Ordered a bed and some bedside tables, and was impressed by the quality and the service. Shop staff were friendly, the quality of the items is good and where assembly was needed it was straightforward... See more
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After visiting the store a couple of weeks ago we decided to return an order instore rather on the online because the staff was so helpful. They were really knowledgeable and talked us through the wh... See more
Company replied
The products and delivery were very good. Unfortunately we discovered two chairs with serious cracks on the inside of the feet (not immediately apparent). On the plus side they were replaced fairly... See more
Company replied
Saffron was very helpful and answered all our questions. Made the whole experience a pleasure and was quite happy to place an order with her. It's nice to go into a shop and feel welcome with staff th... See more
Company details
- #82 of 228 best companies in Bedroom furniture shop
- #152 of 396 best companies in Home Furniture Shop
- #46 of 114 best companies in Living room shop
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, United Kingdom
- 01451 828 185
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Great Company, Great Furniture
Very pleased with furniture. Bought TV Corner Unit, Coffee Table and 2 bookcases. It looks absolutely great in our living room. Staff on phone very helpful and delivery drivers Mavino and Simon were a delight. Polite, cheery and helpful. Definitely recommend this company

Reply from The Cotswold Company - Stow-on-the-Wold
Simply excellent
Simply excellent. Mark could not have been more knowledgeable and helpful with our purchase.

Reply from The Cotswold Company - Stow-on-the-Wold
Delivery drivers (Charlie and Mike )…
Delivery drivers (Charlie and Mike ) went over what you could expect.most helpful and friendly .

Reply from The Cotswold Company - Stow-on-the-Wold
Great piece of furniture …
Great piece of furniture and colour, although disappointing it wasn't" in the sale. prompt delivery with no damage . Would of been nice if the delivery men wore covers over shoes on entering the house. Very pleased otherwise
A Professional and polite service by…
A Professional and polite service by the delivery team.
We had a bed purchased
We had a bed purchased, delivered and assembled. The staff at the shop in Stow were very helpful and knowledgeable. The bed was delivered quickly. Gary and Jake who delivered and assembled the bed were polite, friendly, helpful and very efficient. An excellent service all round.

Reply from The Cotswold Company - Stow-on-the-Wold
Fantastic delivery service
My in store experience was amazing, staff were willing to move products into different lighting for me to eventually find my perfect dinning table - staff over the phone and email were then quick and helpful to respond when our house move date was moved back. Last, but not least, our delivery men went above and beyond to help manage the logistics of getting our new table in safely and set up. I’d heard the delivery service as good, but I was really impressed. Thank you.
Purchase - very good. Delivery - ?
Purchasing the furniture was a very positive experience. The staff at Stow were lovely, very helpful and courteous. Going out of their way to answer any questions and queries.
The furniture (inglesham range) is beautiful. And settles well into my room. I have purchased bedroom furniture previously, and I was very pleased with that.
The delivery experience was not so good. The delivery guys appeared stressed, and one even stated he did not want to be at work.
They unpacked the furniture outside in the cul-de-sac, which concerned me. And were not happy knowing they had to build the table. Overall not positive.
Yes I would purchase further items from The Costwold furniture company. Lovely well made. Built to last.
Excellent service
Excellent service
Had a delivery today by Morgan and Adam. Lovely guys, polite and very helpful.

Reply from The Cotswold Company - Stow-on-the-Wold
We were on holiday in the Cotswold for…
We were on holiday in the Cotswold for a week & visited your shop in Stow on the Wold were we found the perfect fit for or dining room a large book case which looks stunning in our home at a very reasonable price in the sale, HAPPY DAYS 😊
Lovely showroom
Lovely showroom, very helpful but not overwhelming staff (Paul).

Reply from The Cotswold Company - Stow-on-the-Wold
Great Exprerience
Website was easy to navigate and the delivery team, Earle & Matt D, kept us up to date on the delivery day and were extremely efficient and polite. Highly recommended.

Reply from The Cotswold Company - Stow-on-the-Wold
Ian and Shane delivered our bedroom…
Ian and Shane delivered our bedroom furniture on a very wet and windy day. Service excellent, very friendly and transferred the furniture with care to the required bedroom. Furniture in excellent condition when unpacked. All packaging was taken away which is a huge bonus to. Highly recommend.

Reply from The Cotswold Company - Stow-on-the-Wold
Wonderful store
Wonderful store, beautifully laid out, great to be able to see the quality of the furniture which you can’t see online.
Great company with quality furniture
Great company with quality furniture. Slight admin issue regarding what we had ordered before delivery, but customer service dept sorted this out quickly.
Gary and Jake delivered our furniture- very polite and respectful of our property- excellent!

Reply from The Cotswold Company - Stow-on-the-Wold
Excellent service
Excellent service
In store allowed to browse at leisure
Smoothly taken through the ordering and payment process
Short waiting time for goods to arrive
Efficient polite delivery team
Furniture made and put into position
Thank you to Bobby and Yarik

Reply from The Cotswold Company - Stow-on-the-Wold
Excellent service from start to finish
Excellent service from start to finish, we placed our order in the Stow on the Wold (such a beautiful store!) all staff were super helpful and friendly. I was kept well informed of delivery status and the delivery drivers were amazing arrived right on time to the minute and were professional and friendly thank you Earle and Matt D!

Reply from The Cotswold Company - Stow-on-the-Wold
Friendly, efficient and on-time delivery - great !
Cotswold Company kept us informed at every stage and did what they said they would. Delivery arrived on time and in perfect condition. Charlie and Siu Pai who delivered were friendly and polite, sensitive of our home and efficiently brought in and set up the furniture. A great experience - Thank you !

Reply from The Cotswold Company - Stow-on-the-Wold
Five stars and well deserved!
We selected and purchased two items of furniture at the Stow-on-the-Wold showroom.The advice and service was exemplary, as is usual with Cotswold.
Today we took delivery and the furniture arrived well packed.The delivery men were Bernard and Ryan and they quickly unpacked and positioned the items where we required them.
Both gentlemen were efficient,polite and cheerful and fully complimented the overall experience of purchasing from the Cotswold Company.

Reply from The Cotswold Company - Stow-on-the-Wold
Friendly polite and considerate…
Friendly polite and considerate delivery staff Siu Pai and Mark assembled our dining table in no time. Very glad I didn’t have to do it.

Reply from The Cotswold Company - Stow-on-the-Wold
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