral Windows

Thank you for your kind review. We’re delighted to hear that you found our service professional, helpful, and efficient.

Your feedback is greatly appreciated and motivates our team to continue delivering the highest standard of service.

We look forward to assisting you again in the future.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Hi coral windows excellent no…

Hi coral windows excellent no giraffes com out from my my two windows l would recommend to friends

3 February 2026
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Reply from Coral Windows

Thank you for your review! We're really pleased to hear that you had an excellent experience with us and that you're happy with your two new windows.

We assume you mean there are no drafts coming from your new windows, which is exactly what we like to hear! It's great to know they're making a difference.

Your recommendation to friends means a lot to us, and we really appreciate you taking the time to share your feedback.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process was very open & efficient & excellent communication, from the original quote & measurements & fitting of our windows it was only 2 weeks.

5 March 2026
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Reply from Coral Windows

Thank you for your wonderful review! We're delighted to hear that you found the whole process open, efficient, and well communicated from start to finish.

It’s great to know everything went smoothly, from the initial quote and measurements right through to the fitting of your new windows, and that we were able to complete everything within just two weeks.

We really appreciate your feedback and your support, and we hope you enjoy your new windows for many years to come!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Good price, great service.

First of all good price from helpful rep. then all easy to arrange on line.
I needed an outside door fitted urgently and it was ready for fitting even sooner than I expected.
Two pleasant fitters came within a few days and fitted it and cleared all the debris inside and out before the left.
5 days later it needed a small adjustment and fixed it within hours of me ringing them.
Excellent service and I love my new door.

5 March 2026
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Reply from Coral Windows

Thank you so much for your fantastic review! We're really pleased to hear that everything went smoothly for you, from speaking with our representative and arranging the order online to getting your new door fitted sooner than expected.

It’s great to know our fitters made a positive impression and took care to leave everything tidy once the job was done. We're also glad we could quickly sort the small adjustment for you providing prompt aftercare is really important to us.

Thank you again for choosing us, and we're delighted that you love your new door!

If you ever need anything else in the future, we’ll be more than happy to help.

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

Very quick installation and friendly…

Very quick installation and friendly fitter, very good quality door and felt the difference immediately, no gaps for wind to get through. Catflap was fitted on the day so saved money and ruining a door by having it professionally installed. Door purchased was a stable door with a tilt option which is perfect for spring with the unpredictable weather

2 March 2026
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Reply from Coral Windows

Thank you so much for your wonderful review!

We’re really pleased to hear that you were happy with the quick installation and that our fitter made the experience a friendly one. It’s great to know you could feel the difference straight away.

Thank you again for your kind words and for choosing us. Enjoy your new door!

Kind regards,
The Customer Care Team

Rated 5 out of 5 stars

The lads were good friendly efficient &…

The lads were good friendly efficient & tidy.Good job.

2 March 2026
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Reply from Coral Windows

Thank you for the great review!

We’re really pleased to hear you found the team friendly, efficient and tidy. The lads always take pride in doing a good job and leaving everything clean and neat afterwards.

Thanks again for your kind feedback and for choosing Coral!

Kind regards
The Customer Care Team

Rated 5 out of 5 stars

Great Value, Excellent Workmanship

We recently had our ageing wood framed bay windows replaced by Gary and Andy at Coral. From the outset, we had confidence in their work as they maintained a clean working environment and were extremely careful in the recovery of the old windows.
Our confidence was not misplaced as they installed the new windows and tidied up the brick work around them perfectly.
Additionally, the workmanship indoors was excellent, the trim and sealing was completed with absolute precision.
Thankyou to the team at Coral, we are very grateful for the work you have done and will be recommending you in future!

5 March 2026
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Reply from Coral Windows

Thank you so much for your wonderful review!

We’re delighted to hear how happy you are with your new bay windows. Gary and Andy take great pride in their work, so it’s fantastic to know their care, attention to detail, and tidy approach throughout the installation made such a positive impression.

It’s especially great to hear that both the exterior brickwork and the interior finishing met your expectations - precision and quality are exactly what we aim to deliver on every project.

Thank you again for trusting Coral with your home and for recommending us. It truly means a lot to the whole team!

Kind regards
The Customer Care Team

Rated 1 out of 5 stars

Coral windows will be extremely helpful…

Coral windows will be extremely helpful when an order is being placed. They will continually call you to see the order finalised BUT once the work has been done, they stop being so interested. We’ve had countless issues with the frames, sealant's, barrels etc yet no one seems remotely interested. No communication, no way of contacting them directly, & no returned calls. Atrocious.

Thank you for making the assumption that this is not a genuine review.

I have, in actual fact been attempting to contact you through phone & once again, I have gotten nowhere. Passed from pillar to post, yet still the issue hasn’t been resolved. PICKLES is the name you will have for this. Bradford 9, the location. Feel free to try contact us as it’s near impossible to get anywhere with yourselves.

5 March 2026
Unprompted review
Coral Windows  logo

Reply from Coral Windows

Good Morning, unfortunately we don't store first names in our system and have no method from your review to ascertain your details. If you can supply the details of your order through Trustpilot or direct to by calling us and let us know you have left a review, we will help to resolve this. We are sorry you are not happy with the levels of communication post install, this is definitely something we can help with once we understand how who you have been communicating with. We would like to note though there are numerous ways to contact us directly, you can call or email your install manager who was responsible for your install, you can also ring our main office number and speak to whichever department you would like to get in touch with or you can contact us on our website on whatsapp, or through email, all of which come to our team here at coral.

Edit: After requesting more information through trustpilot and directly through are reply we have had no response. We can only assume this is not a genuine review. If this is not the case we would encourage you to reach out through one of the many methods mentioned above that it is possible to get in touch directly with us.

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