Costa Bingo Reviews 

260
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I play on various sites and play the same game (big bass bonanza) I can clearly say that Costa bingos version is drier than ghandis flip flop, over 1400 spins on 50p to get 2 bonuses that both paid un... See more

Company replied

Rated 1 out of 5 stars

Poor selection of games, games bonuses are only available once you’ve lost all your real money which to me is backwards. Slow website which regularly crashes & logs you out… even half way through a... See more

Company replied

Rated 5 out of 5 stars

I have always had an enjoyable experience whilst on the site. There are plenty of options from bingo,slots and instant win games to promotional and jackpot games. The site is easy to navigate and ther... See more

Company replied

Company details

  1. Bingo hall
  2. Gambling house

Information provided by various external sources

Play online bingo with us - UK's biggest bingo community. Discover our world of fun bingo games and slots where you can win real cash with Costa Bingo!


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

260 reviews

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No recent history of asking for reviews

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3.6

All reviews

(260)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

I was playing fluffy favourite slots…

I was playing fluffy favourite slots today got free spins and pick a prize and it’s still like that keeps putting me out to sign in again and again can’t get into play anything

26 November 2022
Unprompted review
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Reply from Costa Bingo

We are truly sorry for the technical issues you are experiencing. Please directly contact our support team at support@costabingo.co.uk. for assistance.

Rated 1 out of 5 stars

Costa has reached the bottom of the slippery slope to oblivion.

Since Costa Bingo was bought out it has gone to pot.
Bingo games seem to be won all the time by the selected few, Prize amounts are laughable, and slots never pay out.
I joined Costa Bingo 5 plus years ago and it was a good site with a fair chance of winning be it bingo or slots. The decline has been pitiful and my time on there has come to an end,
Don't waste you money on this once fair but now dreadful site.

8 November 2022
Unprompted review
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Reply from Costa Bingo

Hi Stuart . We apologize you feel this way .Should you wish to address further concerns about our products, please address your queries at support@costabingo.co.uk so we can address them accordingly.

Rated 1 out of 5 stars

Not worth it

You can only use the bingo bonus sign up bonus on ONE of the games and it's not even worth it. You'll always win less than £10 so you can't withdraw it.

£10 down the drain :/

2 November 2022
Unprompted review
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Reply from Costa Bingo

Hi Misty and I am very sorry to hear that you feel this way. We certainly appreciate your feedback and your comments as well as your honesty. Gambling is by definition governed by luck and chance, notions that neither one of us can control, however our games as there simply for entertainment purposes. Should you wish to address further concerns about our products, please address your queries at support@costabingo.co.uk.

Rated 1 out of 5 stars

discusting scambags

21 August 2022
Unprompted review
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Reply from Costa Bingo

We see that you gave us 1 star. We would like to know if you are having any problem with the app. If you have any suggestion to help us improve, please let us know at support@costabingo.co.uk.

Rated 2 out of 5 stars

As I had only been on it once in long…

As I had only been on it once in long time put user name password Worked perfect Tried get onto 2nd time your password was wrong So now can't get back on it saying your account is blocked neither user name or password was wrong

20 August 2022
Unprompted review
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Reply from Costa Bingo

Thank you for your feedback and I'm sorry to hear that. Please contact us at support@costabingo.co.uk so we can assist you accordingly.

Rated 3 out of 5 stars

I cannot complain as won out of this…

I cannot complain as won out of this site, but if playing the slots BEWARE the bet max is very close to the spin , should you leave your curser over it it will spin.
The other thing I noted on the slots is your balance will go up or down before the reels stop .
Also I get emails saying spin £150 on slots and receive 300 shop coins , on them the winnings are capped at £1 so £150 and get a pound back.
Its a good site if you know EXACTLY what you are doing.

1 August 2022
Unprompted review
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Reply from Costa Bingo

Thank you for your feedback. Please note that the system is not designed to place bets without the player's action. All our games are based on a Random Number Generator, so it is completely at random when the game makes a win.

Rated 3 out of 5 stars

can you please approve my withdrawal oh…

can you please approve my withdrawal oh matron 71 and why is it now wire transfer your company used to have money in my account within 2 hours and all i can say its its gone down hill

29 July 2022
Unprompted review
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Reply from Costa Bingo

We are working on implementing a fast withdrawal system at this moment, this is why some funds are processed instantly. We will make all efforts to improve our service as your satisfaction is our priority. Kindly get in touch with us at support@costabingo.co.uk so we can sort this out accordingly.

Rated 4 out of 5 stars

Top site good fun

24 July 2022
Unprompted review
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Reply from Costa Bingo

Thank you for your feedback. We are happy to learn you are enjoying our platform and we would like to take this opportunity to wish you the best of luck!

Rated 1 out of 5 stars

Robbed!

I have an account with sister company costa games. I have never had problem with withdraw. My withdrawal was sent to my payment method on the 11 th still haven’t received it. There email address doesn’t work. And the one they tell you to send to for help doesn’t work either. No live chat anymore. What has went wrong

20 July 2022
Unprompted review
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Reply from Costa Bingo

Thank you for your feedback. Kindly note we experienced an unforeseen delay in withdrawal processing for the first half of the month of July. Please note the live chat is active from 10 AM to 10 PM UK time. The support email address is support@costabingo.co.uk . Kindly get in touch with us so we can sort this out accordingly.

Rated 1 out of 5 stars

Absolutely stealing thieves

Absolutely stealing thieves. This disgusting horrible site has let me deposit for 5 days and sometimes a couple of times a day I've won on it and been waiting for my winnings since Thursday. Its now Monday. I got am email from them today saying they have suspended my account because I've excluded myself from sister sites. That would have been ok if they had have told me straight away like 99% sites do. Not almost a week later and taking my money for days !!!!! It's disgusting and I want my winning

PEOPLE INSVER LOOKED AT THESE REVIEWS AND I WISH I HAD!!! IVE NEVER SEEN A SITE WITH SO MANY BAD REVIEWS!!!!! .TAKE NOTE PEOPLE

11 April 2022
Unprompted review
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Reply from Costa Bingo

We are very sorry to hear that you feel this way Michelle. We certainly appreciate your feedback and your comments as well as your honesty. We will make all efforts to improve our service as your satisfaction is our priority. Kindly send us a query email to support@costabingo.co.uk and we will be more than happy to investigate the cause.

Rated 1 out of 5 stars

Please be aware never ever play the…

Please be aware never ever play the costa spins ..the biggest scam going I will reporting this site through the proper Chanel...

31 March 2022
Unprompted review
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Reply from Costa Bingo

We are sorry to hear you feel this way Bev. Please contact us at support@costabingo.co.uk so we could review the account and assist with your query.

Rated 1 out of 5 stars

absolute thieving site

absolute disgusting site, been with costa 14years, and win 18th feb £150 on bingo on friday big game one line, and a technical problem meant it didnt pay out, ive emailed and rung countless times and all they keep saying is its a technical issue and the technical department are looking into it, absolute urine takers, ive spent thousands on costa and they quite happily take my money but now cant pay out what i won, there are players who witnessed it and a chat host verified it, and in my account history it is there for all to see yet they still have not paid it out!!! what is their technical problems to do with me? they can see ive legally won this money yet still wont pay it out, i will not let it go i have contacted gaming commission and IBAS and they are saying same it should of been paid and they are filing a case against them, stay away from this site they are thieves, they also closed my account for no reason after last year stopping my bonuses for depositing saying im abusing the bonuses!! what? you deposit they give you bonus how do you abuse it f they give it to you and you dont ask? this is piggies123 lots know me been on costa years, now cant even tell fellow players why im not there, they closed my account for no reason lol

8 March 2022
Unprompted review
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Reply from Costa Bingo

We certainly appreciate your feedback and your comments as well as your honesty. We will make all efforts to improve our service as your satisfaction is our priority.
Please contact us at support@costabingo.co.uk so we could review the account and assist with your query.

Rated 1 out of 5 stars

A brief email I've just sent to Costa(alot)bingo

To whom this may concern,

Can I please ask why I am now been forced to provide verification for proof of who I am? After customers deposit money on to their account, it's unacceptable that you withhold their winnings. I'm a member of a couple of other casino/ bingo sites, verification is done before customers are actually able to deposit. Withholding sums of money that customers have fairly won is completely unacceptable. The only photographic identification that I have is my passport that is out of date which you probably won't accept. Plus not everyone has any ways of other photographic I.D, like myself. As a 32 year old woman, I find this whole situation very intrusive.

As I expect a reply, please don't fob me off with the same auto-generated text that you give everyone else as I've witnessed on the website trust pilot.

*I will post/ edit this review with their reply, that's if I get one. At the moment, be very wary of the 5 star reviews as they'll be the employees/ Costa themselves*

11 February 2022
Unprompted review
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Reply from Costa Bingo

Thank you for your feedback as it helps improve our services and platform. Please be advised that as a regulated company, we would need to verify your account and ask additional documents if necessary as part of our customer due diligence and security measures in compliance with UK regulations.
Please note that we don't withhold any funds. If you have any other questions or concerns, please contact us at support@costabingo.co.uk and we would be more than happy to assist your query.

Rated 1 out of 5 stars

Played for a few years

Played for a few years, this site has gone downhill fast, never known a site make so many changes, the latest one is that there is only 1 host throughout the site, therefore making it so hard to get cg points to play free games, there used to be two hosts in 2 separate rooms, so they have halved the chances of winning points a ploy I think to make you deposit more.....Don't waste your money.

1 February 2022
Unprompted review
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Reply from Costa Bingo

We are very sorry to hear that you feel this way. We certainly appreciate your feedback and your comments as well as your honesty. We will make all efforts to improve our service as your satisfaction is our priority.

Rated 2 out of 5 stars

I’ve been waiting for my withdrawal for…

I’ve been waiting for my withdrawal for 7 days now it’s not even for a massive amount why the delay

25 January 2022
Unprompted review
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Reply from Costa Bingo

Congratulations on your winnings! We apologise for the waiting. For more details please directly contact us at support@costabingo.co.uk

Rated 2 out of 5 stars

Same People win all the time

Same People win all the time? Houses never get won till 68/70 Numbers?

21 January 2022
Unprompted review
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Reply from Costa Bingo

Hi Suzanne. Let me assure you that our system does not favour any player in any game or promotion in any way whatsoever. The trust of all of our players is of the utmost importance to us. What may occur is that a player who has bought more cards will have an increased chance of winning, as in any bingo game.
Gambling is by definition governed by luck and chance, notions that neither one of us can control, however our games as there simply for entertainment purposes.
For further assistance please reach out to our friendly support team at support@costabingo.co.uk

Rated 1 out of 5 stars

Constantly logs me out then can’t log…

Constantly logs me out then can’t log back in on both the app & website. If you are looking for a decent place to play this is not for you.

25 December 2021
Unprompted review
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Reply from Costa Bingo

Hi there! We recommend that the phone OS and the application is up to date. Delete the data from the app and browser from time to time for a better gaming experience. If you still have issues, kindly let us know via email to support@costabingo.co.uk

Rated 1 out of 5 stars

After playing on here for a few years…

After playing on here for a few years on bingo and slots usually 10p or 20p a spin or 1-5p on bingo. Something happened when I was trying a new spin game. I was changing the bet down to 10p when it span and took £8 from my balance with no win. I would never ever bet £8.00 on one spin or game.
Having contacted customer services and explained what happened they refused to refund my £8.00. They can see from my history that I would not bet that much and also confined the game it was taken from. This has not happened before and I feel like they thought I was trying to make a claim on something that was nothing to do with them! I understand people do things like that but looking at my account they should at least have offered me something if not all of my lost £8.00 but no I felt like a criminal! Thank you not Daria B and Marius G.
They have closed my account!

So I get a reply saying rubbish and to contact customers service Wjat again and get the same rubbish back no point just spouting excuses for taking £8.00 off me!!!!

22 December 2021
Unprompted review
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Reply from Costa Bingo

Hi there. I am sorry to hear you have had issues with the game. Kindly be advised that, the games are not changing the bets. In order to further investigate what happened please send us an email to support@costabingo.co.uk

Rated 1 out of 5 stars

Why are free games capped

Why are free games capped, I’ve won over 2-3000 points on som games and got £1 cash for my troubles…. Lippy pay out full amount of cash for points won.

20 December 2021
Unprompted review
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Reply from Costa Bingo

Hi There! Thank you for your feedback, we are sorry to hear you feel that way. While we do understand that the winning cap on free vouchers may not be as high as you like, these freebies are there mainly for entertainment purposes and allow you to continue gaming when your real funds are depleted. Winning caps are described in the T&Cs as well, all being quite transparent. All this being said, we do appreciate your opinion and wish the best of luck on whichever site you may choose to play on.

Rated 1 out of 5 stars

Take your money elsewhere! AVOID at all costs!

After being a customer for over 15 years of both Costa and Sing bingo which have recently been taken over by 888.. I was asked to verify my accounts by providing proof of income back in October which I sent.. was told verification can take up to 72 hours... 7 weeks later I have been told my document is inadequate and I need to provide, bank statements and copy of passport! How very intrusive! My accounts are blocked from depositing until verified but I certainly will not be providing any further documentation so will not be spending another penny on these sites, will take my money elsewhere and advise all to do the same. If this is how they treat long term customers then I hate to think how they treat new ones !! Absolutely disgusted !

14 December 2021
Unprompted review
Costa Bingo logo

Reply from Costa Bingo

Dear member, in order to provide a safe and responsible playing environment at Costa Bingo , we must ensure that our members are playing within their means and following all safety protocols.

Please contact our friendly customer support team at support@costabingo.co.uk for further assistance.

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