What a great place, the furniture is amazing for an outlet, the slightest mark and sooo much ch off the RRP. All staff were super helpful and smiling. Darren who served us was really informative about... See more
Company replied
Location
Switch locationUnit B1 Braintree Retail and Leisure Park, Charter Way, CM77 8YJ Braintree, Essex, GB
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See what reviewers are saying
Highly recommend the Braintree Outlet store. The store had a super selection of quality items and i purchased several items. Really impressed with the friendly service from the whole team, especially... See more
Company replied
Just purchased bedroom wardrobes and Chest draws, great team ,at Braintree Freeport, really knowledgeable, and would definitely go back , plus saved £1000 on retail ,cannot fault , Thank you
Such a great Team at The Cotswold Company, Braintree. Rob, Mark & Darren could not have been more helpful. Bought two beautiful light fittings and will be back to try to source bedroom furniture fro... See more
Company replied
Company details
- #82 of 228 best companies in Bedroom furniture shop
- #150 of 399 best companies in Home Furniture Shop
- #46 of 113 best companies in Living room shop
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Unit B1 Braintree Retail and Leisure Park, Charter Way, CM77 8YJ, Braintree, Essex, United Kingdom
- 01376 526489
4.6
Excellent
28 reviews
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Rob & Layla were super helpful
Rob & Layla were super helpful - so knowledgeable. Will be back to spend more!
13 December 2025
Unprompted review
Reply from The Cotswold Company - Braintree Outlet
Good afternoon Lee Goodwin,
We're happy to hear that you found our team members so helpful and knowledgeable! Thank you for the great feedback; we look forward to your return.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great service & customer experience
Great service & customer experience, all staff friendly and super helpful; particularly Robert!! Thank you so much for your help!!
13 December 2025
Unprompted review
Reply from The Cotswold Company - Braintree Outlet
Good afternoon Lauren O'Sullivan,
We're happy to hear that you had a great experience! Our team strives to provide excellent service, and we appreciate your acknowledging their helpfulness. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
I was excited to go to the Cotswold…
I was excited to go to the Cotswold company outlet and was very disappointed. Yes the items are discounted but that’s because they are missing great big chunks out of them? Surely no one is going to buy this furniture for hundreds or even thousands in some cases with such huge imperfections? There was a wardrobe for well over £1000 which 3 big chunks out of it and missing paint
10 December 2025
Unprompted review
Reply from The Cotswold Company - Braintree Outlet
Good morning Ellie,
Thank you for sharing your feedback with us.
Our Outlet stores are specifically dedicated to selling items that may have cosmetic imperfections, such as dents, scratches, or slight marks, at a reduced price. This is the intended nature of our Outlet range, and many customers visit these locations knowing they can find great value on items that aren’t in perfect condition.
If you’re looking for pristine, brand-new items, we invite you to visit our showroom or browse our full product range on our website, where you’ll find our latest collections in perfect condition.
We appreciate your comments and hope this helps clarify the purpose of our Outlet stores.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful in store
Very helpful in store! Some beautiful pieces and great discounts
7 December 2025
Unprompted review
We had a brilliant experience here
We had a brilliant experience here! We’re renovating our house and had our eyes on a couple of bedside tables and we found the two of them! The man that helped us was so lovely and took care in checking them over for us. He had a tattoo sleeve on his right arm (we couldn’t think of his name). Such a great experience and very happy we found what we were looking for - will definitely be back!
6 December 2025
Unprompted review
What a great place
What a great place, the furniture is amazing for an outlet, the slightest mark and sooo much ch off the RRP. All staff were super helpful and smiling. Darren who served us was really informative about the furniture. Will definitely use this outlet store again
6 December 2025
Unprompted review
Reply from The Cotswold Company - Braintree Outlet
Good afternoon Vicki Fidler,
We're happy to hear that you had a great experience! It's wonderful that you found our furniture selection amazing and our team helpful. We appreciate your positive feedback and look forward to assisting you again.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Staff were very friendly and welcoming
Staff were very friendly and welcoming. They were on hand to answer any questions. Nothing was too much trouble. They helped take the furniture out and put it into my car. Good supply of furniture at competitive prices. Good luck and hope the store is a great success.
4 December 2025
Unprompted review
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