Coutié Reviews 

367
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was an international purchase agreement. These types of transactions can take weeks to conclude. With COUTIE, I paid for the product and received in about two weeks. Packaging was great. Cus... See more

Rated 4 out of 5 stars

Communication around receiving my order and an expected delivery time would have been welcomed. I understood the timeframe that's given for custom products, but it would have been nice to know. As l... See more

Rated 5 out of 5 stars

Shoes are awesome. It took some time for them to deliver them from Germany to the US but so there were a few days between ordering and the box finally being marked as shipped but from then on things h... See more

Rated 5 out of 5 stars

I had a query on the sizing for a pair of trainers I ordered. They were a gift for someone else, so I requested clarification on something. I received a clear and easy to follow answer within a few ho... See more

Company details

  1. Clothing supplier
  2. Clothing Shop
  3. Jeans shop
  4. Men's clothes shop

Written by the company

Ready-to-wear label from Stuttgart, Germany creating modern menswear with a strong focus on quality, fit and innovation for an every day living. The Coutié customer always gets more than what he pays for.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

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No recent history of asking for reviews

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4.6

All reviews

(367)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, great value

The ordering process was simple, the shoes arrived right on time when they said they were, and the product was flawless. Overall incredibly happy with the experience and product.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

fantastic.

fantastic.
excellent product, well made but above all very fast delivery.
Placed the order from Italy and arrived after 2 working days

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Just perfect!

Ordered the shoes and received them in just 4 days. Shoes were like on the pictures. New clean and in the original Box. I can highly recommend this Shop.
Great buyer experience!!

8 August 2023
Unprompted review
Rated 2 out of 5 stars

Really slow postage

Really slow postage, been 3 weeks and still have not received the parcel

1 July 2023
Unprompted review
Coutié logo

Reply from Coutié

Hi Nick,
I'm very sorry you have to wait that long. In case you did not recognize, you ordered a "made to order" product, which usually takes 2-3 weeks until it gets shipped out, as noted in the product description. 
Your order was sent out to Australia (from Germany) after 6 days and a first delivery attempt by DHL Express happened 4 days later (on July 11th), but they could not reach you. The tracking says that the order is out for delivery again today. Just check the tracking to stay uptodate.
We'll now also reach out by email to better assist you and to make sure everything will be fine :).
Best regards
Coutié Customer Service

Rated 5 out of 5 stars

Easy, fast and just perfect!

Placing the order was easy and my order was shipped much faster than I expected. The shoes are absolutely fantastic and they arrived in perfect shape, since they were packed very well. Would definitely buy again from this shop. Thanks!

23 June 2023
Rated 5 out of 5 stars

Helpful team, great product

I had a query on the sizing for a pair of trainers I ordered. They were a gift for someone else, so I requested clarification on something. I received a clear and easy to follow answer within a few hours, and which made me feel a lot safer ordering. And of course, they fit the recipient very well!

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Be Adventures-Take a Chance! "Perfect 5 Stars"

Absolutely love my order...I love Vans sneakers and pretty much buy a pair at least once a month. I saw these Vans, saw that I didn't recognize the company "Coutie" Pondered for a couple of days, but something keep bringing me back. So I took that chance. So glad I did, fast service, fast delivery, high quality pair of new Vans.

15 June 2023
Unprompted review

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