I bought a lamp which unfortunately was missing a plug. The company were so helpful and went out of their way to put the problem right. I would certainly recommend them. I am delighted with the lamp a... See more
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See what reviewers are saying
My LightCraft Twin Tube Professional Task Lamp works well - bright and flexible lighting, fits securely on desk. Delivery was within a couple of days, no complaints there. Only complaint is that the w... See more
My craft lamp arrived very promptly around 2 days after I ordered it. Delivery company kept me informed of it's progress en route. Very pleased with purchase. (Daylight ultra slim XR).The lamp is well... See more
Recently I have been finding it difficult to obtain a decent level of light at my workbench and have tried numerous tes to find a solution. A friend suggested I try the Tripple Bright Lamp from Craft... See more
Company details
Contact info
Unit 7a Manor House, Manor Road, BA11 4BN, Frome
- 01373454448
- jerry@craftlamps.co.uk
- www.craftlamps.co.uk
I bought a lamp which unfortunately was…
I bought a lamp which unfortunately was missing a plug. The company were so helpful and went out of their way to put the problem right. I would certainly recommend them. I am delighted with the lamp also. Thank you ?
Very happy customer
Good price, fast delivery, excellent product. Very happy customer.
Arrived quickly
Arrived quickly. Great product. Great service. Nothing negative to say.
Total catastrophe
We have not been able to make the lamp work, and apart from an initial email suggesting that we push the bulb further in we have had no response or suggestion about how to proceed. We are considering going to the small claims court as the company is not responding to us.
Ottlite 3-in-1 Craft Lamp
Apart from not replying to my email enquiry, the buying process was very quick and easy. My purchase arrived, easy to put together and very good value for money. My only issue is that the light is so bright you could really do with a diffuser to tone it down a bit!
Delivery a bit slow due people being…
Delivery a bit slow due people being away but once they returned item was received the next day.
All in all very good.
A brilliant purchase
My craft lamp arrived very promptly around 2 days after I ordered it. Delivery company kept me informed of it's progress en route. Very pleased with purchase. (Daylight ultra slim XR).The lamp is well made, has a long reach & a good sized viewing circle. The 1.75x magnification is perfect & the illumination very even. Makes sewing & other close work so easy. Not a cheap product but I think it will last a long time. Highly recommended.
Great customer service and quality …
Great customer service and quality products.
Great service
Great service, versatile lamp, ideal for our furniture painting workshops and mood lighting the rest of the time in our tearoom
Quick delivery and a quality product
Excellent service all goods arrived in …
Excellent service all goods arrived in very good packing and service very quick thank you
Quickly ordered
Quickly ordered, dispatched and delivered with no hassle or fuss. Quality of lamp - outstanding.
the order came with the speed of light
the order came with the speed of light, I have only had it for one week
but so far, it is exactly what I wanted
thank you so much
Chris Clarke
good service would use again
Great service
Great service, prompt delivery & excellent product. Have ordered before & will order again in future
A brilliant example of what on line shopping should be like
I received my purchase within 48 hours of ordering, the price I paid was the best I could find in the UK on line, the light itself is brilliant for model making and makes life a lot easier.
I cannot recommend this company high enough, this was a perfect transaction and an example of on line shopping of the highest order, there are a lot of on line shops that could learn a lot from this company. I would not hesitate to shop with again.
Quick easy service
Quick easy service, prompt delivery. Will definitely use this company again
No problems = excellent satisfaction
No problems - excellent satisfaction
I would recommend this company they are …
I would recommend this company they are good service the only complaint is fed x they are terrible at delivering the stuff but the purelite 3 in 1 is perfect would recommend to any crafter who does parchment craft best one I have brought the other make I brought from another company was sent straight back
Very efficient delivery
Very efficient delivery, received very quickly and in perfect condition. Well informed at each stage. Item was very well described with good photos. I would use this company again without hesitation and would definately recommend.
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