Countrywide hearing have been amazing through every step of the process. From initial consultation due to insurance claim to getting new hearing aids replaced due to not being happy with them. E... See more
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Countrywide Hearing are the UK’s leading Hearing Aid Validation and Replacement Specialists. Insurance companies and clients have been using our claims management and replacement services since 2012. As a trusted and independent company, we combine exceptional in-house product knowledge with Audiology replacement and aftercare. Our specially selected Audiologists offer appointments all over the UK, either in the comfort of your own home, or in a local clinic.
Contact info
30 Stanley Street, SA3 4NE, Swansea, United Kingdom
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
Replied to 100% of negative reviews
Typically replies within 1 month
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Countrywide Hearing provided outstanding service. I highly recommend them.
From the first contact to the successful completion of my insurance claim Countrywide Hearing provided outstanding service. I highly recommend them.
Excellent and very prompt service in…
Excellent and very prompt service in replacing my mum’s hearing aid via an insurance claim. All completed within one week. It was great to speak to an actual person on the phone. The appointment was confirmed and the audiologist who made a home visit was lovely and very kind with my mum. There was also a follow up visit 2 weeks later to check everything was ok. Which it was. Many thanks to all.
Exceptional care and thoughtful service
Exceptional care and thoughtful explanations provided by Floyd to ensure my elderly Mum’s hearing aids were professionally set up and that she understood the regular regime for optimal performance. Nothing was too much trouble, with timely updates on delivery and aftercare. We will definitely be customers for life and wholeheartedly recommend Countrywide Hearing.
Brilliant……
It is an absolute pleasure to find the business from point of contact through to post appointment, has covered all areas.
Appointment was made with ease and very quickly. Polite and courteous.
The audiologist was superb and thorough and as promised my device was delivered and fitted within a week. Absolutely outstanding. I’m not the easiest to deal with and expect high standards and I am glad to have found it here.
The extra touch was checking in with me a little time after the appointment to check if everything had been covered during the appointment, but also to ask if there were any questions I might have.
Well done….
It really makes a difference finding a business that provides and delivers with a smile.
Fabulous company they won't disappoint
Where did I start ,within hours of getting in touch with country hearing we recieved a call asking a few questions, what hearing aids we were interested, an home appointment was made within 3 days ,
Country hearing came to the home ,done hearing test ,set up hearing aids,within the hour we were very happy customers, everyone was so polite, helpful along the way,and we were reassured they would be there for us alway .so glad we pick this fabulous company ,thanks again
Excellent service from Countrywide…
Excellent service from Countrywide Hearing. Service was quick especially as I had lost a hearing aid. Audiologist appointment was quick and professional. I highly recommend all who were involved in getting me set up again. Thank you all.
Excellent company
Very good company to deal with. Paul, the Audiologist arrived promptly and was so patient and kind with my Mum who has macular degeneration as well as such bad hearing. All sorted within 45 minutes. Highly recommend thus company for hearing aids.
Totally professional start to finish
Totally professional start to finish, did not miss out on anything.
A refreshing change
In these days of poor customer service & chatting via virtual assistants, how reassuring to receive such a courteous, professional & helpful service from Countrywide Hearing .
Absolute first class service from the initial call to close out of the issue . Thankyou
The hearing aids are very good.
The hearing aids are very good.
The fist appointment before Xma 25.
Second appointment 26th January26.
A high quality experience
The Audiologist turned up on time he explained what he was tasked to do then proceeded to carry out the process of testing my hearing and matching the new hearing aid all very comfortably. A very efficient and good humoured experience.
Excellent customer service
From the moment countrywide hearing first got in contact through the insurance company after a hearing aid lost, they have been nothing but professional and informative. Peter the gentleman how carried out the fitting of the replacement hearing aid was also professional, polite and understanding. Can’t recommend them highly enough.
Pleasant and very efficient staff
Pleasant and very efficient staff. Skilled at listening. Could not have expected anything more, made what could have been a difficult situation very easy to negotiate. Thank you Nails by
From the initial contact by phone ( yes…
From the initial contact by phone ( yes I actually spoke with a real person straight away) the process on my claim was first class. It took 1 week from the phone call to the audiologist Paul visiting me at home with the replacement hearing aids, fitted very professionally.
Highly recommended
Countrywide hearing have been amazing…
Countrywide hearing have been amazing through every step of the process. From initial consultation due to insurance claim to getting new hearing aids replaced due to not being happy with them.
Everyone I have spoken with have been friendly, helpful and informative.
Highly recommend them.
The supplier of said hearing aids were absolutely not on the same level however but will all be rectified due to helpful nature of the staff at countrywide.
Excellent service from the whole team…
Excellent service from the whole team who gave a seamless service, I can’t praise them enough 10 out of 10 thank you
Outstanding and courteous service from…
Outstanding and courteous service from start to finish.
Most helpful and professional service…
Most helpful and professional service from the first contact
Very efficient and swift service
Very efficient and swift service. Excellent engagement with audiologist (Paul Jepson). Can highly recommend.
Hearing Restiredr
The gentlemam who visitred me at home (Mr Ferris) ws first class.He was cheeful and polite. Hw fitted and testedmy new hearng sids in a thoroughly professionsl way. I wish I could say the same aabout SAGA and my telephone ecperience with them' iIt was like talking to a robot.I was passed from one extension to anpther as no-one seemed to know what to do
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