We received the items relatively quick and they were high quality pieces that my husband built into beautiful hanging lights for our living room. We are very satisfied with Creative Cables :)
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A bit expensive but holds forever and is very unique.
Company replied
My express order wasn't even delivered after 7 days- I paid additional to have the item arrive after one day. no replies to email or picking up the phone- this company feels like a scam.
Company replied
Great trade professional service. Great products. Wide variety & fast delivery!
Company replied
Company details
About Creative Cables Deutschland
Written by the company
Creative Cables: Kreative und zugängliche Beleuchtung
Seit 2013 bietet Creative Cables maßgeschneiderte Beleuchtungslösungen an, die authentisches italienisches Design und grenzenlose Kreativität vereinen. Mit über 300 Kabelkombinationen und 5000 Komponenten ermöglicht es Kunden und Profis, einzigartige Leuchten zu gestalten, die individuell an jeden Raum und Geschmack angepasst werden können.
Entdecken Sie, wie Sie das Licht genau dorthin bringen, wo Sie es brauchen – mit unserer Unterstützung in jeder Phase, von der Auswahl bis zur Umsetzung.
Contact info
Lungo Dora Colletta 113/9, 10153, Torino, Italy
- +49(0)800 0009732
- customer.support@creative-cables.com
- www.creative-cables.de
4.3
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Wrong product sent
1 December 2020
Reply from Creative Cables Deutschland
good morning, i don't understand did you get something wrong? I kindly ask you to get in touch with our customer support team.
Superb quality
Superb quality. Quick shipping. Helpful on the phone or chat in case of any issues. Will buy there again!
9 November 2020
Excellent product + service
10 September 2020
Unprompted review
Bad packaging - broken parts
Bad packaging (no protection, just a plain envelope) resulted in a broken part. After contacting the shop via email a received a snappy response and have been asked to send another email to their support, which is what I did in the first place (instead of them forwarding my request). As a result, I cannot recommend ordering with them.
11 May 2020
Unprompted review
Der Support über den Chat funktioniert…
Der Support über den Chat funktioniert sehr gut !!!
17 April 2020
Unprompted review
A simple order took 15 days to process…
A simple order took 15 days to process and we are still waiting.
15 April 2020
Unprompted review
Very good quality products
Very good quality products. Good buying experience.
14 April 2020
Unprompted review
Exactly as ordered.
Fast, professional service, the products exactly as ordered and expected.
24 February 2020
Unprompted review
Good quality products
2 February 2020
Unprompted review
Delayed delivery but likely due to DHL losing the package
A first of two packages was delivered promptly but the second one was delayed by more than a week. I was helped by customer service to try to find the cause of the delay, but we never really found out what happened. Fortunately, the second package did arrive but without an explanation as to the cause.
20 January 2020
Unprompted review
Gute innovative Produkte
18 January 2020
Unprompted review
Great products and excellent service, very pleased
Great products and excellent service! I find it very difficult to find nice lighting equipment but this company has some really great stuff, not all of it is to my personal taste but certainly a lot of it.
I have placed 3 orders with them and each time the things have arrived exactly on time and I have been kept informed via email of the progress with my orders.
The online assistant Nancy was also very helpful when I needed to make a small change to one of my orders.
19 July 2019
Unprompted review
Perfectly meets my expectations
Perfectly meets my expectations. Delivery took longer than expected but despite that I am glad with my purchase
29 June 2019
Unprompted review
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