Buying things online can be tricky when it is something complex like electrical components. Creative Cables has excellent customer service and have really got their systems in place to make the whole... See more
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Review summary
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One day after I registrered a few missing items with the delivery, my new parcel with these items were on its way from Creative cable. Thanks to support staff Silvia Soldano who send my items strai... See more
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Great products and amazing customer service. I was already familiar with their products, so I felt very confident with my recent purchase. This time, there were delivery issues due to UPS, but Creat... See more
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Creative cables have such a fantastic range of contemporary products at very affordable prices. The delivery is fast and their after sales is great. As an architect I’m impressed and that’s saying som... See more
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Company details
About Creative Cables
Written by the company
Creative Cables: Creative and Accessible Lighting Solutions
Since 2013, Creative Cables has offered customizable lighting solutions, combining authentic Italian design and limitless creativity. With over 300 combinations of colored cables and 5000 components, it empowers customers and professionals to create unique, adaptable lamps for every space and style.
Discover how to bring light wherever you want, with our support at every step—from selection to realization.
Contact info
Lungo Dora P.Colletta No. 113/9, 10153, Turin, Italy
- customer.service@creative-cables.com
- www.creative-cables.com
4.6
Excellent
533 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically takes over 1 month to reply
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Great service!
28 November 2024
Reply from Creative Cables
Hi Ranko,
We truly appreciate your kind words! Providing great service is always our goal, and we’re happy to know you had a positive experience.
Best regards,
Creative-Cables Customer Service
Ordering and delivery went smooth
Ordering and delivery went smooth. Product quality is excellent.
7 December 2024
Reply from Creative Cables
Hi David,
Thank you for your kind review! We’re glad to hear that the ordering and delivery process was smooth and that you’re happy with the quality of our product.
We appreciate your support and hope to see you again in the future!
Best regards,
Creative-Cables Customer Service
excellent
quick delivery, the package was in great condition eventhough there were bulbs in it. i am happy with final results.
5 December 2024
Reply from Creative Cables
Hi Ana,
Thank you for your feedback! We're delighted to hear that your order arrived quickly and safely. Enjoy your new setup!
Best regards,
Creative-Cables Customer Service
Amazing products and customer service
I made an order with 6 ip64 items to install in the bathroom. I installed all of them and they looked amazing. One of them had a faulty piece and Fleur helped me by sending me a new one that works great with the others.
29 November 2024
Reply from Creative Cables
Hi Stefan,
Thank you for your kind words!
We’re so happy that your bathroom installation turned out amazing and that Fleur was able to assist you with the faulty piece. We appreciate your support and are always happy to help!
Best regards,
Creative-Cables Customer Service
Reply from Creative Cables
Hi Mark,
We truly appreciate your feedback! It’s great to hear that both the product quality and delivery service met your expectations. Thank you for choosing us!
Best regards,
Creative-Cables Customer Service
Shipping was super fast!
24 November 2024
shipping was fast
1 May 2024
All perfect
All perfect, good quality, great service.
I just made the mistake of ordering 2core instead of 3core as I had intended. You best double check and don’t make the same mistake 😊
9 April 2024
This company is incredible!
This company is incredible. They resolved the issue immediately. The emails were kind and they responded so fast I was amazed. (It was Good Friday and they still helped me :)
29 March 2024
Excellent and quality Italian lamps
Very nice products, easy to customise, fast shipping. Italian quality.
9 March 2024
The order process was good shipping was…
The order process was good shipping was affordable and well organized.
looking forward to lighting up the other areas with more products
10 March 2024
Highly recommend
I've placed several orders with this company. They are always perfect, delivered quickly and exactly what I wanted. Also the website features very useful information and instructions.
12 June 2023
Colors of fabric is much nicer then on…
Colors of fabric is much nicer then on the screen.
Shipping and tracking information was accurate.
It would be nice to have a fabric sample catalog available.
31 January 2024
Evian elegant
The product is great and all parts work well. However, I expected that the insert of the lamp holder would match the white silicone shroud. It came in black and not white unfortunately and seen thru silicon. I installed as it is due to coming deadlines.
31 January 2024
Excellent service and product
Excellent service and product. Wire arrived in days from Italy to western Canada. Highly reccommend.
31 January 2024
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