Corel Reviews 306

Do yourself a favor, and dont buy a Corel product.
You will NEVER get rid of all their spam and popup commercials.

Rip-off kings of Canada.
Having used CorelDRAW and its associated applications since it was first introduced, I've got used to its flakey, clunky, carthorse nature but persevere because when it works it can produce stunningly good output.
However, Corel's user support is what you get from the rear of a carthorse. Now, the bunch of crimps under their new ex-Disney muppet Christa Quarles have found a new way to screw users, although it was really her predecessor Patrick Nichols who developed this.
Corel has long since passed from being a creative bunch of Canucks to a back-pocket chip in the vast arsenal of one of the nastiest venture capital suits in the business - KKR.
I have, over the years, bought at full price each successive CorelDRAW version, and still have my master program CDs. Now, worthless.
Thanks to these pirates, nearly three decades of work has become unusable, because Corel designed and download a virus which blocks all pre-2019 files from being opened.
Users are forced to buy a new version to unlock their early stuff. Either by monthly payments of around £30
or a single one of nearly £500 UK for an 'upgrade'.
This equates to blackmail. And what's more, the latest application is even more flakey than ever - difficult to open, won't close, requiring a reboot, and various other glitches.
Hope for graphics pros is at hand however, from a British company - Serif. Their trio of image and design apps achieves much of what Corel's crap does - at a tenth the price and with excellent stability on a Win10 64k platform.
So, Christa Quarles, go find a carthorse.

I had to give it one star to get to this page. I would give them none if possible. The customer help service is non-existent. when someone did finally email me back they gave me an answer that had nothing to do with my question of problem, and judging from the text I'd say it was a robot replying. I emailed back that this didn't answer my question and they have never responded.

Used to be a fantastic company. I have used PSP for many years, finding it a more cost effective option that photoshop for the tasks I wanted to complete. However I have recently experienced their customer service. Well, when I say customer service I mean that I was sent to a "hot fix" link which was useless. Then I have basically been told that GOOGLE (as written by the customer service adviser in caps) broke it and they can't fix it so they would suggest I just buy the new version as this doesnt have the issue?! This was followed by random repeated automated emails at all times of day and night that neither addressed my complaint nor fixed it. The software is brilliant, when it works but if you have an issue its game over and money down the pan. Ill be looking at photoshop this time!

As a new customer of Paintshop and have knowned Paintshop from way back but have been using Photoshop until it got subscription only so the new Ultimate version 2021 was the logical choice to buy.

Software feels just like PS and i felt right at home immediately, now soon after finding a weird bug
that makes text disappear if zoomed in or out and contacting their support they send a "hot fix" from a personal account and say that the problem will not be fixed if i don't install this "hot fix".

When i mention i will not do this by the nature of "hot fixes" and ask if they will patch the main. exe file, "support" keep sending a repeated message she could help me install the "hot fix" and recommend different time spans.. This person is a moron and have such an inflated ego and bad eyesight i start to question if reading and understanding English was skipped in school..
I would fire this person in a heartbeat.. Software is still working and i'm really happy that i got a good discount on a boxed version.. Hope i will never have to contact their support again until they get a new one.

I persevered. Spent from within 48 hours of receiving their Easy VHS to DVD transfer programme until six weeks later trying to somehow get past their system into their Return page to arrange a return. Impossible. I was engaged by various different responders with other than English sounding names, some of them reappearing to answer me as I progressed through many, many emails in an attempt to obtain satisfaction.
I also sent two emails to the CEO, one to his home address which was promptly removed from his LinkedIn page.
The Irish section of Corel, where much of their stuff is sent from is staged like an impregnable fort. One is at their decision-making mercy, hence the so many exceedingly bad reviews.

If I could rate Corel less than 1 star I would. I have Pinnacle 24 and have continuing problems with my videos not rendering properly (audio lags video). A call to tech support led to me being told someone would call me "in a few minutes." No one did. Then I got email from support having me make changes. Suggested changes made things worse. I have a top of the line fast Samsung laptop (W10;i7; 16GB RAM; 110GB unused space). Tech support takes days to respond. I used to use Corel all the time. Products and service have really gone downhill. Do not use or buy Corel. I ended up using MovieMakerpro for my project and it worked perfectly.

I bought Particle Shop back in 2017 and with the recent MacOS update to 11, Particle Shop no longer works with the latest OS. My recent exchanges with their customer service was beyond words. All they said was my feedback has been forwarded to their relevant department and their engineers/technicians will take my suggestion into consideration. And IF there will be any updates/patches, it will be announced in their website. Basically it is unknown whether they will come out with an update/patch for Particle Shop to work with OS11 or not. I strongly discourage anyone to buy any products from Corel. If you choose to ignore my words, be prepared to face the consequences of facing issues of your application not working whenever there are updates to your OS.

In the past (almost more than 20 years) I had a lot of fun with CorelDraw and Corelgraphics, but since release X8 I have noticed that Corel is only interested in sales and not in service. Even though you have installed the software on your PC, all kinds of parts start to fail ("is no longer supported"). That includes all kinds of shading options, for example. It is a clear commercial choice to do this and entice yourself into purchasing a new expensive release. By the way, I don't need a new release at all, but nowadays I am constantly "invited" (read "almost forced") to buy a new release, both when starting Corel and when closing it. It shows the Anglo-Saxon mentality of this company. Just give me the Rhineland mentality. I am going to choose other drawing programs. But which one? :(

If you buy a corel product you will be tortured to death. The Roxio updates never work and when you call Tech Support you might as well stick your head in a vice because at least then you would accomplish something. I am understating just how disgustingly horrible this charade of a mockery of a company treats it's customers. Instead of wasting time on the phone trying to get their inferior horrid software to work you should go out and kick yourself in the crotch for a few hours. It will be less painful.

This program is SO counter intuitive! You spend most of your time trying to figure out why you are getting error messages than actually creating. It cant communicate with it's own sister programs that come in the same bundle which is insane because all of the most basic tools are singularly spread out between them. This program sucks! HARD! I have never yelled at my screen before!

Corel was once a great company creating professional graphics software used by many. The last 10 years is a mismanaged confused bunch of programmers with no target and direction. Look up any of their titles and you'll be welcomed with large numbers of dissatisfied customers even angry former clients.
Their trial versions can't even be installed correctly on 60% of computers so the company hardly gets any new customers. Problem is they don't even care. Their tech support is the oposite of top notch. The general consensus in the graphic artist community is that Corel software is the worst there is and god forbit if you're FORCED to use it. The mean time for crashing a Corel app is 10 minutes. So beware.

Got VideoStudio at the start of the year. It was simple to use, but crashed a lot. I purchased several plugins and that is when the trouble began. VideoStudio would not open. It took them ages to give me a solution, which was, delete everything and then re-install it. 1 week later and it happens again. They have not provided me a solution this time. I have told them it's losing me money, as I need VideoStudio for my work. I will be purchasing another company's software and learning how to use it, because this cannot happen again.

Cor el is a software maker and a seller including WinZip, Videostudio Ultimate 2020, etc. I bought the Videostudio Ultimate 2020. It was an online purchase. While in the process of buying, Corel will not let me to go to the check out and finish the purchase. Corel insisted that I buy other products such as Motion Studio, Painter and others. I bought them.

The most unfortunate part is that none of the software worked after downloading. Even more, they interfered with my other products and prevented them from working properly.

I deleted all Corel products from my computer so that I can get my computer to normal. I use Windows 10 Workstation.

If Corel is an honest company they should refund all the money I paid them. I have deleted all their software from my computer.
--N. Srinivasan

DON'T BUY CORAL VIDEO SOFTWARE AT ANY PRICE.
I purchased coral video back in July the editing side works fine but as it will not render the finished product, so totally pointless this is a wide spread problem even on there latest version, after two weeks communicating with there so called technician whose advice included turning of both my firewall and antivirus, it is clear there technician is just a guy in India reading of a script i use to be a big fan of early coral video ,but this time its been a wast of money.

I am stupidly kicking myself for not checking the reviews - I bought the Video Studio Ultimate 2020 but it doesn’t work! I downloaded it but soon found that the ‘customer support service’ is non-existent. So far after near 5 days of trying to get it working I have had one customer support email saying rip out 2 Microsoft programs. It is still doesn’t work. I need to put in a claim against PayPal for a refund.

Not worth it since they have pop ups every time the program is closed and when the computer is operating. One pop up appears in the corner of the monitor and the other in the program during exit.

They keep pushing their sales pop ups everyday which they never asked permission for such a thing before. This company is unethical and pushy.

I considered buying VideoStudio from Coral, but found their download is bundled with malware agent (CUH.EXE), which causes ads and explorer to crash. I couldn't believe what I was seeing. Please stay away from their products!

I see that the people has complaints about their customer service. That did not make sense for me since there is no such a customer service. There are some people that suggesting me a solution, which I have already mentioned in my message that it does not work. I think they have an apologize button on their screen; they cannot give any answer and keep pushing this button.I will rate them once they decide to have a real customer service.