Shameful, cancelled with no time to book anywhere else.
Made an appointment to have my hair done before an exciting 5-week holiday to New Zealand. Arriving at the salon I was greeted with a 'sorry but the hairdresser who was doing your hair is ill and we have to cancel'. Having assured me most emphatically they could fit me in on the following Thursday (approx 12 hours before the flight) although a little worried I accepted. Sadly, just the day before they cancelled again, and as I was having a colour (which needs a skin test), I had no time to book anywhere else. I was so upset and both the manager and receptionist were disinterested and dismissive. Badly done Cream, badly done. Absolutely would not recommend them or their customer service to anyone. Shameful.





