Ordered items 3 weeks ago
Ordered items 3 weeks ago. They advertised 3/4 day delivery. No response to email. Phone number diverts to mobile answer machine. Rubbish. I should check reviews before ordering. Crap company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered items 3 weeks ago. They advertised 3/4 day delivery. No response to email. Phone number diverts to mobile answer machine. Rubbish. I should check reviews before ordering. Crap company.
This is one company to be avoided. I ordered some equipment which should have arrived within 4 days. Needless to say nothing arrived. Emails went unanswered, and phone calls were diverted to a voice mail service. After a month I contacted my bank who were kind enough to give me a full refund. I’m surprised this company hasn’t been closed down by Trading Standards!
Wish I have read the reviews before ordering from this scam company. Paid nearly £40 for bands that still haven't arrived- it's a Christmas gift! The customer service is not existing- sent 5 emails over last 2 weeks and got no reply at all! They claim Fast UK delivery (1-2 days)- what a joke! I have requested refund and of course haven't heard back. BE WARNED AND STAY AWAY, IT'S A SCAM!!! My order number: CZS12116.
Still waiting on my band to arrive after ordering them over 2 months ago. Customer Services is appalling, keep emailing them for them to say they will send out but they don't!!!
I have waited 18 days for my sports ball. I just get palliative standard emails. No ball; nothing
TERRIBLE CUSTOMER SERVICE!! PLEASE DO JOT ORDER FROM HERE! I have been waiting over a month for an original order and a “replacement order” to arrive. They are refusing a refund and have an illiterate customer service assistance who’s emails do not make sense. I have since found many many terrible reviews on social media for this company. AVOID AT ALL COSTS!
TERRIBLE. Avoid. Ordered items with express shipping, didn’t receive the items. Emailed customer service who kept saying give us a few more days to dispatch a new order and I doubt they ever have as I have still received nothing a month on. Customer service is awful. Seen umpteen bad reviews on Instagram and Facebook now also. Disappointed.
Ordered resistance bands x3.
Received 2 - one which was wrong and the other missing - quick response from company and replacements promptly dispatched and received
Well done!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.