We've been with CoverForYou for over 3 years now on a multi-trip plan, and cannot recommend it highly enough. Thankfully, we've only ever had to claim on it once due to cancelled flights writing off o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've used coverforyou for travel insurance quite a few times but have never had to contact them by phone before today. The call was answered immediately after i chose from the initial selections and s... See more
I called up to cancel a policy as I had found another provider who was cheaper. The guy (didn't ask his name) was friendly, personable and professional. He made the whole process smooth and easy.... See more
Dexter was the agent who answered my call he listened then took the necessary action to resolve my issue and explained in a way I understood. Would recommend both the company and Dexter to anyone
Company details
Information provided by various external sources
CoverForYou are an online travel insurance specialist. We aim to offer some of the best value insurance products in the UK and abroad by ensuring our products are the perfect balance between price and benefit levels.
Contact info
4.6
Excellent
20k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and helped with all…
Very helpful and helped with all hurdles.great employee for your company
15 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Anca to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this timeto remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s,Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Susie
Susie, tried a few variations to get a better price for my policy upgrade....friendly and helpful.
15 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Susie to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Quick response to my question very…
Quick response to my question very efficient and friendly
15 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Very efficient, professional and helpful
Very efficient, professional and helpful and I was able to increase the travel zone on my daughter's policy within a matter of minutes, whilst following due care around data protection.
14 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Susie to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the bestpossible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Helpful and efficient service.
Contacted on a few occasions regarding travel insurance queries. Staff are always very helpful and efficient. Very happy with the service provided.
14 August 2024
highly recommend
Great company, gives you options to extend certain areas, like gadgets etc
I've used these guys for the past 4 years and would highly recommend
14 August 2024
Fair price for good level of cover
Simple website, easy to make comparisons and to change / update policy. Grateful I've never needed to claim but at least feel fully covered at a fair price.
14 August 2024
Susie was super helpful and very…
Susie was super helpful and very knowledgeable. Much appreciated indeed.
14 August 2024
Excellent customer service from Susie
Excellent customer service from Susie. She dealt with my query quickly and efficiently and suggested an app that would potentially save me time and a lot of fuss.
14 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback to Susie to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
The person I spoke to was extremely helpful
The person I spoke to was extremely helpful and made the process of making changes to my policies and taking out a new one very easy.
13 August 2024
Suzy was very helpful
Suzy was very helpful, made me feel relaxed and took the stress out of what was a worrying phoonecall for me to make.
13 August 2024
Very helpful discussion on the phone…
Very helpful discussion on the phone with Tomas who was able to answer all of my queries immediately
13 August 2024
Second time I have used them
Used them earlier in the year for a single trip. After my trip they checked in with me. I have now booked a multi trip insurance. I have a pre existing condition, the premium and coverage appears good to me.
13 August 2024
Highly Recommend
We had an amazing experience with CoverForYou - my wife had pregnancy complications that result in us not being able to fly. CoverForYou we able to got 99% of what we had spend back.
Very helpful staff and great cover.
13 February 2024
Unprompted review
Travel insurance
From start to finish was a very easy website to navigate and easily understood
12 August 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.