CPI Moling Ltd Reviews 

94
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a really positive experience with this company. Their communication was great from start to finish and they kindly squeezed me into their schedule to help me meet a tight deadline. Harry and h... See more

Company replied

Rated 5 out of 5 stars

CPIMoling were quick to do a survey and came two weeks later to lay a new pipe following a leak under our kitchen sink. The workmen were quick and efficient, leaving everything neat and tidy. I was i... See more

Company replied

Rated 5 out of 5 stars

We needed a new mains waterpipe fitted ASAP as the old one which was under a stone floor starting leaking. CPI provided a professional service. The team were incredibly courteous and we can hardly no... See more

Company replied

Rated 5 out of 5 stars

We needed a new water main pipe fitted due to a leak. 20m from stopcock in path to garage. Harry came out and quoted on the Friday and they started on the Monday and completed the work on the Tuesday... See more

Company replied

Company details

  1. Utilities contractor
  2. Civil Engineering
  3. Excavating Contractor
  4. Gas installation service
  5. Water utility company
  6. Water Works

Written by the company

Established in 1989, CPI Moling has grown into one of most competitive installers of underground pipes and cables in the South of England. Initially providing Water/Gas services to domestic properties, to now carrying out major projects which entail Open trenching and Thrust Boring for the installing Water, Gas, Ducting, Pumped sewer and data conduits to all manner of customers, large and small.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(94)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy witihCPI Moling

Very happy witihCPI Moling. They came and figured out where the leak was coming from - not the shower but front drive! Quickly and efficiently sorted out the problem which also included having to take up and reinstall the block paving. Also fixed another leak that had started. They were hardworking and cleaned up well at the end of the day. Would recommend and use again.

1 August 2024
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Hi Isabelle, thank you for the review. I am pleased we managed to sort the issue as everything pointed to it being on the incoming pipe but we didn't know until we started. Should you need us again, please give us a call.

Rated 5 out of 5 stars

New mains water supply pipeline.

Had CPI Moling in to lay a new mains water supply pipeline last week. Honestly cannot praise them enough. Allan came out to quote for the job and was friendly, honesty and not pushy at all. He listened to our concerns and was able to reassure us that the installation would be possible. The workers who came out to fit the pipe were friendly and polite. The job ended up being more difficult that originally thought but CPI Moling send additional resource to ensure that the job was complete within the agreed timeline so that we weren’t inconvenienced with reduced access etc. A week on and Allan has checked in to ensure Southern Water have come and done their connection. Overall they were excellent. Would definitely recommend.

29 August 2024
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Hi Amy, thank you for the review. It was not the easiest but I am pleased we could get it all done for you. We appreciate you being understanding and we could still get the work completed within the day. Should you need our services again, please do not hesitate to contact us.

Rated 5 out of 5 stars

New water main

A great service start to finish! It’s been a pleasure working with Harry from CPI Moling and the team and it was great project delivery. The teams hard work was much appreciated and am sure we will use you again in the future.

29 August 2024
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for the review Rob, we are grateful for taking the time. We look forward to working together in the future should you need us again.

Rated 5 out of 5 stars

The speed once booked was amazing

The speed once booked was amazing. All the workers were friendly and helpfull. We were concerned the the whole path would be damaged, three neatly cut holes were cemented over very neatly. Thank you.

17 July 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review. We are pleased we could get the work completed for you quickly and to your satisfaction.

Rated 5 out of 5 stars

Excellent service

Alan,was very professional and offered advice on our potential issues with water leaking on mains going from water meter elbow,workmen arrived the next day and carried out the work ,job done no more problems

15 July 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review and the great feedback of our recent works. Please do not hesitate to contact us should you need our services again.

Rated 5 out of 5 stars

Extremely professional

Extremely professional. The team at CPI Moling are responsive, good at communicating, they do an excellent job and leave the site tidy. They stick to schedule, arrive on time and do their best to get the job done exactly how the customer wants it even when that makes the job slightly more difficult for them. I would thoroughly recommend this company.

15 July 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for taking the time to review or recent works. We really are really pleased you are happy with our service. Should you need us again in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Amazing service

Allen and the team were amazing. So quick to help me and really tidy workmanship
Would absolutely recommend 👍

4 June 2024
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review, we really appreciate the positive feedback. Should you require our services again, please do not hesitate to contact us.

Rated 5 out of 5 stars

Cpi Molding were efficient

Cpi Molding were efficient, professional and friendly. I needed my paved driveway taken up, by the end of the day the drive looked perfect, as if no work had ever been done. Very impressive

11 June 2024
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Hi Tracy, we really appreciate you taking the time to review and we are pleased you are happy with our work! Should you need us again you know where we are.

Rated 5 out of 5 stars

Real good company

They arrived on time, they were very efficient. The employees were very nice. The job was completed with no fuss. We were kept informed about what was going on and they sorted next steps for us.

21 May 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Hi David, Thank you for taking the time to review our recent works. We appreciate the feedback and if you need our services again please do not hesitate to contact us.

Rated 5 out of 5 stars

Efficient

Efficient, professional and tidy.

26 April 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for the review Paul, we really appreciate it.

Rated 5 out of 5 stars

Stopcock and water supply efficiently renewed

Responded very quickly to telephone request and Harry came round to assess work involved and quote a price. We were very grateful to you for fitting us in on a Saturday, in spite of your extremely busy schedule.
Work was carried out very quickly and efficiently, connecting a new water supply to the house. We would certainly recommend your professional and pleasant team.

13 April 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review, we are happy you are pleased with completed works and glad we could fit you in quickly. Should you ever need our assistance in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Work was good.

Work was good, the workmen polite and helpful and the finished job excellent.

28 March 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Hi Denise, Thank you for your review and taking the time to give us feedback.

Rated 5 out of 5 stars

Fantastic job putting in new water supply

Fantastic job putting new water supply from street to house - highly organised, highly professional, very responsive, incredibly tidy, very quick.

22 February 2024
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review Duncan, we appreciate you taking the time. We are pleased you are happy with our service.

Rated 5 out of 5 stars

Installation of new water pipes

From the start the company was efficient and quick. The job that was done was carried out fast and on schedule and the site was left extremely tidy at the end. I could not fault the company or the team on site. First class job!

22 November 2023
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for taking the time to review our recent works we appreciate the feedback.

Rated 5 out of 5 stars

Very helpful company

Very helpful company, worked hard during adverse weather conditions to get the job done.

21 November 2023
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review, the weather has not made recent works easy but we always get there.

Rated 5 out of 5 stars

We had a leak in the pipe between our…

We had a leak in the pipe between our house and the water meter. The pipe needed to be replaced. I contacted two moling companies. One never got back to me, Harry from CPI Moling did. He quickly put our worries at rest and arranged a time that suited Southern Water to do the work. On the day, Harry was there to introduce us to the men putting in our new pipe. There were problems, like having to drill a hole in the floor at the back of a kitchen unit so as to get the new pipe under a lintel that supported the kitchen wall. But they just got on with it. Absolutely no damage was done to the unit, and the garden was left as they found it. The cost was much less than we feared and I have no hesitation in recommending Harry and his team. Brilliant. Don’t go with anyone else!!

17 November 2023
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Hi Steve, Thank you for taking the time to review our works. We are very happy we could remove the stress as much as possible for the process and ease your concerns. Should you ever need us in the future we would be more thank happy to quote for your requirements including Gas, Ducting or Cables.

Rated 5 out of 5 stars

Fantastic to deal with

Fantastic to deal with. Understood the time critical nature of the situation and went the extra mile to resolve. Professional, tidy and now trusted. Thank you!

7 November 2023
CPI Moling Ltd logo

Reply from CPI Moling Ltd

That's no problem at all, we really appreciate the review - Should you need us again we would only to happy to quote! We also do Gas, Cables and Ducting.

Rated 5 out of 5 stars

I highly recommend Harry & team at CPI…

I highly recommend Harry & team at CPI moling. After being let down several times by other companies I was pleased to find CPI to replace our service pipe due to a leak. From my initial enquiry, Harry was really helpful. He visited our property the following day, discussed what needed doing, the process & I had a quote in my inbox the following morning.
His colleagues who fitted the new service pipe worked incredibly hard, without any breaks & considering the work they had to do to fit the new pipe, you wouldn’t even know! Very tidy!
It makes such a difference having a company who has really good communication with their customers. From what was quite a stressful time trying to sort out at the beginning, Harry & the team took that stress away. Thank you!

3 November 2023
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for taking the time to review the recent works, we are pleased we made the works as stress free as possible. Should you need any further assistance please do not hesitate to contact us.

Rated 5 out of 5 stars

CPI Moling Ltd…Replacement water Pipe.

Harry and the team from CPI Moling Ltd were promt, provided good workmanship and left the site neat and tidy. The total cost was exactly as quoted for the work carried out. I would happily recommend CPI Moling Ltd to family and freinds needing this type of work.

13 October 2023
Unprompted review
CPI Moling Ltd logo

Reply from CPI Moling Ltd

Thank you for your review and the feedback is very much appreciated. We are glad you are pleased with our service and should you need any assistance in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look