Corebridge Financial Reviews 

The absolute worst experience. I am currently on hold for the 4th phone call. Wait times for all calls have been over 30 minutes. The agent hung up on me on the third call. I'm calling to get specific instructions on filling out forms. With each call, I do exactly what I am told, and then I get a letter saying it's wrong. The last letter failed to include the form that was said to be included. I have been given zero information on the policy, other than it's somehow related to two family members who passed away 7 and 11 years ago. I never knew it even existed.
I would give this company a negative 100 if I could.

I could write a lot about our poor experience with this company, but just read all of the numerous BAD one star reviews from others. There are a lot of them! I will mention that all calls I made to their customer service went to the Philippines. I spoke with people who were very hard to understand and not particularly helpful. I asked to speak with an American agent but instead was transferred to a "supervisor" who promised to send me a form, but never did!

Awesome experience

If I could give it a no star I would. We simply tried to roll over an annuity into a vanguard Ira. Well you would think that was simple….the only thing simple was being left on hold forever. After all the paperwork was in and they verified everything was fine they still sent a check and withheld taxes. I have dealt with incompetence before but this outfit is fighting for top billing in that department. DO NOT GIVE COREBRIDGE FINANCIAL ANY MONEY. Stay away!

Very easy to work with. Friendly and capable.

The underwriters for this company are morons. My policy was denied for term life insurance due to credit decisions. I have NO bankruptcy, NO judgements, and have EXCELLENT HEALTH. Very ironic to be denied insurance, but approved for a mortgage. What standards does COREBRIDGE follow. Seems unethical and basis.

I guess that’s why they took almost 3 months to do an intense and thorough research on me. WOWWWW

Everything was finally resolved and the representative was very attentive and corrected everything. I hate that it took a review for everything to be done but I am glad it worked out.

😊 the experience is great, just need my producer number so I can get started.

It just was great

I sent my husband’s claim packet to Corebridge via FedEx Priority Overnight on February 17, 2026. It was received by Corebridge on February 19, 2026 at 9:22am signed by a D. Davis. The address I sent it to is:
Corebridge Financial - Production#2
5575 Venture Dr/Unit D/Dock Door 21
Parma OH. 44130
As of today March 5, 2026. Corebridge shows it hasn’t been received even though when it’s tracked it shows delivery on Feb. 18th at 9:22am. Corebridge customer service SUCKS! I need an answer now why it is not in their system. COREBRIDGE LOST MY PACKET!! I NEED ANSWERS NOW!! It’s hard enough dealing with my husband’s sudden death but to have Corebridge mess things up to this extent is criminal.

Terrible, taking over 2 months to do a 403b to IRA rollover. For a reason NO ONE could explain, 95% of the money rolled over immediately, been trying to get the final balance to be rolled over for over a month. Every time I call I am on the phone for an hour and told everything is fine the money will be rolled over in 1-5 business days. Ridiculous, expect a long battle with them to get your money out.

My disabled brother has been requesting to withdraw his money but they have put up ridiculous obstacles making it impossible for him to even make the formal request. They keep saying they have sent a document for him to complete but it has not arrived after a month of waiting. The people on the phone are patronizing and unhelpful. I would avoid this company cuz they make cashing out a near impossibility.

After being advised I moved they sent my tax documents to the old address. Knowing of their mistake I was never informed and made to wait another two weeks before they sent copies. They sent my ss number to someone else. I'm still not sure if they are on the way.

Never ever ever ever do business with these people. I requested a disbursement from my account in early January, they said they sent a check out regular US mail. Needless to say, it never arrived and could not be tracked. So I asked for a direct deposit into my account. Guess what? Still has not arrived. Just a teacher here,trying to pay for a surgery! It's Feb 20 and still no sign of my money.

Surrendered three different annuities via financial advisor and received zero confirmation (email or US mail) from Corebridge. This is very disturbing, as this could’ve been nefarious transactions.

The reason I was surrendering the annuities, as they were earning basically nothing and eating up the expenses.

How in the world does a corporation operate this way?

I wish there was an option of 0 stars. This pathetic company is basically refusing to let me cash out my policy. They only accept fax, and if there a mistake on your fax, they wait two or three weeks before they let you know. I’m on my fourth fax now, and still they find things in the fax to deny my claim. I seem to refuse my request to close this account. I’m sick of this.

Not only did my rollover not go through, but the customer service was generally not helpful. Ultimately, they sent me a letter, but the letter had MY FULL SOCIAL on the envelope instead of my name, visible to the public. After two calls and an email they agreed to send me an "apology letter" and not do it again, but no offer of credit monitoring, though I requested credit monitoring several times.

I have talked to MANY customer service people. (Started January 21, 2026). All have been nice and many helpful. BUT..... I still do not have my payment. Each call they try to tell me a form is not readable. I have resent and verified with the agent on the phone that they have a readable form. I have talked to 2 "managers" and both say they have all they need. I am worried after looking here at so many poor reviews, that today's manager is just another person putting me off. He said 'because it's a holiday weekend' it will be delayed. I begged they complete it today, but he said I would have money by the 19th. As I have been given the same 'give us 5 days' from the last 2 people I talked to, I will be shocked if next week I actually do get my payment. Fingers crossed . Will upgrade/downgrade review if I do/do not actually get paid.
I am EXTREMELY happy to say that I did receive my money. I was told by RIO, the last manager I spoke with, that I would get it on Thursday. Well, it cam TUESDAY. Took a lot of calls , but I am thrilled I was successful.

Don't Trust them with your retirement! I had a retirement account through my previous employer managed by Corebridge. It has taken me 9 months to get them to transfer my money to a new IRA. Delay after delay, doing the same paperwork 3 times, and overall ineptness.