Beautiful quality. Very comfortable, I opted for size M/L so I have full coverage around my neck area and face. Super for the current heat wave we are experiencing , full protection from the sun whil... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #277 of 601 best companies in Clothing Shop
- #70 of 128 best companies in Activewear shop
- #58 of 87 best companies in Outdoor sports shop
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another great Craghopper product
I am a big fan of Craghoppers, love everything they sell, in fact have bought most of it . Quality, price, service excellent
Good product..no complaints
Good product, well priced, introductory discount. Delivery to Northern Ireland was acceptable.Website purchase easy to use.
No complaints
Very happy with all the trousers and…
Very happy with all the trousers and shorts that I’ve received. Fit true to size. Good quality. Agitated for purpose.
May use AI-assist with repliesRead more
Not what I ordered
Ordered kiwi classic trousers as I find the leg pocket useful but was sent stretch that does not have a leg pocket.

Reply from Craghoppers
The whole experience was stress free
Quality service and very happy with my…
Quality service and very happy with my purchase.
Great Service
The order was prepared quickly and dispatched promptly. First class service and products excellent quality.
Easy to order
Easy to order, kept informed of orders progress. Well packaged and arrived in good condition. Trousers are excellent quality and I will order again
Excellent serice.
great products at a good price, quick dispatch and delivery, would recommend.
I did not receive my order
I did not receive my order, then had an email from Evri to say that my package had 'been damaged' and could not be delivered. They sent me a claim note and said I should contact Craghoppers Customer Service who would resend my order and claim from Evri. I contacted Craghoppers Customer Service immediately, then again two weeks later and have had no reply. Not even a holding/automatic reply. So no idea whether it is or will be dealt with. QED, not a happy customer at this time.

Reply from Craghoppers
Still not received my items nearly 2…
Still not received my items nearly 2 weeks after purchasing. Terrible delivery service by Evri !

Reply from Craghoppers
Love the shorts
Love the shorts - great combination of comfort (stretch) and practicality (pockets) whilst looking smart. Fit my usual size perfectly. PS not impressed with Evri delivery though - took about a week!
Bought some walking sandals and they…
Bought some walking sandals and they were beautiful, unfortunately they were too narrow, returned them and on the same day of sending back my refund already on its way, excellent service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







