This was an international purchase agreement. These types of transactions can take weeks to conclude. With COUTIE, I paid for the product and received in about two weeks. Packaging was great. Cus... See more
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See what reviewers are saying
Communication around receiving my order and an expected delivery time would have been welcomed. I understood the timeframe that's given for custom products, but it would have been nice to know. As l... See more
Shoes are awesome. It took some time for them to deliver them from Germany to the US but so there were a few days between ordering and the box finally being marked as shipped but from then on things h... See more
I had a query on the sizing for a pair of trainers I ordered. They were a gift for someone else, so I requested clarification on something. I received a clear and easy to follow answer within a few ho... See more
Company details
Written by the company
Ready-to-wear label from Stuttgart, Germany creating modern menswear with a strong focus on quality, fit and innovation for an every day living. The Coutié customer always gets more than what he pays for.
Contact info
Boeblinger Strasse 149, 70199, Stuttgart, Germany
- mail@coutie.com
- www.coutie.com
4.6
Excellent
367 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, shipping made the next day and arriving in two days.
13 June 2024
Unprompted review
Excellent
Great customer service, excellent product, fast delivery, thoroughly enjoyed it!
26 May 2024
Rapid shipping
Rapid shipping. Order came within two days of ordering. Love the shoes, and the package and and box came in immaculate condition!
26 May 2024
All went as expected
22 May 2024
Unprompted review
Great product with fast delivery!
10 May 2024
Unprompted review
Reply from Coutié
Hi Lamar,
I'm very sorry you have to wait that long. In case you did not recognize, you ordered a "made to order" product, which usually takes 2-3 weeks until it gets shipped out, as noted in the product description.
We'll now also reach out by email to better assist you and to make sure everything will be fine :).
Best regards
Coutié Customer Service
Happy with their services
Happy with their services, shipping and the product I ordered
PS: International return shippings are quite expensive.
1 April 2024
Unprompted review
Very helpful
Very helpful, I didn’t realise the wait time when ordering so messaged and they made sure it arrived before my partners birthday! And he absolutely loved his vans
1 April 2024
Unprompted review
All perfect
The product is perfect, the delivery was quick, the packaging is excellent. Nothing to say except I strongly recommend
4 April 2024
Unprompted review
Excellent and very professional service!
4 April 2024
Unprompted review
I bought those limited edition Vans for…
I bought those limited edition Vans for my partner and he absolutely loves them. I had to wait few weeks for the shoes to be back in stock but once purchased it took a couple of days to have them delivered.
4 April 2024
Unprompted review
Perfect purchase
Perfect purchase. Vans sneakers as described. Fast delivery. Thank you.
3 April 2024
Unprompted review
great fast delivery
great fast delivery, had to contact t customer services with a problem about my home address, was dealt with instantly
13 March 2024
Unprompted review
Great but bad
Product is as expected. Cool shoes. But delivery time and (lack of) updates not so much….
23 February 2024
Reply from Coutié
Hello Soren, you may not have seen the delivery time information for the product you ordered. You have ordered a “Made to order” product, which has a delivery time of 2-3 weeks. The information about this is in the product description. But we're happy that you're happy with the shoes :).
Very bad quality!
Very bad quality!! The first time that I cleaned it manually… the yellow line stained the white part. Expensive shoes - bad quality!
23 February 2024
Unprompted review
Reply from Coutié
Hi Oscar, we are very sorry to hear that you have a problem with one of our shoes. I can truly understand you are very disappointed at this point. You ordered a custom shoe and we strongly recommend not cleaning the sidestripes as stated on the product page and care instructions flyer that you received. It seems like you didn't follow this specific note. We'll reach out to you by email to see if we still can help you.
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