Craig Atkinson Removals Reviews 

237
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report excellent service, highlighting the professional, friendly, and incredibly efficient staff from start to finish. People frequently noted that nothing was too much trouble, as teams handled belongings with exceptional care and attention. The company's excellent communication and reassuring approach helped alleviate stress, making moving days feel much easier and well-managed. However, some customers also noted the teams' ability to expertly navigate challenging situations, such as difficult access or demanding conditions, consistently delivering excellent service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team as professional, supportive,... See more

Service

Customers had positive experiences with service, describing it as excellent, professional, and efficient from... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Craig, Jodie and their team. They safely packed and stored our belongings for us for over 12M and then delivered them all to us when our new house was ready. Nothing was too mu... See more

Rated 5 out of 5 stars

Craig's team of Andy and Kieron facilitated our house move yesterday. They were friendly, timely and professional, even when they had two heavy settees to carry up two flights of stairs! We would defi... See more

Rated 5 out of 5 stars

Absolutely brilliant service. I used this removals company to move my things into a storage container, and they were outstanding from start to finish. They took extreme care with everything — f... See more

Rated 5 out of 5 stars

I can’t recommend the firm highly enough. They managed to fit me for a removal date with only 7 days notice, allowing me to be in my new house before Christmas. The team, Mark, Lee and Karl were amazi... See more


Company details

  1. Delivery Company

Written by the company

Here at Craig Atkinson removals we provide a stress free home removal service. Whether you need to move locally or nationally we have various different options to suit your budget. We have been in the industry collectively for 15 Years. With the experience we hold we can almost guarantee that the service we provide will ensure that moving day will run as smoothly as physically possible. Some of the services we offer are as follows: - Home Removals local - Home Removals national - Free estimates (requires home visit) - Full or part packing service - Boxes supplied (new or used) - Dismantle and assembly service - Store pickups - Small storage solutions We have full insurance for hire and reward , goods in transit (up to the value of £10000), public liability insurance (up to the value of £1m) Our vehicles are fully equipped with protective transit blankets, strapping and webbing to ensure your goods are looked after as they was our own. Rest assured from the moment you call our office to the last box going into your new home, we will maintain a professional and friendly service throughout - you will not be disappointed. Thanks for reading, Craig Atkinson Removals Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuinely a superb service provider

Genuinely a superb service provider. No breakages, scuffs or scrapes. We paid extra for the dismantling and reassembling service. When it transpired they could remove the item of furniture in one piece, they refunded the money for that additional service, no questions asked.

Can’t recommend this removal firm enough

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Craig and team provided a superb service with a house move and house clearance. The guys that did the removals and house clearance worked solidly for over 4 hours, never even stopping for a brew.
I thoroughly recommend Craig Atkinson Removals.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

If you want the best, pick Craigs team... …

From the moment Craig arrived to give us a quote, to the day that Jodie, Steve and Corey came in to pack everything up to move us to our new home, they have been amazing.
We was dreading moving, especially as we had only moved 18 months previous. But Craig and his team went out of their way to make everything run smoothly. Not only did they empty my 3 bed house. They also emptied my attic with over 50 boxes of lego, and our garage, with my husbands 1001 tools. And they did it all with a smile on their face. They were all so polite and professional, and if you want the best in removals then Craig and his team are it.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Removal men were on time, helpful, tidy and careful.
They got the job done without any issues, didn’t complain and offered us the opportunity to move things around a bit to see where we liked things at the new place.
Would highly recommend if you want a professional service. The rate was competitive too.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Thanks for all your hard work today

Thanks for all your hard work today, you made moving house for my mum so easy. Nothing was too difficult, you were so accommodating and kind. We appreciated the time you took to ensure the furniture was in the right place.
I would certainly recommend you to anyone looking for a friendly, family run removal company, to help you on a busy move. No stress at all 🎉

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Efficient & professional service

Efficient, professional service from start to finish. From the point Craig visited our property & prepared the quotation to the removal day we felt supported & reassured. The team on the day were punctual, friendly, professional & nothing was too much trouble. Made what was a stressful experience that much easier. Would definitely recommend the company & have given it 5*

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing friendly service

From start to finish the experience with Craig was second to none, he came and quoted promptly and explained the whole process to myself,
I opted for the packing service as well which took all the stress out of the move and everything was packaged carefully with no breakages,
The lads turned up bang on time on the day of removal and worked tirelessly packing the van and then unloading on the other end, they took pride in their work with no marks left in the new home,
I couldn’t recommend this company enough value for money was next to none with the service received.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to use for safe removals

Excellent company to use with a brilliant team and service. Great communication from the very beginning with a house visit and pricing. Arrived on time on the day where everyone was more than helpful and went the extra mile to move us on what was a stressful day, always being cheerful with nothing too much trouble. Moved in all safe and sound, professionally and on time. Would absolutely recommend and use again. Thank you an A++++++ service

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great communication and easy to work with, on time and very respectful. Completed the move and everything was fine. Great company and employees

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Craig Atkinson Removals carried out our house move late November 2024, they arrived on time on the day and the three guys were absolutely fantastic, within two hours the house was empty with all our items neatly and safely packed into three vehicles, at the other end our items were promptly placed into the rooms of our choice, the guys were not deterred even when we had to take out the front window to allow access for the sofa, the guys were very friendly, polite and courteous and nothing was too much trouble. I withheld posting a review until I had unpacked our boxes; but needn't have been concerned as the only breakage was of my own doing, all our items were put into the house with no damage to either the items or our house, its highly unlikely that we will be moving again however, I have no concerns about recommending this company to anyone wanting a hassle free move.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, on move day they turned up on time and the lads that came were top notch. Super efficient, informative and really nice lads. Took the stress out of moving completely.

Couldn't recommend enough! Keep up the brilliant work guys!

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service, exceptional team

Prior to this move, I had not needed a full house move. I contact Craig Atkinson removals to complete a full house move.vfrom the very get go, I knew this was a really professional outfit. I was able to do a ten minute video walking around the house giving the guys an idea of the items that would need to be moved. The communication from the team was exceptional. Once completed, I received a very reasonable quote for the house move. Just prior to the move date, Craig and team were in contact to see if we needed any support. On the move day, we had three polite, courteous, respectful and genuine guys arrived bang on the time they said it would take place. The removal guys were respectful of both properties and all of our possessions. The full move was completed in around 6-7 hours which was brilliant. The full team have been brilliant and I can't stress enough how easy the team have made this house move. I would recommend Craig and his team to anyone who needs any removal completing.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

What a five star service

What a five star service. We couldn’t have wished for better. Though I booked very early and quite a few dates provided did not go ahead. Craig and Jodi were patient and understanding. When eventually that move did go ahead, the guys who moved us were helpful, friendly and very professional. They just got on with the job. Also I could not move onto the house I bought for another week, they stored my whole house then delivered the following week. A different team but the same friendly and professional service. I would not hesitate to refer Craig Removal’s to all. Which I did for my Aunt and Uncle and they experienced the same excellent five star service.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was impressed with how pro-active the company was from the first contact enquiry. Having a personal touch and going the extra mile means a lot when moving house - it's stressful enough. I liked the website as it's easy to navigate and includes all the details in an easy to understand format. On the removal day everything went very smoothly. The team were pleasant and polite. We walked though each room and discussed the plan of action. The move went very well. Couldn't have asked for more. Many thanks.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

I can’t thank the team enough

I can’t thank the team enough. It was the smoothest transition. Steve and Brad were just amazing. They made what could have been a difficult and stressful day relaxed and fun. They went above and beyond. True gents and a credit to the firm. It was worth every penny and more.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Craig, Jodie and team

Craig, Jodie and all the team made a very stressful move less so with their unstinting help and understanding, going above and beyond expectation. We would thoroughly recommend their services. A very big thank you to everyone involved.

2 December 2024
Unprompted review

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