Massive thank you to Juliette and Charlotte at Fletton Folly for your support through our very stressful moving journey!! They really were the most empathetic and supportive duo we could have asked fo... See more
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At Countryside we pride ourselves on creating places where people love to live, with sustainable communities built to last. Whether you are looking for a suburban family home surrounded by green spaces or an apartment at the heart of the action in the city centre, we offer a wide range of new build homes to suit everyone. Customer Services contact details: https://www.countrysidehomes.com/contact-us/customer-services
United Kingdom
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Angel was fantastic - very knowledgeable and accommodating. Thank you so much for being so helpful and for sharing all of the information so clearly.

Reply from Countryside Homes

Reply from Countryside Homes
Patient, experience and professional sales consultant from their Marketing suite.

Reply from Countryside Homes
When I first went to enquire about houses available on the housing estate, Sharn was very helpful and honest regarding, prices, extras, and especially helping me with online issues I had to do, to help with reserving a property I really loved, very positive and helpful experience dealing with countryside homes.

Reply from Countryside Homes
I dealt with Jeremy and Katy, so patient so helpful and so kind to me . I cannot thanks them enough.

Reply from Countryside Homes
Great experience with Country side homes.
Staff are great.

Reply from Countryside Homes
Great Experience, Nicola was extremely helpful and analytic, highly recommended.

Reply from Countryside Homes

Reply from Countryside Homes
As a first-time buyer, I walked into this process with a lot of nerves and even more questions. I’d heard the horror stories about how stressful buying a home can be, but Countryside Homes truly made my dream come true.
The Process: Seamless and Supportive From the first viewing to the moment I got my house reversed, the process was impressively smooth. They seemed to understand that as a newcomer to the property market, I needed a bit more "hand-holding." There were no hidden surprises or communication blackouts—just a clear, guided path forward.
Quality of Information:
What really set them apart was the quality of the information provided. They didn’t just throw a stack of legal documents at me; they took the time to explain:
1. The timelines I should expect.
2. The specifics of the build and warranty.
3. The next steps at every single milestone.
The transparency was a breath of fresh air. It felt like I had a partner in the process rather than just a developer.
The Verdict
If you are looking for your first home and want a team that values your peace of mind as much as the quality of the build, I cannot recommend Countryside Homes enough. They took what could have been a daunting experience and turned it into a milestone I’ll never forget.
Many thanks,
Adekoya Ogunlewe and Olayemi Ogunlewe

Reply from Countryside Homes
Linda was very helpful. All my questions were answered. I arrived without an appointment. Linda was very accommodating.

Reply from Countryside Homes
I fell into the show room at Morella Woods Lenham from home searching locally. Meeting Sammy there was my great good luck. Immediately I felt at home. I did want a home in the area but something odd happened when I was there. Ducks fell into line, maybe that was it. Anyway it was something odd.
We started in a three bed show home then moved on onto another and then the last show home. The last show home had everything I had always wanted. I should add there is only me and my dog Denver.
I particularly needed a nice kitchen dinner looking out on the garden. Tick. Comfortable main bedroom and en-suite. Tick. Garage. Tick. What! Double garage!!! Amazing. I didn’t want a car barn at all. I can see the reason. But I didn’t want one. West facing garden? Of yes said Sammy. You want that one then. Pointing out of the front window to another of the same design. Want to look inside? 😃 I took a little time to look around. It’s a serious decision. But Sammy gave me space and it was easy in the end.

Reply from Countryside Homes
Very informative and took time to explain things. Appreciative of my personal situation. Extremely pleasant

Reply from Countryside Homes
Maria the sales consultant has been so supportive in finally realising my move to wolsey park

Reply from Countryside Homes
Craig Jones has provided a fantastic service at Saddlers Reach so far.

Reply from Countryside Homes
Unfortunately, it hasn’t all been positive. While the homes themselves are lovely, the attention to detail is lacking. Customer service has been disappointing and often rude. When faults were reported, issues were frequently dealt with poorly or patched up, only for the same problems to resurface months later, rather than being fixed properly the first time.
The only reason I have given three stars and not one, is because of Rhodri. He has always been approachable and supportive, not only throughout the purchase process but well beyond it. Even after leaving the site, he continues to help us with any queries we have. Rhodri truly made this journey memorable for us, and it’s a shame the rest of the company doesn’t operate to the same standard.
Dominique was a wonderful representative to share the details of Hepworth house
I really had a wonderful experience to learn about the development and give it more thought ~ big thanks

Reply from Countryside Homes
From start to finish total guidance & reassurance as a nervous first time buyer of countryside builds. Rhodri were so professional & had time for detail & conversations going above a beyond this gentleman needs to be recognised for his hard work with each individual customer very happy.

Reply from Countryside Homes
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