Cosmolle Reviews 

401
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I just got the new leggings and bra set (Ultimate Full Length Legging With Pockets & Ultimate Contour Bra) ... The leggings are everything! Made of gorgeous, soft material with just the right amount... See more

Rated 3 out of 5 stars

Their products are extremely comfortable. However, when purchasing bras; the band sizing is accurate, but if you are bigger chested (ex: DD) the cups are too small. I have ordered various bras from th... See more

Rated 5 out of 5 stars

I had a very positive experience with customer service. I wasn’t sure which size would be best so I went with small, but realized I needed a medium. Customer support responded very quickly. Aside from... See more

Rated 5 out of 5 stars

I ended up trying these bralettes because my SIL kept talking about how much she loved them. I decided on purchasing the AirWear Comfort Revolution Sports Bra and AirWear Wireless 3D Enhance Bra both... See more

Company details

  1. Underwear shop
  2. Sportswear Shop

Written by the company

Bras should be comfortable When you forget you have a bra on, you know you’ve got a good one. Get smoother sides and invisible lines with no seams, only made possible with 3D printed technology.


Contact info

4.1

Great

TrustScore 4 out of 5

401 reviews

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1-star

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Hasn’t replied to negative reviews

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4.1

All reviews

(401)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Exchange is easy

Exchange is easy. Customer service is quick. The material is soft and buttery feeling. I have a 28” waist and 42” hips, originally ordered a small but medium would be better with my quads getting bigger. I normally wear a size 4 pants.

11 February 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Buy from a thieving company!

They sat on my order without any notification to me regarding my order missing part of my address for shipping, once I reached out asking where my order was, that's when they replied saying the address was incomplete. I provided the information needed and have not hear from them since, but the order is showing delivered without having ever been shipped! Obviously that is not possible. I ordered 1 pair of leggings on January 24th, 2023, it is now February 10th, 2024, and they still have not shipped my order, nor corresponded with me in regards to my order at all! They lack customer service and are clearly out to scam people out of hard eared American dollars! Do not buy from this company, they steal!

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Product - Easy Exchange

I ordered the AirWear Long Sleeve & High-Waist Legging Set in size Medium. I’m 5’8” and weigh about 139. The leggings fit fine and so does the crop top, but I would have preferred the top in a Large. What I want to express is the quality of the material is EXCELLENT. Because the set was so expensive, I decided to return it, though since I did not care for the ribbing at the bottom of the leggings. They made an imprint on my legs when I took them off and it looked odd. Also, as I mentioned, the cropped top is too cropped for my personal taste. Cosmolle has offered to replace the items instead of me returning the set. I think this is an awesome accommodation, and plan to try something else. I’ll be sure and update my post once I receive the new item(s)!

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality leggings, excellent customer service

UPDATE: I received my mediums today and WOW. I never size up, I have bigger thighs and a large butt for my frame as I'm very athletic so I always size down as I don't mind showing them off, but sizing up is the way to go. When I sized down it actually flattened my butt as the scrunch wasn't where it should sit on my body, with the mediums though, my butt never looked so good. LOVE THESE!

Not only are these leggings some of the best quality I have ever had, the support and customer service is just as fantastic. I had questions and concerns and they were quick with their response and kind through the whole process. I chose the blue and black airwear high-waist leggings. They sculpt perfectly to your body, the double layering around the midsection gives a tummy slimming feel while the butt and thigh area are accentuated. The sizing and reviews are accurate, if you are between sizes definitely size up. I made the mistake of sizing down, again though the customer service team was fast at responding and exchanging my sizes with no hassle to me. All around fantastic experience, and excellent quality leggings.
Originally purchased a small, and exchanged for a medium. Everything fit, but was tight on my butt for the small, I enjoy hiking and was concerned about being restricted.
Waist:28
Hips:40
Thighs:37

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Can't wait to try my new set 😍

Can't wait to try my new set 😍 Great material, definitely holds everything in. I want to try the medium because I'm always in between sizes, but they do have good stretch. The shipping was fast and everything was packaged neatly. The customer service is also excellent 👌 Looking forward to wearing this set!
I normally wear size 4 or 6
128lbs
27in waist
36C
5'2"

9 February 2024
Unprompted review
Rated 3 out of 5 stars

I absolutely loved this set when I got…

I absolutely loved this set when I got it. The colors and fabric are amazing! I'm excited about ordering in the future once I get my size set correctly. The fabric is of a very high quality which is great and the style is so cute!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a pair of leggings and shorts…

I ordered a pair of leggings and shorts size small, The shorts fit a little bit big and the leggings fit just right. I reached out to the company and they offered to send me the exchange at no cost. This is my first set of clothing buying from here but do like the material and the fact that someone reached back out the next day. This in my eyes is excellent customer service. Thank you so much

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Had issues with sizing but happy now

Had issues with sizing, but customer service was really good at helping me with my size and responded quickly.
This product is great for the gym and the material is nice enough to style on a casual day out. I got a smaller size for better support.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

My experience was great!!!

My experience was great with them. Easy to communicate with, and got back to me quickly in regards to the set that I purchased being too large. I am sending a photo of the shirt and bottoms and exchanging it for a smaller size.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever!!

If I could provide 0 stars to this company I would. Ordered 4 weeks ago received 1 legging set out of the 2 sets after waiting two weeks. The second set never came. I contacted their 1800 number, that’s a joke went to a company called life alert. Then tried to text message goes to no one. I emailed them, someone maybe a bot replied after weeks of sending an email. I have more than 8 emails promising they will ship asap and to be patient. After 4 weeks of paying $140 and not to receive full product is ridiculous. Tried Facebook messenger they say sorry you never received shipment, have a great day! Commented on Facebook posts no response there. Called USPS they stated a fake tracking number was provided. Don’t waste your time and money on this worthless company and horrible customer service! Literally the worst! Still no product received!

22 January 2024
Unprompted review
Cosmolle logo

Reply from Cosmolle

Dear Kristin,

Thank you for reaching out to us and sharing your experience. We apologize for the inconvenience and frustration you have faced with your recent order. We understand your disappointment and we want to assure you that we take your feedback seriously.

First and foremost, we apologize for the delay in receiving your complete order. We strive to provide timely and efficient service to all our customers, and we regret that we were unable to meet your expectations in this instance. We are currently investigating the issue with the missing item and will take immediate action to rectify the situation.

We value your business and we want to make things right. We will immediately process a refund for the missing item from your order. We will also arrange for a reshipment of the complete set to be sent to you with expedited shipping. You will receive a new tracking number within the next 48 hours.

Once again, we sincerely apologize for the inconvenience caused and appreciate your patience throughout this process. We truly value your feedback as it helps us improve our services and ensure a better customer experience in the future.

If you have any further concerns or questions, please don't hesitate to reach out to us directly. We are committed to resolving this matter to your satisfaction.

Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

Best regards,

Jessica
Customer Service Manager

Rated 4 out of 5 stars

Customer service is excellent.

Customer service is excellent.

I had an issue with sizing and they responded promptly and politely. I could tell they wanted to help me with my order and I can’t wait to get the correct sizing and try the leggings again!!

The AirWear top fit perfectly and I love it!

6 February 2024
Unprompted review
Rated 4 out of 5 stars

Buttery soft

I ordered the long sleeve crop top and all I can say is WOW the feel of it is wonderful - it feels like butter! It has nice stretch to it so it hugs your curves. I will absolutely be ordering more items from Cosmolle.

6 February 2024
Unprompted review
Rated 5 out of 5 stars

I love this set

I love this set! Initially I got a size small but realized the rise was too long and it wasn’t lifting my booty the way I had hoped. I usually wear a size 2-4 and my waist is 26-27. I asked them to exchange for an XS and they gladly did. Great customer service! I will be buying more!

5 February 2024
Unprompted review
Rated 5 out of 5 stars

These are the best leggings I have ever…

These are the best leggings I have ever bought and worn! They are so comfortable like skin and feel so good. They are high waisted and hold you in and make your butt look so good. Best part is the waste band doesn’t roll down! I will definitely be investing in more of these leggings to add to my wardrobe! Definitely a staple piece to purchase!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

AirWear High-Waist Legging

I think these leggings are the greatest I've ever bought. It doesn't enhance the appearance of your cake. I adore that I can work out for as long as I want to, and the pants will simply stay where they are. Additionally, the high waist hug your belly really well.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Leggings super cute and shipped fast

Leggings super cute and shipped fast. Customer service helpful to my needs. Built in thong leggings run small. I wear a medium or 8 - 10 in Lululemon and I will have to wear an xl in these leggings because of my booty.

20 January 2024
Unprompted review

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