Corsair Gaming, Inc. Reviews 

Brilliant headphones, brilliant sound quality but....

Why oh why do they need so many stupid annoying updates.

It is exasperating why Corsair do this, i suspect to sell out data

Customer service was top tier, greatly appreciate Jeff and Matthew B. for their quick responses and giving me a solution for my problem. 10/10.

All good, the answer I received was satisfactory.

Raton S. turned out to be a helpful customer service advisor.

Joe made a great effort to help me through my RMA. Quick and supportive. Highly recommend.

I purchased this case on November 28, 2021, and for years it never gave me the slightest problem. Unfortunately, a few days ago, the tempered glass side panel literally shattered. I contacted support without too many hopes, but to my great surprise, four and a half years after purchasing it, Corsair sent me a replacement panel completely free of charge! Truly exceptional, 5-star customer service. A very reliable company, highly recommended!

My experience with Corsair support was excellent, especially with the assistance I received from Ryan N. The RMA process started with some confusion on my end regarding the replacement options and authorization requirements, but Ryan N. was very patient in explaining everything clearly and guiding me step by step.

Even when there were limitations with adjusting the Advanced RMA cost, he still took the time to escalate my case to his team and helped find a solution. In the end, they were able to approve a No-Charge Advanced RMA, which I really appreciate.

Overall, the support was professional, responsive, and helpful throughout the entire process. It made a stressful situation much easier to handle.

Customer service on a warranty.

I bought a Corsair HS80 Max headset from Best Buy a little over a year ago. The mic recently stopped working. I got the headset replaced as it was still under the 2-year warranty. All is great now. I gave 4 stars because customer service wasn't as proactive as I expected. They were kind, but you can only reach someone via email. Don't bother calling. They handled every email I sent within 24 hours, however I had to initiate every step. From the shipping label to the refund. My advice: stay on top of your order and be patient. My assumption is that they have a large volume of requests and few staff. But that's sort of the case everywhere nowadays. Overall, I will definitely buy from them again.

RAM was broken but replaced years old RAM with new worth more than it was without any problems

Outstanding customer service, thanks!

I am a person who looks into quality of the product and the after sales service. When I bought K70 Max Corsair, quality vise, 100% 5☆. No doubt. But just before the end of warranty, the volume scroll acted weird and I contacted Corsair team. The help that I received was exceptional! They didn't waste my time or push me around on a loop, just wanted the invoice, a replacement keyboard was ready for me and the issue is fixed in a week. However, when I send my keyboard , I forgot to take out the custom keys Corsair gave me along with the purchase. The customer service went above and beyond to see if they can find it and since it was not available they send me a new one! They dedication they had on making customers happy is amazing and I will 100% be happy to get more products from Corsair just because of this experience without any doubt!

A special thanks to Frank S from Corsair customer service for the help! He was quick with responses, always keeps me updated, I didnt even have to bother asking for an update, express great helping mentality, resolved the request faster than aticipated! You are amazing man!

Corsair, if you see this review my 5☆ rating is for all the representatives who helped me through this!

Took my money, never delivered, now refusing to refund — Order C1930045

Avoid. I paid Corsair over £1,000 for an order that was never delivered. UPS tracking confirms the parcel was returned to Corsair in transit — it never reached me. Corsair has my money and the goods.

It gets worse. TWO Corsair agents confirmed in writing that the returned parcel was received back at their warehouse. Then a third agent reversed this, claimed it hadn’t arrived, and told me to “wait.” I’ve now been told to wait indefinitely while Corsair holds over £1,000 of my money for goods I never received.

I sent a formal Letter Before Action. The response? An automated message and more stalling — still “investigating,” still no refund.

This is a company that will take four figures off you, fail to deliver, admit in writing it has the goods back, and then refuse to return your money. I’m now proceeding to County Court. Check the reviews — I am not the only one. Do not hand these people your money until you see how they behave when something goes wrong.

I would like to express my sincere gratitude and recognition for the outstanding support I received from Andrew Freeman. This was genuinely one of the best customer service experiences I have ever had.

From the very beginning, Andrew was professional, friendly, patient, and incredibly responsive. He always replied quickly to my messages, kept me informed throughout the entire process, and was willing to wait patiently whenever I needed time to provide additional information or documentation.

My case was particularly challenging due to customs issues in my country, circumstances that were completely outside of his control. Despite these obstacles, Andrew never gave up on finding a solution. He consistently followed up on my case, explored every available option, and demonstrated a genuine commitment to helping me resolve the problem.

Thanks to his dedication, persistence, and exceptional customer service, the replacement part was ultimately delivered to my home, and my issue was fully resolved. What impressed me most was not only his efficiency but also his willingness to go above and beyond to ensure a positive outcome.

Throughout the entire process, I felt supported, valued, and confident that my case was in good hands. Andrew's professionalism, patience, and commitment to customer satisfaction truly reflect the highest standards of customer support.

Andrew Freeman deserves the highest possible rating and recognition for his work. Employees like him are the reason customers continue to trust and support a company. He turned what could have been a frustrating experience into an exceptionally positive one.

Thank you, Andrew, for your outstanding support, dedication, and hard work. It was truly appreciated, and I could not be more satisfied with the service I received.

10/10 – Absolutely exceptional customer service. ⭐⭐⭐⭐⭐

It is rare to find a company that pairs a premium product with such fast, helpful, and hassle-free support. I highly recommend.

As a longtime Corsair fan, I wanted to take advantage of the 2026 Memorial Day sale and purchase a product from the website. I made the purchase, but the delivery never arrived and UPS marked it as delivered. No delivery confirmation photo, nothing. UPS denied everything, and closed my claim without even giving me time to respond to their questions. Nate and the customer service team at Corsair worked diligently and expeditiously to help me with my issue, and they have more than made my day. Corsair has your back when you need assistance with anything customer service related. Exceptional job.

I had a problem with one of my sticks of ram for my computer and I created a ticket and they responded fast to it and handled it very professional. Jason G. Has been helping me from the start and gave me absolutely all the information needed to get it handled. I would definitely recommend them!

Fantastic and responsive customer service. The adhesive on my PC case panel was defective after a year, and they sent me a whole new case since they didn’t make the panel anymore. The whole process from cutting a ticket to receiving the case took a week.

They exchanged my none working rams in less than a week . shoutout to Raton S

The response and attention to the problem I have was truly remarkable. Matthew B. and Jason G. helped me with my fan problem very fast!

The technical support is excellent, great knowledge and empathy with the customer. 10/10

My service agent Raton S , has been such a huge help in my rma replacement, the support is top notch , i highly recommend corsair not only for their top notch products but their after product care and support, brilliant