Please DO NOT buy insurance with them, they don't have any intentions to settle any claims they just keep drag it for unnecessary and sounds very strange. I been made foolish decision by buying insura... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... See more
Company replied
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... See more
Company replied
Bought gadget insurance from Cover Cloud online (June 2024). I chose this product from Cover Cloud because I couldn’t find insurance for my HP laptop with other providers. Website was very user frie... See more
Company replied
Company details
- #99 of 139 best companies in Insurance company
- #57 of 66 best companies in Travel Insurance Company
Written by the company
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Contact info
Minories 30-33, EC3N 1DD, London, United Kingdom
- www.covercloud.co.uk
4.5
Excellent
699 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website easy to understand and price…
Website easy to understand and price was very reasonable thanks
13 December 2025
Reply from CoverCloud
Dear Stephen,
Thank you for your five-star review.
We’re delighted to hear that the setup was straightforward and that you feel the service offers good value. We really appreciate you taking the time to share your experience with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Alan,
Thank you for your five star review and ongoing custom.
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear William,
Thanks so much for your feedback!
We’re pleased to hear you found the setup easy and the service good value, and we really appreciate you taking the time to share your experience!
Kind regards,
The CoverCloud Gadget Insurance Team
Great company
Nice and easy to get our handsets insured. Also I have had to claim in the past and that is also easy to sort out.
29 October 2025
Reply from CoverCloud
Dear Zoe,
Thank you so much for your kind words!
We’re delighted to hear that getting your handsets insured and making a claim were straightforward experiences. It’s exactly what we aim for, so it’s great to know we delivered.
Thanks again for taking the time to share your feedback, it means a lot!
Kind regards,
The CoverCloud Gadget Insurance Team
quick and direct
6 November 2025
Reply from CoverCloud
Dear Anthony,
Thank you for your review. We’re glad to hear you had a positive experience when arranging your cover.
Kind regards,
The CoverCloud Gadget Insurance Team
Very helpful
4 November 2025
Reply from CoverCloud
Dear Beauty,
Thank you for choosing CoverCloud as your gadget insurance provider and your 4-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Good value and easy to renew each year.
24 October 2025
Reply from CoverCloud
Dear Patrick,
Thank you for your review and for renewing your gadget insurance policy with us. We’re glad to hear you’ve found our cover good value with a straightforward renewal process.
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Eileen,
Thank you for your 5-star review. We’re delighted to hear you’re happy with your experience.
Thanks again,
The CoverCloud Gadget Insurance Team
Great service
Great service. I had a question on proof of purchase which was answered promptly. Thank you. 👍🏻
15 October 2025
Reply from CoverCloud
Dear Sheena,
Thank you for your great feedback!
We're always happy to help so if you ever need anything else, don’t hesitate to reach out.
Thanks again for your kind words and the thumbs up! 👍🏻
Kind regards,
The CoverCloud Gadget Insurance Team
Good experience
My experience was great.They approved my claim within 2 days and fixed my phone in 72 hours.
16 October 2025
Unprompted review
Reply from CoverCloud
Dear Anna,
Thank you so much for your kind words and for sharing your experience!
We're thrilled to hear that your claim was approved quickly and your phone was repaired within just a few days — that's exactly the kind of service we aim to provide.
Thanks again for choosing us!
Kind regards,
The CoverCloud Gadget Insurance Team
Quick and easy to sign up 👌
1 October 2025
Reply from CoverCloud
Dear JB,
Thank you for choosing CoverCloud and your 5 star review! It's great to welcome you onboard.
Kind regards,
The CoverCloud Gadget Insurance Team
Reliable and prompt service makes this…
Reliable and prompt service makes this company good to deal with.
18 August 2025
Reply from CoverCloud
Dear Una,
Thank you for your five-star review and kind comments. We truly appreciate your feedback, it means a lot to us!
Kind regards,
The CoverCloud Gadget Insurance Team
easy to use insurance
29 September 2025
Reply from CoverCloud
Dear David,
Thank you for choosing CoverCloud as your gadget insurance provider and for your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Jenny,
Thank you for renewing your gadget insurance with CoverCloud and for your five star review.
We're pleased to provide you with cover for another year.
Kind regards,
The CoverCloud Gadget Insurance Team
Easy to apply
23 September 2025
Reply from CoverCloud
Dear Toya,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5-star review.
It's great to welcome you aboard.
Kind regards,
The CoverCloud Gadget Insurance Team
Very quick and easy to set up
24 September 2025
Reply from CoverCloud
Dear Pamela,
Thank you for your 5 star review, we're glad to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Everything was very easy and straight…
Everything was very easy and straight forward, it ws incredibly easy to sign up for a new policy. Very highly recommended - thank you!
20 September 2025
Reply from CoverCloud
Dear David,
Thank you for your five star feedback. We’re pleased you found the set-up process simple and quick. Your comments and recommendations are greatly appreciated.
Kind regards,
The CoverCloud Gadget Insurance Team
The right information for my voice
I find the right way of doing the form and get the right information for my phone.
18 September 2025
Reply from CoverCloud
Dear Berwyn,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5-star review.
It's very much appreciated!
Kind regards,
The CoverCloud Gadget Insurance Team
Fast, Honest & Hassle-Free – Highly Recommend!
I’ve been with Cover Cloud for nearly three years now, and recently had to make a claim after accidentally damaging the screen on my phone – a device worth close to £2,000. Just replacing the screen alone would have cost me over £800, so I was really hoping the insurance would deliver.
Like many people, I’d always wondered what the claims process would be like – and I’m genuinely impressed.
The whole experience was quick and straightforward. I submitted my claim online, answered a few simple questions, and received pre-approval without any issues. I sent off my phone, and within just three days, it was returned to me fully repaired and looking brand new.
No delays, no hidden complications – just a smooth, professional service from start to finish.
I couldn’t be happier and will definitely continue using Cover Cloud. Thank you for being a trustworthy and reliable company.
27 August 2025
Unprompted review
Reply from CoverCloud
Dear Josh,
Thank you for your kind words and for being a loyal CoverCloud customer for nearly three years, we truly appreciate your ongoing trust.
We’re delighted that your recent claim experience was smooth and hassle-free. It’s great to know that our online process, quick turnaround, and repair quality exceeded your expectations, especially for such a high-value phone.
Your feedback means a lot to us and will be shared with the team — it’s incredibly rewarding to hear we’re making a real difference.
Thanks again,
The CoverCloud Gadget Insurance Team
Good timely reminders and competitive…
Good timely reminders and competitive rates for excellent cover. Easy no fuss renewal
13 September 2025
Reply from CoverCloud
Dear Dawn,
Thank you for renewing your gadget insurance with CoverCloud and your 5-star review! We're pleased that you had a good experience online when renewing!
Kind regards,
The CoverCloud Gadget Insurance Team
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