The Cotswold Company - Knutsford Reviews 

151
TrustScore 5 out of 5

4.8

King Street 127, WA16 Knutsford, England, GB


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Rated 5 out of 5 stars

Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... See more

Rated 5 out of 5 stars

Very easy to shop in store ( Knutsford) with a good choice of furniture, delivery was by 2 really professional & curtious guys (Ryan&Chris). Items look great & fit in beautifully.

Rated 5 out of 5 stars

Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++

Company replied

Rated 4 out of 5 stars

You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... See more


Company details

  1. #80 of 227 best companies in Bedroom furniture shop
  2. #150 of 397 best companies in Home Furniture Shop
  3. #46 of 113 best companies in Living room shop

Written by the company

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Written by the company

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contact info

  • King Street 127, WA16, Knutsford, England, United Kingdom

  • 01565 364815

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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4.8

All reviews

(151)

5,256 reviews in the last 12 months

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Rated 5 out of 5 stars

Exemplary Service

Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining table & chairs. They were punctual, courteous and completed the installation in good time. They also took great care to demonstrate the table’s operation and ensure all waste materials were tidied away and removed. Highly recommended - Thank You both!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Simon and Bernard did a first class job…

Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++

23 July 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good afternoon Mike Kirby,

We're so pleased to hear that our delivery team provided such a first-class service. It's wonderful that they were friendly and accommodating, even with the heat. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Our experience with Cotswold Company Knutsford.…

Our experience with Cotswold Company staff has been great. The showroom people (in Knutsford), the Customer Care team on the phone and the two delivery guys, Bernard & Aslon, have all been extremely helpful, polite and committed to making the purchase and delivery a happy and efficient process.

4 August 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good afternoon Amanda Nuttall,

We're so pleased to hear that our showroom team, Customer Care, and delivery drivers were all extremely helpful and committed to making your purchase and delivery a happy and efficient process. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Polite and efficient delivery

Ryan and Satar delivered our furniture with care and efficiency. It was neatly unpacked and put in location, they were polite and willing. We were delighted! Ordered from Knutsford showroom, delivered to the Wirral.

29 July 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good afternoon Thomas Blanchard,

We're so pleased to hear our delivery team handled your furniture with such care and efficiency. It's wonderful that it was neatly unpacked and placed where you wanted it, and that they were polite and willing. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Friendly delivery team

Great delivery service offered by Cotswold
Bernard and Hadi were brilliant.
Shame they sent the wrong legs for my sofa but these things happen..

28 July 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good morning James,

We're pleased to hear you had a great delivery experience and that our team members were brilliant. We apologise for the incorrect sofa legs and are here to help resolve this for you.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Fantastic quality furniture

We have just received our delivery. The furniture is fabulous. So solid, well made and great character.
The guys who delivered and assembled did a fantastic job. They were really friendly and efficient. All of the packing was removed so a really tidy job. Thank you so much Ryan and Aslon.

20 July 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good afternoon Sharon Tarbard,

We are so pleased to hear that you are delighted with your new furniture and our delivery and assembly service. It's wonderful that our team provided such a friendly, efficient, and tidy experience. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Excellent customer service from Joanne

Excellent customer service from Joanne, both from our initial phone chat to our visit to your beautiful store in Knutsford. Joanne carefully pinpointed our needs and aspirations for a supportive high back settee and advised on fabric weaves and colour selection. We were so glad to visit and try out the furniture we had chosen online. Thank you so much Joanne for your guidance and patience.

13 July 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good afternoon Elaine Ellen,

We're so pleased to hear about your excellent experience with us, from your initial call to your visit to our beautiful store. It's wonderful that our team was able to pinpoint your needs and provide guidance on fabric and colour selection. Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 4 out of 5 stars

All the staff were friendly

All the staff were friendly and professional, Brian, the Manager was very knowledgable and helped us chose and match a lot of our furniture that we ordered, we'll be back...!!

5 July 2026
Unprompted review
The Cotswold Company - Knutsford logo

Reply from The Cotswold Company - Knutsford

Good afternoon Eamonn Cahill,

We're so pleased to hear that our staff were friendly and professional. It's wonderful that our manager was knowledgeable and helped you choose your furniture. We appreciate your kind words and look forward to your return!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

A beautiful designed building allowing…

A beautiful designed building allowing the furniture to be put in proper room settings.
It felt inviting and relaxed. The staff were helpful and knowledgeable.
Only disappointment Is that 2 items I wanted weren't available for 8 weeks.

1 July 2026
Unprompted review

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